OBJECTIVE

• I has over twenty years of experience in hardware and software Information Technology (IT) in the areas of Agile Scrum, Testing/Configuration Management/Integration, System Administration, and Training.
• I am seeking an Agile Scrum Master/Coach position where I can utilize my experience, creativity and problem - solving skills while providing vital support to the mission.

CORE COMPETENCIES

• Agile/Scrum Training
• Product Backlog Management
• Feature and Story Decomposition
• Distributed & Co-located Teams
• Test Automation
• Agile Tools - CA Agile Central/Rally
• Communities of Practice (CoP)
• Change Management
• Executive Reporting
• Agile Metrics & Diagnostics

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/ Coach/ Team

Responsibilities:

• Partnered wif the Agile Transformation Office to provide targeted Delivery Team training for over 200 Scrum teams in a Scaled Agile Framework (SAFe)
• Used Agile diagnostics and metrics to successfully improve the maturity of Scrum teams by 65%
• Created Agile related reference materials as part of a self-halp portal for Scrum teams
• Served as an Agile Scrum Master for 4 distributed on/offshore Scrum teams
• Served as an Agile Coach for 4 Scrum teams resulting in an efficiency improvement of 25%
• Developed an Agile/Scrum coaching strategy for Scrum teams wifin the Testing organization and produced a 5% increase in productivity wifin the first 4 Sprints
• Designed and developed Cucumber automated tests files run utilizing Jenkins
• Utilized CA Agile Central/Rally to manage all Scrum team work including Sprint velocity and capacity
• Responsible for the Project Test Coordination of enterprise projects
• Coordinated necessary testing and troubleshooting efforts across business enterprise platforms
• Provided support for the identification, design, development, test and implementation of a cross directorate report standardization effort
• Produced and reviewed management and executive level diagnostics and metrics
• Responsible for managing the daily activities for test account creation team
• Responsible for reporting daily metrics to executives and senior leadership
• Provided team support by identifying and resolving customer issues
• Managed the team relationship across multiple consulting firms
• Tracked Test Account Creation and Customer Issues encountered by the team
• Managed multiple relationships wif leadership - Test Room Manager, SVP, Director, Program Lead, Contractor Manager
• Managed multiple external relationships wif other consulting firms and legacy companies
• Mentored junior level team members, recent colege graduates
• Monitored and manage multiple metrics SharePoint Views
• Lead the support for customer 6 levels of testing across multiple projects

Confidential

Scrum Master/ Configuration Management Specialist

Responsibilities:

• Identified and developed 36 previously non-existent Field/Support Engineering and Configuration Management processes and best practices
• Served as Scrum Master for a team that identified, developed, tested, and implemented a Production level Software Build Request Tool to replace a Production Build System reducing build times by 70% and Field/Support Engineer manual interface by 80%
• Developed and implemented a Backup/ Recovery and Disaster Recovery Plan.
• Managed employee and offshore contractor relationships for several projects.
• Software Configuration Manager of two major projects worth approximately a $32 million
• Monitored, maintained, and created both Virtual Machine and Physical Machine environments
• Served as Assistant Lab Manager
• Experienced wif Windows Server 2003/2008/2012, Windows 7, FogBugz, Mercurial, Clear Case, Symantec System Recovery, Symantec EndPoint Protection, Cruise Control, Visual Build Pro, Wiki, SharePoint, Trello, and Agile Scrum
• Responsible for running BPT automation scripts during multiple test cycles
• Analyzed test data in Excel, SOAP, and XML formats wif SQL database data
• Tracked and reported test progression
• Identified test defects and tracked them using HP Quality Center
• Responsible for developing and running manual test cases extrapolated from Requirements documentation

Confidential

Senior Test Engineer

Responsibilities:

• Configuration Management Lead responsible for the implementation, maintenance, configuration of 6 separate ST and UAT Windows 2003 Server based environments spanning three release cycles
• Responsible for the streamlining/organizing of testing and systems implementations to better enforce testing processes and standards
• Championed the effort to identify the need for and implement the Development Test (DT) environment halping to improve the quality of delivered software
• Experience wif SQL, Wiki, and SharePoint
• Worked wif development team to isolate/define defects to enable expedient defect resolution
• Utilized Mercury Quality Center (MQC) to create and track defect reports through
• Sustained the MQC release cycles for the tracking of Regression and Progression Tests
• Maintained and provide metrics data for release cycles to management.
• Managed access requests for multiple environments, servers and applications

Confidential

Training Lead/Test Engineer

Responsibilities:

• Lead the development of the Warfighters Edge (WEdge) training program
• Conducted classroom training for 6-8 or more students at domestic military installations.
• Edited the WEdge Owner’s Manual and the WEdge Content Development Guide for Users
• Wrote WEdge desktop procedures for the warfighter
• Developed and published a promotional overview video of the WEdge system
• Performed full system test cycle processes along wif working directly wif developers to adjudicate issues wif developers in an Agile Scrum environment
• Responsible for investigating and identifying WEdge Help Desk software options, which lead to the purchase and implementation of the Numara Help Desk software.

Confidential

System Integration/Test Engineer/System Integration Analyst/Application Software Engineer/ Hardware Engineer

Responsibilities:

• Trained System Administrators from both the civilian and Air Force communities
• Trained Theater Battle Management Core System(TBMCS) implementation procedures in classroom settings and in one on one session, as part of the Mobile Training Team (MTT)
• Coordinated directly wif the customers to identify, schedule and facilitate Systems Administration and installation training
• Assisted in the course development and presentation of System Administration training material utilizing both Microsoft Power Point and Adobe FrameMaker.
• Responsible for building, troubleshooting, and implementing the TBMCS suite of software and equipment
• Built and networked Windows servers, which included Active Directory/ DNS, Exchange, IRIS, Terminal, and Portal servers, and Windows client machines
• Built and networked UNIX servers, which included Oracle Sybase and Web servers, and UNIX client machines
• Analyzed system anomalies utilizing a hardware and software root cause analysis process during installation and training of the TBMCS system
• Developed, wrote and executed test procedures for developed software
• Planned, implemented, tested, documented, and maintained enterprise-wide solutions of total system or subsystems using internally created and/or commercial off the shelf products
• Established functional and technical specifications and standards, resolved hardware/software interface anomalies
• Defined input/output parameters, and ensured full system integration.
• Identified system storage capacity issues, acquired and integrated additional external storage media
• Conducted detailed problem analysis of Air Force Satellite Network for Space Command, identified training issues for Air Force personnel
• Provided hardware, software, and database anomaly resolution wifin the Air Force Operations Centers. The hardware consisted of IBM mainframes, RISC System 6000 workstations, Sun Sparc workstations, IBM Series 1, and various computers and mission unique software