SUMMARY

• Highly motivated and respected project manager seasoned IT Infrastructure & Systems Professional with over 10 years of progressive experience.
• Extremely adept in analyzing existing operations, implementing strategies (operation and IT), processes and technologies to improve organizational performance.
• I have excellent organization and communication skills meaning that I excel at leading a team and ensuring all projects are completed on schedule.
• I am looking to take on new challenges including managing multiple projects simultaneously and leading a bigger team.
• I am confident that with my experience and expertise, I would be an asset to your team.

AREAS OF EXPERTISE

• Project Management
• Microsoft Dynamics NAV
• Project planning
• Scoping projects
• Managed budgets ($500,000+)
• Resource allocation
• Vendor management
• Risk management
• Change management
• Managed schedules or timelines
• Meeting minutes
• SOWs, proposals, and RFPs
• Forecasting
• Task estimates
• Managing project scope change
• Document lessons learned
• Full life cycle project management
• Project performance
• Project parameters
• Leadership
• Corporate strategy
• Governance
• Policies and procedures
• Process improvement

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

• Manage Azure, Office 365 and Dynamics NAV environments
• Specialize in using technical skill to explain the benefits of products and/or services to clients and show how the products and/or services are better than competitor's products and services
• Translated technical specifications into detailed product requirements.
• Collaborated with the sales, marketing and support teams to launch products on time and within budget.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
• Analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Ensured that a project is completed on time within budget; that the project's objectives are met and that jobs are done properly.

Confidential

Warehouse Inventory and Support

Responsibilities:

• Specialize in using technical skill to fully support the warehouses of testing and distribution.
• Inventory as it pertains to all IT assets in warehouses.
• Translated technical specifications into detailed product requirements.

Confidential

Project Manager/Senior Sales Engineer

Responsibilities:

• Specialize in using technical skill to explain the benefits of products and/or services to clients and show how the products and/or services are better than competitor's products and services
• Translated technical specifications into detailed product requirements.
• Collaborated with the sales, marketing and support teams to launch products on time and within budget.
• Led and assisted with partners (Cisco, Dell, HP, VMWare, Citrix) to leverage products for clients.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
• Analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Ensured that a project is completed on time within budget; that the project's objectives are met and that jobs are done properly.

Confidential

Project Manager

Responsibilities:

• Networked existing semi - truck trailer into a mobile office
• Hands-on management of the entire infrastructure while providing solutions for business needs through technology.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
• Developed and evolved the consumer-facing, multi-channel roadmap for desktop, mobile and mobile web applications.
• Collaborated with the sales, marketing and support teams to launch products on time and within budget.
• Maintained and monitored the server room, the wireless network and other server infrastructure.
• Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging.
• Led daily Scrum planning meetings to develop team strategies and define project goals.
• Translated technical specifications into detailed product requirements.
• Analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Negotiated successful contracts with all 3rd party IT suppliers.
• Led all IT software, hardware and supplies procurement activities.
• Managed return on investment and total cost of ownership for all major company expenditures.
• Drove companywide IT audit activities using COBIT framework for SAS 70, Sarbanes-Oxley Compliance areas Reviewed/approved communication proposals & network design for technical accuracy.
• Improved and maintained all company hardware and software systems including server system (Windows, Linux, Cisco), LAN/WAN, MS Exchange 2010 mail environment, Sales Force Administration Office Network/Telco wiring.
• Developed and implemented systems and processes for disaster recovery plans and the prevention of internal/external cyber-attacks (both virtual and physical security of data)

Confidential

Trade Floor Support Specialist

Responsibilities:

• Set up staff workstations with PCs, Macs, phones and laptops.
• Maintained company network ensuring 100% uptime - strong problem diagnosing solving skill set.
• Diagnosed, configured, & repaired computer systems and network system components.
• Team lead for Reliant's virus scanning vendor (Trend Micro) driving.
• Provided technical support to end-users in hardware and software problems.

Confidential

Network Domain Administrator

Responsibilities:

• Maintained and monitored the server room, the wireless network and other server infrastructure.
• Set up staff workstations with PCs, Macs, phones and laptops.
• Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment.

Confidential

East Texas Sales Representative

Responsibilities:

• Led sales, marketing, training, profit and loss for East Texas Region.
• Achieved year over year strong growth.