Director, Major Projects And Transition Resume
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TennesseE
SUMMARY
- Seasoned and successful IS professional wif over 15 years of experience in directing major technology projects, dramatically improving business processes, and building and leading high - performing teams for major aviation, insurance, and entertainment organizations. Secure multi-million-dollar cost savings by managing vendor negotiations, automating key processes, and optimizing resources. Proven problem-solver committed to strengthening IS departments, promoting employee development, and delivering outstanding customer service and support. Areas of expertise:
- Project Management Problem-Solving Team-Building and Leadership
- Business Process Improvement (BPI) Communication Business Needs Analysis
- Vendor Relationships Systems Integration Technology Licensing Technology Rightsizing Automation Resource Optimization Budget Management Contract Negotiations Hardware/Software Upgrades Personnel Management Business Planning
- Outsourcing Organizational Restructuring ITIL SOX
PROFESSIONAL EXPERIENCE
Confidential,Tennessee
Director, Major Projects and Transition
Responsibilities:
- Reduced teh IT transition dollars by 73% by encouraging teh team to think outside teh box and get creative in how to integrate teh two networks and data centers.
- Reduced teh IT corporate move budget by 50% using teh same techniques above.
- Brought a level of employee empowerment to teh IT department at Pinnacle dat didn’t exist before.
Confidential
Director of Information Systems
Responsibilities:
- Revitalized IS department, struggling wif 114% attrition rate post-bankruptcy, by stabilizing and hiring staff; achieved 0 turnover wifin 3 months.
- Secured 31% savings in 3-year period by successfully renegotiating 41 IT contracts.
- Decreased budget 41%; reduced Mesaba’s IT budget 54% by utilizing outsourcing, retraining, and job sharing to optimize resources.
- Saved $500K in staff and benefits by outsourcing help desk and MS server support.
- Moved all application development to an off-shore model.
Confidential, Minnesota
Enterprise Technology Manager
Responsibilities:
- Saved $3.7M, eliminated 1700 filing cabinets, and reduced headcount by 17 by developing electronic document imaging and storage system utilizing Stellent; hand-picked by VP to lead 2-year project.
- Secured $2.2M savings and grew business 47% by creating and launching electronic application processing system.
- Reduced overall headcount from 498 to 54 in 9 years through process automation.
- Improved technology department performance by creating policies and procedures manual.
- Played instrumental role in preparing company for acquisition by achieving outstanding success wif automated processes.
TECHNICAL SKILLS
Operating Systems: Windows 3x, 9x, NT 3.51, 4, 2000, 2000 Server, 2003 Server, XP Mac OS 8x, 9x, 10 Linux Red Hat OS/2 CICS/VTAM SQL DTS
Databases: SQL 6.5, 7.0 MySQL FoxPro Access Btrieve VTAM
Applications: Microsoft Office Visual Studio .NET Citrix CICSOptika Imaging ARCserve Backup Backbone Backup MS Exchange Server MS SNA Server MS SQL Server MS Project Server IIS 3, 4, 5 Apache Web Server Kronos • Cisco Call Manager JD Edwards
