Organizational Change Management Consultant Resume

SUMMARY

Seeking a challenging management consulting position to broaden my skills and cultivate my passion for halping clients and businesses solve problems, navigate change, and sustain growth.
Management Consultant - Leadership, Organizational Management, Sales, and Change Management
A proven long term track record of successful management consulting leading to tangible improvements in customer companies across organizational, process, culture, and management domains resulting in increased profit, reduced operating costs, and implementation of strategies for business growth.
Strong skills in cultivating collaborative client relationships, translating client requirements into actionable approved project plans, and consistently delivering results that drive customer satisfaction, measurable improvements, and sales extensions.
Frequent by name requests for my direct involvement in follow-on consulting opportunities wif previous and recurring client companies.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Organizational Change Management Consultant

Responsibilities:

Assessed teh previous organizational change management plan, and built a new strategy and plan for teh remainder of teh ERP implementation
Conducted monthly impact assessments for releases to ensure timely and accurate communications and training occurred for internal business customers
Implemented a simplified training process and tools to empower trainers to operate wif initiative and decisiveness
Utilized Design Thinking and Empathy Mapping methods in order to build teh communication plan
Engaged executives on teh topics of organizational transformation, organizational alignment, leadership engagement, and decision making

Confidential

Senior Consultant, Organizational Change Management & IT Project Management

Responsibilities:

Coached and mentored colleagues in leadership and professional development
Developed an organizational change management strategy and plan for conducting a systems development lifecycle (SDLC) transformation for Blue Cross Blue Shield of Tennessee
Assisted in teh creation of teh SDLC Partner’s Organizational Change Management service delivery model
Created and executed organizational change management communication plans
Facilitated sessions wif client teams and their vice president that identified organizational change management activities required to execute teh organizational change management strategy
Led project teams (SCRUM Teams) of developers, business analysts, and quality assurance/testers in teh building of product backlogs and feature development for web application development and enhancements utilizing Agile Methodologies for Highmark Health Solutions
Lead in teh Solution Development of IT project proposals, ranging as low as $50,000 to $4Million in estimation, for Highmark Health Solutions

Confidential

Project Manager, Process Improvement Consultant

Responsibilities:

Advised and actively coached client executive and senior leadership in leading change, resulting in sustainability of process and cultural changes
Facilitated executive expectation session that outlined change initiative objectives, boundaries, and success metrics
Successfully led project teams in breaking ground for new service offerings in gas distribution regulatory compliance, expanding RMG’s reach into new markets
Led an oil refinery project team that refined and implemented maintenance processes that decreased teh client’s lost opportunity costs by $8 million per month
As a direct result of building positive client relationships, captured a follow-on project that produced $4 million additional revenue
Led project teams in teh implementation planning, design, and rollout of a capital projects management process and handbook for a major utility provider, improving their final project estimation accuracy wifin plus/minus 10% of actual final project costs (frequent interface wif client COO and her staff)
Assessed and facilitated teh process design for an Operational Integrity Management System for a major oil and gas producer in Canada, to include their Newfoundland offshore facility

Confidential

President

Responsibilities:

Assembled a sales team that sold over 1,000 memberships in teh first year of operation
Hired and trained over 25 staff employees
Built a focused marketing strategy and business model that attracted desired clientele

Confidential

Consultant

Responsibilities:

Conducted feasibility studies for teh Army Corps of Engineers to determine teh degree of potential benefits for in-kind services provided through development of property owned by military installations
Facilitated a major government construction contract award
Facilitated, managed, and screened proposals for an Army Corps of Engineers development project (direct interface wif teh Deputy Secretary of teh Army and other government officials)
Managed risks for teh US Army Medical Logistics command on a large scale SAP implementation between Germany and teh United States
Conducted data conversion and testing for teh Navy ERP SAP implementation across teh entire United States Navy

Confidential

Captain

Responsibilities:

As assistant operations officer, coordinated logistics resupplies for combat units during combat operations in Najaf, Iraq during Operation Iraqi Freedom II in 2004 (delivered high level mission and intelligence briefings to high ranking officers)
Served as a special advisor to teh commanding officer in teh evaluation and training of local Iraqi police forces
Assisted in teh security planning of teh first free elections in teh Najaf Province of Iraq in 2004
Led a 35 Marine convoy security platoon during Operation Iraqi Freedom in 2003
Co-authored battalion standard operating procedures for teh conduct of convoys in combat
Led a 66 Marine military police platoon aboard Marine Corps Base Camp Pendleton while maintaining force protection measures over a 330 square mile military installation