SUMMARY

• Seasoned IT - Project Manager/Release Manager/Information Security Manger wif over 11+ years of IT experience wif outstanding project planning, execution, monitoring and resource balancing skills wif ability to support multiple projects in a matrix organizational structure.
• Subject matter expert in change,configuration, and release managementprocesses wif strong process disciplinecomplemented wif extensive experience in SDLC and project management methodologies.
• Excelled at enhancing release processes using a combination of tools and protocols, such as defect triage, root cause analysis, change management, source control and continuous build & integration.
• Sought-after leader wif valued success leading infrastructural initiatives in the delivery of high-quality releases. Triumphed in defining release and automation processes dat have increased deployment scalability.
• Subject matter expert in Information Security Management wif detailed knowledge of various application security tools (like Fortify, Veracode), technologies and best practices. Proven knowledge to implement Secured Software Development Lifecycle (SSDLC) in development framework.
• Extensive experience in collaborating wif external auditors to conduct in-depth compliance audits and Penetration Testing/Ethical Hacking.
• Proven knowledge of enterprise software development lifecycle (SDLC) methodologies, including Agile (Scrum/Kanban) and Waterfall.
• Vast Program Management experience wif a verifiable track record of managing complex enterprise IT project to meet customers’ expectations, on time and wifin budget. Demonstrated ability to manage large scale project through its complete lifecycle viz. Initiation, Planning and Design, Execution, monitoring and controlling through Closing.

TECHNICAL SKILLS

Release Management: Release Cycle, Version controlling, Deployment Strategy, Environment Management, Branching Model, Software Configuration Management, Change Management

Project Management: Conflict management, Risk management, Time Management, Gap Analysis, Gantt Chart, Critical Path Analysis, Estimation Process, PMBOK and ITIL v 3.0 best practices.

InfoSec Management: Secured Software Development Lifecycle, Penetration testing, Ethical Hacking, Production Testing, Security Assurance process, Security Assessment, Risk Management.

Domain Expertise: Card Processing Systems, Asset Management - Investment Accounting (Equity, Bond and Derivatives).

Tools: SVN, GIT, JENKINS, BAMBOO, SQL Developer, WIN SCP, SPLUNK, GIT - STASH, JIRA, RALLY, WIKI, Service Center, BMC Remedy.

Application Security S/W: Fortify, Veracode.

Databases: DB2, VSAM, Oracle, SQL Server.

Project Management: MS Project, MS Visio, MS Office

Languages: MVS Cobol, MVS JCL, CICS, C, REXX, SAS, SQL

Operating systems: OS 390, Windows.

Mainframe Tools: File Aid, Star Tool, InSync, Platinum, SPUFI, Insight, CA7, OPC, ESP, XPEDITOR, Dump Master, Abend Aid, TraceMaster, Endeavor, IMS, SAR, IOF.

PROFESSIONAL EXPERIENCE

Confidential

Release Manager and Information Security Program Manager

Responsibilities:

• Managed release process for Digital Mobile Product Development (DMPD) and ensured dat the integrated set of Issuer Processing applications and services successfully deployed to the Production environment.
• Managed the scope of each release through the Release Change Control Process.
• Supervised all aspects of SCM process and establish product code branching and merging policy and strategy.
• Coordinated implementation of certified system changes wif functional teams to determine priorities, schedule new builds and releases, and maintain the build/release calendar.
• Conducted installation planning and execution to all platforms and environments, including but not limited to QA, Certification and Production, related to the Maintenance Release schedule.
• Acted as liaison between Project/program Management, Product Development, Merchant integration, Business Stakeholders, & Operations organizations.
• Maintained direct knowledge of all operations management and technical processes, procedures, quality standards, and status of service delivery for all operations-related activities. Proposes various systems management process improvements and additions.
• Identified and/or communicated any installation related timing concerns (between different platforms, or for a specific task), any dependencies (between code from different platforms), and risks to operations.
• Developed and implemented programs aimed at teaching company staff about security protocols and best practices.
• Integrated Secured Software Development Lifecycle (SSDLC) in development Sprint framework in order to ensure dat the security issues are found in early stages of development ensuring lesser security finding during release cycle.
• Organized Penetration testing/ethical hacking for all programs in DMPD to ensure release code base is free of any security issue before it’s deployed in production environment.
• Organized Qualys scan to scan network, servers, desktops or web apps for security vulnerabilities and driven project team to resolve any finding in timely manner to ensure secured network for all products in DMPD.
• Acted as a single point liaison between Security Assurance team and project team to ensure all findings are addressed in timely manner as per strict Visa policy.
• Integrated code analysis tool HP Fortify in continuous integration thru Jenkins to ensure dat the Fortify code sca happens along wif build process.

Confidential

Project Manager

Responsibilities:

• Worked as S/W release manager for Eagle software upgrades required for GRS team across various platforms like Star accounting, Mutual fund and PACE performance. Managed major Eagle s/w releases and all required jet fixes.
• Collaborated wif external auditors to conduct in-depth compliance audits and Penetration Testing/Ethical Hacking.
• Coordinated wif product team to understand the s/w upgrade, bug fix requirement and worked wif Eagle Investment System and BNYM infrastructure team to deploy required software packages.
• Coordinated wif GRS application project teams and BNYM infrastructure team for planning s/w upgrade schedules wif minimal impact of the s/w upgrades on application project plan.
• Conducted various sessions wif SMEs and operation team to review Eagle s/w release notes to analyze impact and finalize scope of testing for any Eagle software upgrade.
• Acted as the gatekeeper in facilitating all agreed entry/exit criteria in the Eagle production environment.
• Consolidate inputs from involved parties in the project, including team members, SMEs and operations teams to ensure the successful implementation of releases to the production environment wif minimal disruption.
• Introduced “Resource Pool” concept for executing multiple project simultaneously so dat same resource can be utilized in multiple projects of similar nature in variable bandwidth depending on the project workload. This has generated a saving of around 15-20% and increased resource utilization.
• Held responsible for management of project budget, determining project scope, liaising between client users and staff throughout project lifecycle, and ensuring objectives were met.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, schedules and work breakdown structures.
• Identify issues and track them to closure. This includes defect tracking, incident tracking and bug tracking. Used various tools like Service center, BMC remedy and Ci-S for tracking purpose.
• Handled 3-4 concurrent large scale projects managing geographically distributed and culturally diverse work-group of 50+ members. Managed both legacy (mainframe) and distributed system (Eagle and Tableau software) projects.
• Produced project weekly status reports, managed the team and resolved day-to-day issues wif emphasis on SDLC.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change TEMPeffectively in rapidly evolving global business environments
• Coordinated wif GRS product team and account management team for project prioritization and resource forecasting.
• Led a team of 15 offshore and 5 onsite resources in their production support and development effort in both legacy (mainframe) and distributed system (Eagle/Tableau) to ensure quality and timely deliverables consistently.
• Implemented and monitored the process for weekly and monthly production rollover for the whole GRS team in both mainframe and distributed applications.
• Worked wif operation team and product team in client on-boarding process to make sure new clients are getting added to the system wifout any issue. Worked wif external clients to get their data added to system wifout error.
• Acted as a liaison between offshore development teams, Business Analysts and/or testers, end users during Functional testing, user acceptance testing.
• Performed proactive root cause analysis of the real time issues in the production environment. Developed and implemented required fixes to reduce the number of issue to 60 - 70%.
• Designed and developed scripts to monitor the system towards minimizing the downtime. This auto monitoring script reduced manual monitoring effort by at least 25%.
• Proposed and implemented number of system performance tuning in mainframe system to reduce mainframe CPU usage which resulted average yearly cost saving of $ 60K.
• Developed and implemented number of mainframe REXX tool automation to deliver work more efficiently and to reduce chances of human error. This has resulted an average saving of 15K per year.
• Conducted numerous training and presentations to client end users and Operation group to explain various P&RA application methodologies. Created Knowledge Base repository to store all complicated calculation logics and known issues. This has resulted 30 - 40% reduction in the L2/L3 reported issues.
• Conducted sessions wif Level 1 production control unit team to educate the team for resolution of commonly encountered abends to reduce number of off-hour development team support calls.