SUMMARY

• To be part of an organization dat allows me to innovate by driving design, automation, implementing change, and optimizing solutions on schedule to customer or stakeholder specification per data requirements.
• I has over five years of managing projects, deliverables, and global cross - functional teams in various capacities. This ranges from project planning, schedule management, and mitigation of risks, to leading the implementation software and infrastructure to production environments.
• Release Management and Deployment Coordination of products, ecommerce, mobile applications, Web applications, enterprise application platforms from conception to delivery in both Agile and Waterfall methodologies.
• Professional expertise includes program management, analysis, cross-functional teaming (off shore and on shore), driving phased SDLC requirements, development, testing, issue management, change management, continuous process improvements dat drive qualitative and quantitative organizational benefits.

PROFESSIONAL EXPERIENCE

Confidential

Release Manager

Responsibilities:

• Manage Release and CAB Processes for code through development, test, and production environments.
• TEMPEffectively triage production tasks and maintain tagging module NPI and sunset process.
• Work with BizApps engineers and DBA’s to improve the software processes and practices associated with continuously building, deploying, and updating software and environments.
• Communicate release details, production downtime and schedule to the Business and end users as required
• Lead deployment activities for Oracle EBS platform upgrades, patches, switchovers, applications and products which include managing non-production and production testing and sign offs with stakeholders .
• Maintain release repository and manage key information on BizApps Release Management wiki.
• Communicate release activities to stakeholders, impacted users, management and related project teams.
• Manage BizApps release calendar for all planned releases.
• Launched tagging automation process which provides updates to our Production Dashboard metrics.
• Drive continuous process improvements as needed to maintain production environments stability.
• Drive the Apple Online Store Release Management lifecycle which includes scheduling, communication, and management of releases across the enterprise for multiple application and product launches across various Portfolios.
• Drive processes to guide Product teams to manage and deploy releases into pre and post production environments.
• Manage CCB processes for the progression of code in the test, stage and production environments.
• Work collaboratively and support developers and testers in setting up AOS build test environments.
• Work with teams to improve the release management processes and practices associated with continuously building, deploying, updating software, environments, and implementing the infrastructure to support them.
• Build and maintain the release schedule in working closely with different portfolios across AOS
• Assist in managing projects and interdependencies to ensure measurable milestone adherence & integrity of the release while giving customers the “ultimate buying experience” online.

Confidential

Project Manager

Responsibilities:

• Drive scope, requirements, and implementation of IT Ops Infrastructure projects, features, & functionality.
• Guide and direct implementation of new infrastructure which includes Linux and Windows VM Servers, VM Oracle and MySQL DB’s, Ensuring new application software and SAAS solutions meet requirements and there are no issues with end to end technical integration activities or issues with other VM DB’s and VM’s app servers.
• Drive planning and implementation of storage, network, monitoring, back up recovery requirements for on-time and quality delivery while adhering to company and SDLC governance, lifecycles, processes and procedures.
• Manage the set up and support maintenance of Development, QA, UAT, Load/Performance Testing, Stage, and Production environments per agreed upon changing and evolving scope, project requirements, and issue tracking.
• Drive daily and weekly project communication around IT Ops PMO related activities to stake holders and all involved business and IT Partners including status of risk register and project related issues.
• Drive the investigation, coordination, and resolution of any issues related to non-prod and prod environments.
• Manage project schedule and resources assigned to ensure on-time delivery of assigned tasks.
• Create and deliver all documentation and training related to infrastructure to Production Support teams.

Confidential,

Project Manager

Responsibilities:

• Provide end to end project management support to development team to drive schedules for planned and unplanned internal releases which included implementations to production for enhancements, maintenance items, break-fixes.
• Drive application deployments and infrastructure into production and the decommissioning of applications dat are targeted for sunset while working within the Global Application Change and Records processes.
• Lead release management process improvements dat produce more predictable schedules for releases
• Assist in creating requirements process for customers which significantly improve overall deployment processes.
• Coordinate release content and effort based on the service request backlog, SR priority, or operating system updates.
• Create online build and release schedules dat track delivery of customer requests and solutions.
• Communicate monthly solutions delivered along with the qualitative and quantitative business value of each item.

Confidential

Deployment Management, Project Manage

Responsibilities:

• Provide end to end support to Senior Program Managers during all phases of software release deployments.
• Manage relationships and coordinate global cross functional project plans, commitments, updates of new or existing requirements or scope changes with Business, Development, QA, IT, Change Management and Support teams to prevent gaps and maximize overall TEMPeffectiveness of the deployment strategy for the project.
• Establish weekly metrics to efficiently guide the project and enable accurate understanding of progress toward milestones, deliverables, budget, and risk areas are clearly recorded and maintained in a release sharepoint
• Drive the investigation and resolution of risks and blocking issues dat affect release scope, schedule, and quality.
• TEMPEffectively communicate program status to stakeholders, all teams involved, and all interested parties.
• Maintain, administer, & provide issue management training to global teams regarding the ALM tool.
• Provide support and technical direction as needed to release management and other WW teams throughout the software development, testing, and release lifecycles.
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews to measure and monitor progress, to ensure releases are delivered on time, and dat they meet requirements.
• Lead, plan, and co-ordinate the Go-Live / cut over activities including the execution of the deployment Plans and dat teams are fully engaged and committed to the timelines.