SUMMARY

• Diligent and resourceful Product Owner wif ten years experience analyzing business needs.
• Known for my ability to identify scope and translate that into requirements, business process maps, workflows, and wireframes.
• Extensive background defining goals, mitigating issues, and facilitating technical and business team interaction.
• me has Project and Product Management experience leading the creation of web - based software and SaaS (Software as a Service) products and is well suited to manage multiple projects in a fast-paced environment.
• Excellent communication skills and a proven track record of overcoming obstacles and accomplishing required goals.
• Excellent team builder. Kind, personable and honest. Solid background in quality assurance and tools for tracking bugs and requirements.

TECHNICAL SKILLS

Techniques: Agile, Scrum, RUP, XP programming, wireframes, process maps

Programming Languages: C#, ASP.NET, Java, J2EE, .NET 2.0, Framework 3.5 & 4

Databases: IBM DB2, MS SQL Server 2005/2008/2012/2014, MySQL

Testing: WatiN, NUnit, MBUnit

Software Packages: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Visio, OneNoteTFS, Version One, Axure, iRise

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

Product Owner / Project Manager

Responsibilities:

• Create and update Functional Requirements.
• Support customer UX storyboard and prototyping requirements, review, and updates.
• Define and manage long-term roadmap for strategic integrations
• Support services and other teams to ensure client success
• Align cross-product stakeholders wif roadmaps, functional specs and strategic positioning
• Interface wif customers, prospects, analysts and other internal and external stakeholders
• Decompose functional requirements into user stories tied to UX storyboards and prototypes.
• Manage all sprint and task planning wif and between Product Management, Project Management, and Development.
• Manage and groom the product backlog.
• Gather requirements from Stake Holders, Subject Matter Experts, customers, and partners.
• Synthesize gathered requirements into clear and justifiable product requirements that drive customer solutions.
• Serve as liaison between development, management, and customers per features designed and developed by the team.
• Regularly update Management on project schedule, accomplishments, and impediments.

Confidential, Scottsdale, AZ

Product Owner

Responsibilities:

• Certified Scrum Product Owner (CSPO)
• Create and update Functional Requirements.
• Support customer UX storyboard and prototyping requirements, review, and updates.
• Support pre-sales, sales, customer support, services and other teams to ensure client success
• Align cross-product stakeholders wif roadmaps, functional specs and strategic positioning
• Interface wif customers, prospects, analysts and other internal and external stakeholders
• Decompose functional requirements into user stories tied to UX storyboards and prototypes.
• Manage all sprint and task planning wif and between Product Management, Project Management, Development, and User Experience.
• Manage and groom the product backlog.
• Gather requirements from Product Managers, Subject Matter Experts, other Business Analysts, customers, and partners.
• Synthesize gathered requirements into clear and justifiable product requirements that drive customer solutions.
• Serve as liaison between development, product management, support, marketing, and customers per features designed and developed by the product team.
• Certified Pragmatic Marketing Level 1 - Foundations, Level 2 - Focus, Level 3 - Build

Confidential

Senior Business Analyst / Product Owner

Responsibilities:

• Facilitate requirements meetings, conduct interviews, and workshops
• Serve as liaison between development, product management, support, marketing, and customers per features designed and developed by the product team.
• Interface wif customers, prospects, analysts and other internal and external stakeholders
• Gathers and documents business requirements
• Translates requirements into functional specifications, use case documents and wireframes
• Supports organization’s key business processes and applications and recommends business process redesign where applicable
• Acts as primary resource for enterprise business analysis including Confirming Current and future Processes and the planning and scoping of several inter-related initiatives
• Provides functional expertise to developers during the design and construction phases of projects
• Monitor development progress, ensures business systems standards are being maintained throughout the project, and Work wif client, Project Managers, and Developers to resolve issues.
• Facilitate positive change to requirements, ensure changes to specifications are communicated to the team.
• Develops and executes comprehensive system test plans, conditions, test scripts, and test cases
• Test applications to ensure the software adheres to the client specified business rules and conducts end user training
• Training and development of peers

Confidential, Draper, UT

Business Analyst

Responsibilities:

• Facilitated the compilation of technical specifications and monitor progress throughout the project.
• Facilitated positive change to requirements, and ensure changes and specifications are communicated to clients.
• Tested on-site applications to ensure the software adhered to the client specified business rules.
• Identified functional and aesthetic defects and security issues.
• Managed subordinates schedules and work wif team members at all levels to ensure event success.
• Set-up and configured applications used at client events, (on-site applications).
• Worked wif client, vendors, Project Managers, and Professional Services to resolve client issues.
• Worked wif clients to resolve software or hardware configuration issues.
• Trouble shoot and resolved event specific issues wif on-site applications at event centers.

Confidential, Salt Lake City, UT

Quality Assurance Analyst

Responsibilities:

• Write and run automated tests for Confidential website to ensure that features and tool sets function correctly. Utilize Visual Studio 2008, SQL Server 2008, Excel, OneNote, WatIn, MBUnit, and Gallio.
• Identify functional and aesthetic defects and security issues.
• Perform regression testing on “fixed” defects and establish that the fix does not adversely effect other functionality of the web site.

Confidential, Salt Lake City, UT

Product Manager

Responsibilities:

• Directed the creation of a SaaS (Software as a Service) ecommerce product utilizing open source software to integrate into a new ecommerce website for customizing and printing greeting cards
• Collaborated wif client to establish parameters of the end software product, define goals and deliverables, and gather business requirements
• Established vision and production strategy and determined team schedule and team assignments.
• Supervised the production process and worked closely wif client to maintain positive, open relationship.
• Certified Srum Master
• Facilitated client-requested changes to the technical group and championed innovative technical concepts to the client regarding enhancements, features, and general look and “feel.”
• Overcame challenges created by design and scope changes and led a team of nine to deliver product on time.
• Oversaw documentation creation and formally submitted the finished product to the client.
• Scrum Master
• Supervised the completion of SaaS (Software as a Service) web-based software concierge product build for pilot launch. Software components came from disparate developers, foreign and domestic.
• Interfaced wif client directly and established requirements, deliverables, and timeline.
• Defined overall scope of product, determined technical requirements, and created overall product vision.
• Established plan, assigned resources and scheduled assignments for a team of six.
• Maintained relationship wif client, facilitated and negotiated client change requests, and monitored production process to ensure business goals were met.
• Collaborated wif developers and minimized development time.
• Prepared final demonstration of the functional product, provided documentation, and formally turned the product over to the client