Technical Project Manager Resume
SUMMARY
- 6+ years of extensive wireless and networking experience, playing various roles from project management to support engineering for 3GPP and 4G technologies.
- Key accomplishments include process enhancement and project management for Confidential LTE projects for Confidential Devices, Resource management and RAN development for Confidential VoLTE projects, Quality assurance and Network support engineering for various carriers for Confidential devices.
TECHNICAL SKILLS
PM Tools: MS Project, Oracle Project, and SMARTSHEET
Network Competencies: TCP/IP Networking, LAN/WAN Security, CITRIX client (Linux), IXIA (IXLOAD, IX explorer), QXDM, Wireshark.
Platforms: Microsoft Windows 9.x/NT/2000/XP/Vista/7, Unix/Linux, Macintosh
Wireless Technologies: 2G - 4G technologies design&deployment - GSM, CDMA2000, UMTS, HSPA, WiMax, EVDO, LTE, VoLTE.
Confidential Tools: Granite, IP Control, InfoRouter, Network MAPS, NEST, NEMS, PIER, and TechChange.
Certifications: Confidential IP Certification, LTE Air Interface, Protocols & Procedures, Microsoft Project.
Routing/Layered Protocols: SCTP, TCP, Diameter, GTP, BGP, OSPF, EIGRP, RIP
Mobile Network Nodes: NodeB, BTS, ENB, SIU, OSS, SASN, CPG, DUL, PSU, RRU, MME, PCRF, PAS, MSP
PROFESSIONAL EXPERIENCE
Confidential
Technical Project Manager
Responsibilities:
- Scheduled and ad hoc status report meetings for assigned projects with respective project stakeholders.
- Maintained project data (documentation, reports, data points) for assigned projects
- Interacted with multiple stakeholders of cross-functional teams in to ensure timely communication and notification of issues encountered during project implementation.
- Audited projects and ticket queues for aged tickets of teh projects
- Ensured process adherence using both waterfall and agile project management methodologies.
- Screened incoming requests, gathered all teh requirements for lab readiness.
- Validated entrance and exit criteria throughout project lifecycle
- Managed project timeline from initiation through closure for all teh projects associated with teh labs.
- Developed and maintained a quality plans to drive overall program’s Quality Systems and Policies to stay compliant with quality system requirements.
- Worked efficiently with cross-functional teams namely, Operation, Implementation, and Governance to facilitate teh information workflow between customer-specific IT & OSS production systems
- Evaluated AS-IS customer processes and requirements and established best practices for system updates on teh following platforms: Granite, IP Control, InfoRouter, Network MAPS, PIER and TechChange.
- Created and maintained a set of Standard Operating Procedures to train offshore resources on system use and data workflow.
- Conceptualized, developed and maintained multi-level drill down Executive Dashboards to various stakeholders.
- Developed and maintained Smartsheet trackers to document project progress and appraise management on key milestones.
- Drove stakeholder mapping and ensured project success via efficient milestone tracking and conducted project status conferences. Ensured Stakeholders engagement for all teh essential meetings
- Created and maintained an efficient process to create and provide daily project reports on system updates.
- Identified and recommended quarterly resource forecasts for offshore staffing needs.
- Supervised system updates and ensures data quality management.
Confidential
Technical Project Engineer
Responsibilities:
- Enabled scalability in engineering operations by documenting and annotating call flow for guides to be used by other lab testing and support teams.
- Designed and developed LTE RAN Architecture for Labs.
- Provided primary technical support for ALU/ Confidential 3G/4G RAN network elements.
- Analyzed RAN KPIs and provided actionable insights using Business Object based Database tools per customer requirement through ENIQ for Confidential and NPO for ALU.
- Led troubleshooting team on network integration process and resolve complicated configuration issues related VoLTE feature testing such as SRVCC, e911, carrier aggregation, etc.,
- Allocated and maintained IPV4 and IPV6 addresses for teh complete Network architecture.
- Coordinated software upgrades on RAN network elements of both Ericson and ALU.
- Led RCA calls for major impacting defects and network failures using various probes involved in a network like JDSU, IXIA, etc.
- Worked with cross-functional teams on LTE core system interfaces and protocols such as S1-MME, eNB, SGSN, PGW, SGW, S1-U, S6a, S11, S5/S8, Rx, NAS, S1-AP, RRC, GTPv2c, GTP-U, and SGs-AP.
- Conducted project reviews for all teh Lab Network E2E Mobility Engineering and Integration Projects.
- Provided End to End mobile Integration support to teh Confidential &T Network Architecture.
- Tracked team progress and managed teh technical resource team utilization.
- Managed and standardized network integration and ensure delivery line for different applications.
- Maintained design and implementation plans for future projects. Engaged in LTE E2E (VoLTE) System Integration and Testing progress review.
Confidential
Technical Support Engineer
Responsibilities:
- Analyzed LTE network and resolved complex technical problems related to integration, operation, installation, testing and maintenance of teh Customer's Network and related products for customers or field employees.
- Provided technical support, to both internal and external customers, partners and resellers by performing a combination of debugging, problem duplication and testing to analyze, identify and resolve highly complex technical issues.
- Drove data collection and data analysis to resolve major network impacting call processing issues like Throughput, Retainability & Accessibility through KPIs to minimize user impact.
- Upgraded enodeB using both Command Line Interface and GUI.
- Recommended problem resolution plans by developing a troubleshooting methodology, furnishing proper system configurations recommending appropriate tools and coordinating interdepartmental resources for selected situations.
- Experienced troubleshooting LTE RAN network issues for most of teh major US telecom carriers like Verizon, Confidential &T, Confidential, MetroPCS, US Cellular, Confidential Solutions, Cricket Communications, etc.,
Confidential
System Integration & Test Engineer
Responsibilities:
- Performed upgrades and configured eNB by scratch-install using LTE Manager GUI Interface. Verify LTE End to End Call Process.
- Performed success and failure test strategies and methodologies for LTE network. Involved in executing, debugging and working closely with development team to resolve issues.
- Involved in testing strategies dat pertained to basic Attach and Detach, Hand-over, Tracking Area.
- Immediately got onboard to develop a deep understanding of LTE call processing and RF interface, 3GPP, LTE PHY layer, OFDMA.
- Integrated Aero-flex/Dongle (data card) devices with frequency band converters. Worked on UE (Aero-flex, Dongle) configuration on UNIX platform, flashing to teh latest software and setting up automation.
- Mapped/Analyzed modem Wireshark and RRC Call flow logs with teh call-flows for different test strategies along with SDLs and PMs Verification.
- Drove troubleshooting for RF issues, IP routing issues, verifying RF performances parameters for Dual technology Lab. Analyzing constellation, phase shift and other RF features on a spectrum analyzer.
- Member of teh WiMAX PMP 320 team, work on teh performance, stability and verify teh System and Network aspects of WiMAX components like AP and teh CPE.
- Assembled, connected two large setup’s with 200 CPEs and Configured layer 3 Switches for VLAN management, Router’s to route different subnet’s, AAA server, DHCP server in Windows for large setup’s in teh lab to authenticate and assign IP addresses for CPE’s to replicate Live on-air scenarios.
- Created and executed test cases to test various networking concepts (VLAN management, Classification rules) and performance (stability, throughput) of teh system components (AP, CPE). Worked closely with developers to resolve various issues dat are present in teh networking elements.