PROFESSIONAL SUMMARY:

Project Manager/Coordinator/Administrator with more than 10 years of experience in project planning, control and coordination, System Analysis/Design, and Technical Leadership. Organize and assistance in directing projects, administrative lead and liaison for global teams, identify and manage potential risks, and communicate with stakeholders.

AREAS OF EXPERTISE:

• Performance Measurements Requirements Gathering
• Resolving Issues with Diverse Global Teams Maintaining Project Plans & Budgets
• Budgeting and Forecasting Ensuring Best Practices
• Coordinating/Executing Plans Proposal Preparation/Pricing
• Maintaining Strong Business Relationships Reports and Tracking Cost/Schedules

TECHNICAL SKILLS:

Software Skills: MS Office, MS Project, Visio, SAP, Primavera, PeopleSoft, JDE, Access, PowerPoint, CIMPRO, COGNOS. Avaya.

PROFESSIONAL EXPERIENCE:

Project coordinator - Junior Project Manager

Confidential, Buffalo, NY

Responsibilities:

• Working with Financial Institutions to deliver on time projects related to document custody and warehouse software.
• Review contracts, identify deliverables for project plans, review, update track issues and follow up with resolutions, track resource allocation decisions and changes, develop project plans in Microsoft project, create playbooks for deployment or production in client environments.
• Ensure compliance with IT standards, Information Security, Legal, and Compliance.

Marketing Coordinator

Confidential, Buffalo, NY

Responsibilities:

• Work with suppliers, vendors, customers, and plants to manage all aspects of our marketing efforts, including marketing budget, promoting our brands, and providing sales with the support to grow our business.

Projects Administrative Assistant

Confidential, Buffalo, NY

Responsibilities:

• Perform administrative and office support activities for multiple projects, Supervisors and Directors.
• Assisting with marketing and sales in process life cycles and startup of maintaining a working project schedule.
• Duties include but not limited to processing reports for budgeting, reporting, and analysis.
• Word processing, creating spreadsheets and presentations, and updating data base programs.
• Extensive software skills are required, as well as Internet research abilities and strong communication skills.
• Prepare reports and financial data; and customer relations.

Confidential, Buffalo, NY

Account Support Representative

Responsibilities:

• Provide exceptional service to assigned accounts which may include National retailers, MLB/NFL teams, and independent retailers.
• Have frequent interaction with, and communicate directly with assigned accounts, sales representatives and internal departments to ensure requests, issues and concerns are being addressed and resolved.
• Responsible for assessing and resolving any issues that prevent their assigned accounts from meeting service level targets or standards. To be accomplished individually or through collaboration with other departments and sales representatives.
• Coordinate with sales reps to create and implement action plans to address service issues related to assigned accounts.
• Responsible for making sure orders for assigned accounts ship on time and are shipped within their assigned accounting month which includes root causing and resolving any issues that are delaying orders.
• Analyze and maintain SAP reports daily and take appropriate actions to ensure orders are processed
• Initiates and coordinates all activities processing domestic and globally purchased product through the order management process ensuring deadlines are met.
• Review incoming order for completeness and all information is accurate prior to releasing the order through the order management process.
• Investigates initial requests for returned items, negotiates with customer to keep items and corrects the situation as needed while adhering to the returns and cancellation policies
• Reviews EDI documents and exceptions daily.
• Work with internal departments and business partners to ensure vendor compliance requirements are being met.
• Enter domestic and global orders into SAP as necessary.

Confidential, Midlothian, Virginia

Project Control Specialist - Project Coordinator

Responsibilities:

• Managed the technical aspects of several projects with third party providers to ensure compliance with IT standards, Information Security, Legal, and Compliance. Managed global resources for implementation of interfaces with providers.
• Coordinated multiple teams including on Site contractors, Vendors, Compliance, and QA testing.
• Provided support to global resources manager to ensure projects were in compliance in all areas of work scope for work outside of United States.
• Support all dimensions of project administration. Such as; establish and maintain cost/schedule base line (MS Project); status reports, maintain project library, coordinate and track project communications (SAP). Coordinate data from remote teams at various sites.
• Coordinated over 50 projects with up to 5 project managers simultaneously.
• Review of proposals, financial reporting, project schedules and reporting to multiple product lines.
• Support and set up of meetings, daily use of Microsoft Office: outlook to set up conferences, calendars, meetings. Excel for cost reporting and project tracking. ERP system SAP to create and maintain requisitions, Purchase orders, track costs applied, assist with Controller.

Shipping/Invoicing Coordinator

Confidential, Getzville, NY

Responsibilities:

• Process invoices and adjust cost plans for all domestic and international shipments accounts payables
• Process and schedule shipping of all products both domestic and international.
• Perform work assignments related to complex shipping projects
• Verification of order accuracy
• Data entry for all shipping methods and logistics maintenance
• Prepare and execute contingency plan for budget and schedule adjustments
• Independent judgment and decision - making in planning organizing and conducting work assignments

Confidential, Buffalo, New York

Owner/Operator

Responsibilities:

• Owned and operated a small cleaning and organizing company within the Western NY area.
• Managed all aspects of the home owned business from contract negotiations to invoicing, payroll, and advertising.
• Handled project management, analysis, design, programming, testing, implementation, documentation, and interaction with the project team.

Confidential

Project Coordinator

Responsibilities:

• Provided direct support and supervision to over 30 researchers conducting on site crash research across the east coast of the US.
• Assisted in schedule coordination, implementation of resources, document collection, and data base structure.
• Provided logistical support for training and coordinating researchers training. Liaison for government sponsor, Fire and Rescue, and all other contracted support for the data collection.
• Coordinated efforts to improve data collection increase collection of reports by 5% WITHIN THE FIRST 6 MONTHS OF POSITION. Process efficiencies were achieved by reducing the number of missed reports and increasing the ability to reach crash sites.
• Coordinated numerous projects over 9 years to assist government tracing and coding of real world crash data in support of efficiency and law making efforts in the automotive and transportation industries.
• Support and set up of meetings, daily use of Microsoft Office: outlook to set up conferences, calendars, meetings. Excel for cost reporting and project tracking, Oracle, SQL, technical reports for all site visits conducted.

Environment: Microsoft Excel, Word, PowerPoint, Access, Outlook