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Senior It Agile Coach/project/program Manager Resume

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PROFESSIONAL SUMMARY:

I am an accomplished IT application and program/project management professional with 18 years experience in business information system design, development, implementation and management utilizing traditional waterfall and agile methodologies. Consistently demonstrating a polished and professional demeanor with excellent oral and written communication, presentation and time management skills, my primary professional objective is to provide the successful delivery of IT projects within scope, budget and allocated timeframes. My s include attaining a Project Management Professional (PMP), Professional Scrum Master, Agile Certified Professional (PMI - ACP) as well as several technical s around data warehousing/business intelligence functionalities.

TECHNICAL SKILLS:

Project Management/General Tools: Microsoft Project,Microsoft Office, Microsoft Excel, Visio, Sharepoint, JIRA, Agile/Scrum, Waterfall,SDLC, Instantis

Reporting Tools: Cognos PowerPlay, Cognos Query Studio, Cognos Framework Manager, Cognos Report Studio

Databases: MS Access, MS SQL Server 6.5/2000, Oracle, DB2, Sybase ASE, Teradata

ETL/Data Warehouse Tools: Cognos Decision Stream 7.2,Cognos Data Manager, Oracle Data Warehouse Builder,MS DTS, Informatica Power Center, Informatica MDM

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Agile Coach/Project/Program Manager

Responsibilities:

  • Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; initiating, coordinating, and enforcing systems, policies, and procedures (SDLC, SOPs, etc.)
  • Demonstrates a polished and professional demeanor with excellent oral and written communication, presentation and time management skills in client-facing role that interacts directly with Confidential ’s external clients as well as internal business and IT groups
  • Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies
  • Completes projects by coordinating shared resource schedules and implementation of prioritization process
  • Accomplishes financial objectives by forecasting requirements; creates and manages project budget vs. actual expenditures (capital and expense); scheduling expenditures; analyzing variances; initiating corrective action
  • Maintains quality service by establishing and enforcing organization standards
  • Contributes to team effort by accomplishing related results as needed
  • Responsible for presenting project metrics to steering committee to allow members to make informed key program/project decisions around project prioritization, funding and exceptional decisions such as go/no go, budget increases, major scope changes, etc.
  • Promotion of agile mindset/coaching with both business and IT as the Scrum methodology is just being implemented within company
  • Direct project team on creation of resource allocation planning, capacity planning, budget and financials, project scheduling, risk management and mitigation issues, action item resolution within SDLC requirements in waterfall and agile environments
  • Manage projects scope and timelines through formal change management processes
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective

Confidential

Senior IT Project Manager

Responsibilities:

  • Project Manager for high profile payroll project in transitioning employment tax and wage garnishment payroll processes from legacy vendor to ADP (SAP)
  • Direct project team on creation of resource allocation planning, capacity planning, budget and financials, project scheduling, risk management and mitigation issues, action item resolution within SDLC requirements in a waterfall environment.
  • Creates and manages project budget vs. actual expenditures (capital and expense)
  • Communication with stakeholders
  • Project Manager for migration project of employee recognition system from Windows 2003 to SDDC cloud environment
  • Direct project team on creation of resource allocation planning, capacity planning, budget and financials, project scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking per SDLC within an Agile scrum environment
  • Managed and monitored the analysis, design, implementation, testing and documentation of all end user applications and supporting project documents
  • Promotion of the Agile mindset with both business and IT as it is a new process within the HR community within Confidential & Confidential
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective & Retrospective
  • Project Manager for high profile multi-million dollar initiative utilizing IMDG for ingestion/curation/consumption of global supply chain and tax data
  • Direct project team on creation of resource allocation planning, capacity planning, budget and financials, project scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking per SDLC within an agile scrum environment
  • Creates and manages project budget vs. actual expenditures (capital and expense)
  • Managed and monitored the analysis, design, implementation, testing and documentation of all end user applications and supporting project documents
  • Manage project scope and timelines through formal change management processes
  • Communication with stakeholders

Senior Program/Project Manager/Product Owner/Agile Coach

Confidential

Responsibilities:

  • Delivered project needs on time and within the agreed acceptance criteria in an agile methodology environment
  • Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates
  • Wrote user stories in JIRA based on the requirements gathered from all the stake holders
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective
  • Coordinated with systems partners to finalize designs and formalize requirements as needed based on the length of the backlog and priorities
  • Attended biweekly GRB (Global Review Board) meetings; responsible for provided accurate project details/metrics to empower board members in making informed decisions around prioritization, project necessity and budgets.
  • Operated in 2 week sprints with flexibility on length based on immediate functionality concerns
  • Ensured application availability and data integrity through preventative maintenance and upgrades
  • Promotion of the agile mindset with both business and IT as it is a new process within the HR community within Confidential & Confidential
  • Project Manager for high-profile, complex enhancement project to existing Global Data Warehouse to allow for exact mirroring of primary source system (WorkDay) involving major structural changes to Hub (Informatica MDM) and GDW (Teradata) to separate Affiliate and Workday workflows into independent entities to make WorkDay the golden source in regards to HR data in the Global Data Warehouse application
  • Direct project team on creation of resource allocation planning, capacity planning, project scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking within an agile scrum environment
  • Managed and monitored the analysis, design, implementation, testing and documentation of all end user applications and supporting project documents
  • Umbrella Project Manager responsible for successful delivery of project defined as on-time, within scope and with budget
  • Directed project team (project manager, design architect, developers, testers) on creation of resource allocation planning, capacity planning, project scheduling, risk management and mitigation issues, action item resolution, performance requirements and productivity metrics tracking within an agile scrum environment
  • Worked closely with business to define user stories/acceptance criteria for high profile compensation planning related project
  • Created and managed scorecards for tracking of status, key milestones, risks and issues for weekly stakeholder meeting
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective
  • Promotion of the Agile mindset with both business and IT as it is a new process within the HR community within Confidential & Confidential

Confidential

Senior Manager, Application Development

Responsibilities:

  • Leads and manages a high performance development team of approximately 15 onshore and offshore resources (leads, Oracle database developers, Cognos report developers, Ab Initio ETL developers, Data Quality analysts, testers) responsible for the successful, on-time delivery of high profile Data Warehousing/Business Intelligence projects for Private Bank Risk organization within Citi
  • Project management responsibilities included but not limited to: creation and execution of SOW, work plans and RBS; management of budgets; management of daily details of project including scope, resource and milestone management; communication of status to key stakeholders; performance of project postmortem including lessons learned
  • Serves as a hiring and resource manager for team members - mentoring, resolving conflict, rewarding, assessing performance, etc including multiple third party vendor relationship/SLA management
  • Provides guidance to business management, working principally with senior management, regarding the use of the data warehouse systems, capability of the system to deliver information, and subject matter expertise
  • Acts as liaison between technology and client business, assisting in generation of clear and strategic requirements and documentation (BRD, TRD, FRD, etc) with strong user focus
  • Presents project statistics senior/executive management to allow them to make informed key decisions in regards to individual project prioritization, funding, etc.
  • Provides guidance and support to technology, business and Data Privacy Office teams in 46+ countries in regards to data acquisition requirements and data collection for our integrated data warehouse
  • Provides and support of Cognos dashboards and reports to 250+ users globally
  • Project management responsibilities included but not limited to: creation and execution of SOW, work plans and RBS; management of budgets; management of daily details of project including scope, resource and milestone management; communication of status to key stakeholders; performance of project postmortem including lessons learned
  • Testing team management responsibilities including prevention, detection, documentation and management of defects and test cases/plans within the context of defined releases
  • Project management responsibilities included but not limited to: creation and execution of SOW, work plans and RBS; management of budgets; management of daily details of project including scope, resource and milestone management; communication of status to key stakeholders; performance of project postmortem including lessons learned
  • Testing team management responsibilities including prevention, detection, documentation and management of defects and test cases/plans within the context of defined releases

Confidential

Data Architect/Developer/Trainer

Responsibilities:

  • Design and architecture of Sales data mart on DB2 database to support the reporting structure
  • Development of ETL to move/transform data from source system to datamart via Cognos Data Manager
  • Design of Cognos Framework Metadata Model
  • Development of canned reports via Cognos 10 Report Studio
  • Trained clients in data warehousing concepts and techniques

Confidential

Data Architect/Developer/Delivery Manager

Responsibilities:

  • Design and architecture of data mart on DB2 database to support the reporting structure of Confidential ’s trade reconciliation Sybase source system
  • Development of ETL to move/transform data from source system to data mart via Informatica Power Center 8.6
  • Design of Cognos Framework Metadata Model
  • Development of canned reports via Cognos Report Studio
  • Worked closely with users in defining reporting requirements, user community in use of Cognos Report Studio, Cognos Query Studio and Cognos Connection, and supported them in creating reports.
  • Provided presentations and demonstrations of the high profile Cognos reporting system and SVS data mart to senior management
  • Managed additional developers; interviewed potential additions to ETL and Cognos developer teams for placement within and outside immediate group

Confidential

Developer

Responsibilities:

  • Development, testing of Human Resource Management reports through Cognos 8 (Framework Manager, Report Studio, Query Studio) for Human Resource domain f individual affiliates of user community in use of Cognos Connection, Report Studio and Query Studio to transition from Impromptu
  • Assisting users in the creating reports as needed, or creating the more complicated reports for them

Confidential

Developer

Responsibilities:

  • Development and performance tuning of ETL processes in Oracle 10g environment through extensive utilization of Cognos Data Manager, functions, etc.
  • Design of Sales data mart - source of which was an Oracle 9i database
  • Development, testing of Sales Management reports through Cognos 8 (Framework Manager, Report Studio)

Confidential

Developer

Responsibilities:

  • Created a cube utilizing Cognos Powerplay and Oracle materialized views for the Customer Request Management System to allow users to access data
  • Created a cube utilizing Cognos Powerplay and Oracle materialized views for MDM Sales Data to allow users to access data

Confidential

Developer

Responsibilities:

  • Development and performance tuning of ETL processes in Oracle 9i environment through extensive utilization of Cognos Data Manager
  • Development and performance tuning of ETL processes in Oracle 9i environment through extensive utilization of Cognos Data Manager, PL/SQL procedures, functions, etc.
  • Design of Portfolio Management data mart - source of which was Clarity
  • Development, testing of Portfolio Management reports through Cognos 8 (Framework Manager, Report Studio)
  • Member of data warehouse implementation team, whose primary responsibility is to ensure the successful implementation of a data warehouse to allow for the timely and accurate reporting and analysis of key business measures (premiums)
  • Development and performance tuning of ETL processes in Oracle 9i environment through extensive utilization of Cognos Data Manager, PL/SQL procedures, functions, etc.

Confidential

Developer

Responsibilities:

  • Member of data warehouse implementation team, whose primary responsibility is to ensure the successful implementation of a sales/marketing based data warehouse to allow for the timely and accurate reporting and analysis of key business measures - primary data source was AS400
  • Development and performance tuning of ETL processes in SQL Server 2000 environment through extensive utilization of Data Transformation Services, procedures, functions, etc.
  • Assisted client in designing, planning and implementing changes to their existing data warehouse to in corporate a major migration of their billing system - primary source was CSG Billing database
  • Development and performance tuning of ETL processes in Oracle 10g environment through extensive utilization of Cognos Data Manager, PL/SQL procedures, functions, etc.
  • Member of data warehouse implementation team, whose primary responsibility is to ensure the successful implementation of a sales/marketing based data warehouse to allow for the timely and accurate reporting and analysis of key business measures - primary source was JD Edwards
  • Development and performance tuning of ETL processes in Oracle 9i environment through extensive utilization of Cognos DecisionStream, PL/SQL procedures, functions, etc.

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