SUMMARY

• A well rounded IT professional with a foundation in application development and additional experience in cloud, big data analytics & integration, advertising technologies, Agile/Scrum, business & data analytics, project management, system administration.
• Certification - CSM (Certified Scrum Master - Scrum Alliance)
• 4 years of Scrum Master and Agile Coaching experience with solid knowledge of Agile frameworks, software development methodologies, tools, best practices and transformations.
• Solid Agile/Scrum experience, utilizing JIRA and Confluence to manage sprints.
• Experience with User Stories, continuous integration (Jenkins, GitHub), ATDD, TDD, UAT, Kanban, bug management.
• 15 years + of Technical Business Analysis, Project Management/Lead experience, Data and Systems Analysis experience.
• Excellent written/oral communication and interpersonal skills, with the ability to communicate with all levels of management, as well as technical conversations with developers.
• Extensive data experience - Analytics, integration, APIs, data integrity, taxonomy/classifying, QA.
• Experience with Big Data BI (business intelligence)/OLAP, Amazon AWS cloud technologies and datawarehousing. In an environment that can process 2 billion rows of data in 30 seconds, and capable of handling petabytes of data.
• Advertising (Ad) Tech experience - worked in a datawarehouse environment of over 70 terabytes where we integrated various ad tech data into a single platform, where we utilized API development and ETL
• Strong experience of iterative Software Development Life Cycle (SDLC), Agile and Waterfall methodologies.
• Excellent interpersonal and communication skills with ability to work with all levels of organizational stakeholders/management, from executive to support staff.
• With the background of both business analysis and systems development, able to quickly adapt to the technology environment and assess technical business systems needs, working to improve business processes and operating efficiencies.
• Adept at preparing business requirements documentations (BRD), User Stories, functional requirements documentations (FRD); writing systems\applications requirements specifications and software requirements specifications (SRS); Visio/UML diagrams and models; and delivering project status reports.
• Proactive team player with demonstrated problem solving and analytical reasoning abilities.
• Expertise in implementing change management, defect management and configuration management processes.
• Worked on several SDLC applications systems - application inception, business requirements gathering, JAD sessions, prototyping/designing, development, unit testing, UAT to production implementation.
• 15 years + of systems/application development, including Object Oriented Design (OOD) and programming experience, extensive workflow experience and UI/Front-End design.
• 15 years + QA and systems testing experience… Unit Testing & application troubleshooting, System Testing & User Acceptance Testing (UAT), including experience in documenting test scripts.
• 10 years + system administration.
• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional and technical requirements.

TECHNICAL SKILLS

Others: JIRA, Kanban, Confluence, Data analytics, Cloud(Amazon AWS, Azure, Google), Big Data, Ad Tech (advertising technologies), ServiceNow, MS Office Suite (Excel, Powerpoint, Word), SQL, Lotus Notes/Domino, Domino Development/Administration and architecture, LotusScript (OOD), Lotus Formula language, Domino clustering, Domino ID Vault, DAOS, LEI & Domino Enterprise Connection Services (DECS) for data integration

Operating Systems: Windows 2003 server, 2000, NT, XP, some exposure to Linux, IBM mainframe (OS/390, Z/OS)

Hardware: Dell Servers, Compaq Proliant Servers, PCs, Netgear firewall/router, Linksys routers

Networking: Good understanding of network architecture - Cloud, TCP/IP, DNS, LAN, WAN, VLAN

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

Scrum Master/Agile Coach

Responsibilities:

• Providing Scrum Master, Agile coaching and Project Management to several highly visible projects.
• Work with the development team and product leadership to coach and work to improve Agile/Scrum maturity and help the transformation of development teams.
• Manage a development team (18+), which consisted of developers and QA, and facilitate all of the scrum ceremonies - worked with teams on Agile/Scrum best practices and ceremonies (sprint planning, daily scrum, sprint review and retrospective). Team members were co-located in various locations and globally.
• Worked with the product owner to maintain the artifacts of the product backlog, sprint backlog and burndown chart, as well as forecasting for future sprint objectives.
• Collaborate and coach the team on the agile processes, story creation and analysis, evaluation of story sizes and breaking down of stories that are too large, multitasking of stories during sprints, story pointing, reducing impediments and potential bottlenecks.
• Run and facilitate daily standups, sprint planning, sprint reviews/demos, sprint retrospectives.
• Provide guidance and oversight of sprint goals and objectives.
• Utilize JIRA and Confluence to manage sprint artifacts, and utilize the performance tools like velocity and burndown, to adjust sprint goals and objectives.
• Coached team members on utilizing these tools.
• Advise team members on ways to improve burndown and the sprint velocity.
• Work with executive team, finance, sales operations, network operations and other stakeholders to gather and document business analytics requirements and document these requirements in JIRA. Additionally, utilize Confluence to track and organize stakeholder projects and initiatives.
• Also perform QA duties to assist with product and system development features.

Environment: Agile/Scrum, JIRA, ServiceNow, Cloud environments (AWS, Azure, Alibaba, Google), data analytics, Ruby on Rails, Angular, Jenkins, GitHub, Airbrake

Confidential, NY

Scrum Master/Agile Coach

Responsibilities:

• Worked with IT and product leadership to coach and work to improve Agile/Scrum maturity and help the transformation of less mature teams.
• Managed three teams consisting of about 20+ staff, which consisted of developers and QA, and facilitate all of the scrum ceremonies - worked with teams on Agile/Scrum best practices and ceremonies (sprint planning, daily scrum, sprint review and retrospective). Team members were co-located in various locations and globally.
• Worked with the product owner to maintain the artifacts of the product backlog, sprint backlog and burndown chart, as well as forecasting for future sprint objectives.
• Collaborated and coached the team on reducing impediments and potential bottlenecks.
• Ran and facilitate daily standups for multiple Agile sprint teams.
• Provided guidance and oversight of sprint goals and objectives.
• Utilized JIRA and Confluence to manage sprint artifacts, and utilize the performance tools like velocity and burndown, to adjust sprint goals and objectives.
• Coached team members on utilizing these tools.
• Advised team members on ways to improve burndown and the sprint velocity.
• Consulted with developers on the development of new API integration components.
• Worked with marketing analysts and stakeholders to gather and document business analytics requirements and document these requirements in JIRA. Additionally, utilize Confluence and Kanban to track and organize stakeholders.
• Also performed data analyst and QA duties: Research and analyze data APIs that have useful analytics for our clients’ digital ad campaigns, QA the functionality and data upon completion of API build.

Environment: Agile/Scrum, JIRA, Confluence document management, Kanban, Jenkins, Ad Tech (advertising technology) APIs for data integration, Big Data BI, Cloud - Amazon AWS Redshift, datawarehouse, FTP/SFTP

Confidential, Parsippany, NJ

Scrum Master/Analyst

Responsibilities:

• Performed Scrum duties for the hybrid Agile/Waterfall environment - utilized JIRA, Confluence and Excel for project tracking and conducting daily status meetings, or sometimes multiple daily status meetings.
• Conducted daily standups with the team and provided daily status updates to management on the Lotus Notes Domino environment.
• Worked with teams to improve Agile/Scrum methodologies and best practices.
• Reviewed velocity and impediments to help improve team performance.
• Assessed and analyzed the functionality of Domino applications and make business decisions on future systems and platforms for these applications.
• Working with Confidential development staff on decision making, as some applications are currently being converted to SharePoint.
• Lead the analysis, review and documentation of a large number of Lotus Notes Domino applications for the organization.
• Utilize SharePoint tools to collaborate system information with over 80 team members.
• Provided application and systems support for Lotus Notes applications.

Confidential, New York, NY

Technical Project Lead

Responsibilities:

• Gathered business requirements (BRDs)/User Stories for system changes and enhancements.
• Documented functional requirements (FRDs) and translated them into technical requirements.
• Developed and coded Lotus Notes/Domino (R7-8.x) application prototypes for users from technical requirements.
• Lead developers in deployment of Lotus Notes/Domino user email and applications.
• Lead Domino server administrators, including performance, replication, clustering, etc.
• Managed server related issues and application issues.
• QA and Testing of application enhancements and modifications.
• Customized and managed database design templates.

Confidential, Princeton, NJ

Project Lead/Sr. Technical BA

Responsibilities:

• Lead the development and deployment of Lotus Notes/Domino clinical trial applications globally.
• Worked with business partners and end user customers to discuss and review the system requirements for building their new clinical trial applications.

Confidential - Trenton, NJ

Project Manager/Sr. Technical BA

Responsibilities:

• Performed project management duties in managing overall project lifecycle, resources and budgeting.
• Managed Help Desk staff and other technical IT staff. Set direction of staff goals and objectives.