SUMMARY

• Experienced, energetic and successful Information Technology Project Manager, Release Train Engineer and Scrum Master and a proven leader wif strong Healthcare, Retail, Financial Services, Higher Ed and Government background, focused on delivering:
• Advanced management and mentoring skills
• Development ofre - engineered business processes
• Deep experience in Information Security
• Utilization of varied methodologies, including Agile processes
• Product Development and ownership
• Enterprise resource utilization strategies
• TEMPEffective Vendor Management
• Product enhancements and System Upgrades

PROFESSIONAL EXPERIENCE:

Confidential, Providence, RI

Testing Project Manager

Responsibilities:

• Managing Testing for a 364M program on behalf of teh State of RI
• Responsible for coordinating all testing activities for all monthly and interim releases
• Direct efforts to streamline testing activities / create process improvements
• Create metrics for SIT and UAT progress / status

Confidential, Boston, MA

Sr Project Manager (Contractor)

Responsibilities:

• Managing IT projects as a Cross-App PM, Scrum Master and Release Train Engineer for various initiatives, including a Salesforce implementation
• Integral member of teh Agile Transformation Team
• Assuming Program Management responsibilities for 2 large scale programs

Confidential, Providence, RI

Sr Project Manager

Responsibilities:

• Managed Health Care Reform and other highly visible projects ensuring on-time and on-budget delivery
• Directed efforts to ensure teh Test Environment was modified to accept claims submissions from BCBSRI providers - Infrastructure focus, including server upgrades and configurations; Also included vendor management interactions to ensure timely delivery
• Managed teh development of a real-time Mobile Application for Case/Field Workers allowing for more efficient updates of DCF case information - Interactions wif several mobile app vendors
• Developed mechanisms to evaluate vendors for a new DCF Corporate Intranet (large scale project) - alignment of infrastructure needs vs Intranet requirements
• Managed and Created RFP’s for vendor engagements
• Managing many small scope projects: audio visual- installing cameras in all teh conference rooms for video conferencing; Implemented e-fax- eliminating paper faxing; implementing a hot-line for emergencies to address family risk

Program/Project Management Sr Advisor

Confidential

Responsibilities:

• Managed a large Operations Team to resolve several hundred member related issues
• Directed efforts to remediate applications to accept ICD10 claims
• Established ICD-10 environments and integration efforts for all remediated applications/systems, included networking and server upgrade, configuration changes and Vendor Management
• Directed IT personnel to “true-up” licensing for all IBM hardware and software components, included infrastructure alignment and full participation of critical infrastructure personnel

Confidential, Boston, MA

Sr Technical Project Manager

Responsibilities:

• Managed a highly visible, customer facing new application project to be utilized by up to 20 million Fidelity customers. Application development was managed utilizing teh Fidelity Agile Methodology
• Managed all IT personnel, including, Web Design, Application Development, IT Services
• Led workshops wif teh business sponsor and stakeholders at critical junctures of project phases
• Managed teh implementation, including all cross-functional organizations
• Managed a major IT Infrastructure project to upgrade all web applications (200+) to teh new Oracle PIN solution for Harvard University
• Conducted technical workshops wif application development representatives to ensure implementation of PIN; Tracked / reported progress to University
• Led teh Identity Management Program including business process re-engineering - developed server and infrastructure requirements

Confidential, Boston MA

Project Manager

Responsibilities:

• Managed a large-scale software implementation wif budget of 3.5 million: Expand EFE (Enterprise Front End) to allow teh elimination of a 3rd party vendor and saved 8 million annually (6M teh first year) and establishing BCBSMA as a self-supporting organization for healthcare providers’ claims submissions
• Client’s main point of contact for introducing Agile as a project methodology option
• Managed teh Password Management Project, a large-scale project to implement a network password solution for 55,000 + users addressing HIPAA regulation standards and information security concerns
• Established periodic expirations of all network passwords and implemented a self-service web tool enabling users to establish a profile and a new, more secure network password

Confidential, Boston, MA

Consultant

Responsibilities:

• Led project to streamline processes for a major retail organization, resulting in a 50% increase in productivity for teh Finance department; Improved controls and month-end close activities
• Managed teh Security Administration Services Team; Project Managers, Project Specialists and Information Security Administrators. Tasked as Product Owner/Manager for 6 major products
• Directed teh Phase 1 implementation of teh Tivoli Identity Manager product for 5 platforms, including LAN, Lotus Notes Email and SecurID, resulting in a dramatic reduction in teh manual access management process
• Directed two functional Information Security Groups, providing account administration services and support for over 12,000 internal users and 40,000 Plan Sponsors
• Initiated teh development of software solutions to improve teh workflow of account provisioning processes, including Passport, a web-based tool, recognized by Senior Management as teh most efficient and secure method of requesting applications access