SUMMARY

• A multi - talented professional with more than 20 years of experience seeking an opportunity to secure a challenging position in a Project Management environment. Looking to utilize talents as an Agile Coach or Scrum Master, with experience coaching, creating and managing Agile and PMO teams.

TECHNICAL SKILLS

• Coaching
• Scrum
• Mentoring
• Agile Project Mgmt
• SAFE
• Application Management
• PMO Team Creation and Management
• Project and Release Management
• Product Management
• Training
• Scrum Master
• Product launch
• Product Lifecycle Management
• Atlassian Jira
• Target Process
• Rally
• Jira
• Version One
• Project Server 2010
• TFS(Team Foundation Server)
• Kanban
• MS Office Suite
• Microsoft SharePoint - 3yrs
• MS Project - MS Office Network solutions Web Based Apps
• Planview
• PRISM
• Microsoft Dynamics

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Project Manager

Responsibilities:

• Champion scrum process within matrixed cross functional project teams
• Schedule and coordinate necessary resources, both human and logistical for sprint planning, stand-ups, sprint reviews and retrospectives
• Communicate and collaborate with Client Services Managers
• Assign tasks, track progress and report utilizing JIRA or Rally
• Coordinates recruitment of project personnel and assigns duties, responsibilities, and scope of authority to project personnel
• Coordinates activities of project personnel to ensure project progresses on schedule and within budget
• Leads the creation of the business cases required to transform the company in alignment with policies
• Leads the delivery of the projects within specific initiatives by managing the scope, cost, and schedule of the portfolio as well as the programs and projects contained therein
• Leads the coordination, integration, and management of all internal organizations and external stakeholders (partners, vendors) for projects within specific initiatives
• Leads the integration of projects within specific initiatives across all company functions including but not limited to strategy, marketing, sales, operations, finance, human resource, legal, and information technology
• Responsible for consistent application of all standard project management methodology processes, tools, and documentation throughout the project lifecycle

Confidential

Scrum Master

Responsibilities:

• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Empowered CRM teams to self-organize and grow cross-functionality
• Protected teams from over-commitment, manage backlog, prioritize resolution of defects/bugs
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• Guide the team and organization on how to use Agile/Scrum practices and values to delight customers
• Guide the team on how to get the most out of self-organization
• Guide the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, Confidential a pace that is sustainable and comfortable for the team and organization
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitate getting the work done without coercion, assigning, or dictating the work
• Facilitate discussion, decision making, and conflict resolution
• Assist with internal and external communication, improving transparency, and radiating information
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog
• Provide support to the team using a servant leadership style whenever possible, and leading by example

Confidential

Scrum Master/Project Manager

Responsibilities:

• Responsible for the oversight of 2-3 Agile Scrum Teams.
• Organized and lead daily standups, sprint planning, release planning, retrospectives and facilitates grooming sessions. Helps escalate and resolve blockers for the team.
• Managed product specifications and requirement, including defining and implementing the product strategy and roadmaps
• Facilitated the Product Owner and stakeholders to define business requirements
• Removed barriers between development and business stakeholders
• Coordinates dependencies with other scrum teams
• Communicated and received signoff of functional and technical product specifications/requirements and locked down product release schedules between the product teams and business unit
• Improved productivity of the development team in any way possible
• Responsible for managing multiple significant and unique enterprise-wide projects.
• Worked with the teams to get User Stories documented and sized for the product backlog
• Managed and delivered new products to the market
• Helped create a product backlog using requirements that already exist (helped in the transition from Waterfall to Agile), assist team in implementing the process for creating increments and tasks
• Worked with teams being small or large and remotely
• Track, report, and communicate project status to varying audiences, from project team members to Enterprise wide executive management, including milestones and realistic forecasts of final deliverables meeting or exceeding all project goals, objectives and timelines; responsible for clear understanding of project progress, issues, risks, and mitigation strategies.

Confidential

Scrum Master/Agile Coach

Responsibilities:

• Organized and facilitated sprint planning, sprint demo reviews and retrospectives, daily stand-ups, and inter-team dependency meetings with remote teams
• Managed all stages of the all new product launches
• Worked with the teams to get User Stories documented and sized for the product backlog
• Helped create a product backlog using requirements that already exist (helped in the transition from Waterfall to Agile), assist team in implementing the process for creating increments and tasks
• Managed the product lifecycle, from planning to research to design, development and launch
• Facilitated retrospectives Confidential key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned
• Managed application development projects, that included video and wireless
• Worked with internal PMs to help them understand and implement the role of Scrum Master
• Coached team to become self-organized and able to hit commitments Confidential high level of quality
• Coached team members onAgile principles.
• Helped teams improve estimation capabilities
• Served as Scrum Master for development teams and removed impediments to team progress
• Maintained relevant metrics that help the team see how they are progressing
• Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood
• Helping the Scrum Team understand the need for clear and concise Product Backlog items
• Understanding product planning in an empirical environment
• Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value

Confidential

Agile Coach/Scrum Master

Responsibilities:

• Organizing and facilitating sprint planning, sprint demo reviews and retrospectives, daily stand-ups, and inter-team dependency meetings with remote teams
• Worked with the teams to get User Stories documented and sized for the product backlog
• Helped create a product backlog using requirements that already exist (helped in the transition from Waterfall to Agile), assist team in implementing the process for creating increments and tasks
• Tasked with running the AgileScrummeetings, removing blocks, and reporting the team's progress on a weekly basis to Leaders, Peers and Customers.
• Facilitated retrospectives Confidential key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned
• Worked with internal PMs to help them understand and implement the role of Scrum Master
• Coached team to become self-organized and able to hit commitments Confidential high level of quality
• Coached team members onAgile principles.
• Helped teams improve estimation capabilities
• Served as Scrum Master for development teams and removed impediments to team progress
• Maintained relevant metrics that help the team see how they are doing

Confidential - Irving, TX

Agile Coach/Scrum Master

Responsibilities:

• Organized and facilitated sprint planning, sprint reviews and retrospectives, daily stand-ups, and inter-team dependency meetings with partially distributed offshore teams
• Worked with the teams to get User Stories documented and sized for the product backlog
• Scrum Master for e-commerce project that included purchasing services via mobile phone
• Managed application projects that included wireless and video on electronics devices
• Helped create a product backlog using requirements that already exist (helped in the transition from Waterfall to Agile), assist team in implementing the process for creating increments and tasks
• Facilitated retrospectives Confidential key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned
• Worked with internal PMs to help them understand and implement the role of Scrum Master
• Coached team to become self-organized and able to hit commitments Confidential high level of quality
• Coached team members onagile principles.
• Served as Agile Coach and Scrum Master for development teams and removed impediments to team progress
• Maintained relevant metrics that help the team see how they are doing
• Assisted the product owner with keeping the backlog groomed

Confidential - Fort Worth, TX

PMO Manager/Director

Responsibilities:

• Responsible for creating, staffing, developing, and directing the PMO from scratch
• Ensuring the PMO follows the defined project management methodology and utilize the associated tools/templates to produce consistent and repeatable high performance results
• Managed, mentored, and coached other project managers within the PMO in Project Management Methodology and associated tools
• Established a project management team that could manage multiple projects, and allocated these resources to the appropriate projects
• Implemented Scrum to allow a project’s direction to be adjusted or reoriented based on completed work, not based on speculation or predictions
• Implemented and trained the department on Scrum and how to facilitate Scrum meetings, including the Daily Scrum, Sprint Planning, Review, and Retrospective
• Standardized, scalable, project management process to increase project success measured by the accuracy of cost estimates, accuracy of schedule estimates, and project stakeholder satisfaction
• Initiates and implements new methodologies, process and procedures that will support Company Long and short term goals
• Responsible for the successful delivery of any assigned and future projects/programs
• Implemented and managed new technology solutions and business process for our PMO
• Performed hiring for open positions as needed; provided input into overall company’s budget
• Provided status to supervisor and executive team as needed
• Escalated critical issues for appropriate/timely resolution as needed
• Ensured that all work performed is managed within the department's problem management, change management, and/or project management framework
• Participated in planning and supporting business growth and coordinating the strategic plan with the development of business systems
• Determined priorities, ensure implementation and develop unifying measures and goals
• Responsible for PMO budgeting, financial management and financial performance of the department

Confidential - Fort Worth, Tx

Scrum Master/Sr. Project Manager

Responsibilities:

• Managed projects using Scrum. As the Scrum Master acted as the liaison between the Product Owner and the team.
• Removed any impediments that were obstructing the team from achieving its sprint goals.
• Created and managed project plans to plan and coordinate project activity, specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
• Consulted with users, management, vendors, and technicians to assess computing needs and system requirements
• Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
• Managed activities of project personnel to ensure project progresses on schedule and within budget.
• Set goals, objectives and priorities; assigns and reviews work to geographically dispersed project team members
• Created detailed implementation plans, outage schedules, and associated release deliverables to ensure a timely and efficient deployment
• Managed and communicated status on all risks, timelines, and issues during the release life cycle and for the release implementation event.
• Developed a command center approach for implementation events, chaired the main bridge call during implementation events, and provide status to all stakeholders throughout the release timeline

Confidential - Irving, Tx

Scrum Master/Sr. Project Manager

Responsibilities:

• Facilitated daily Scrum sessions and was responsible for removing obstacles for team.
• Facilitated the smooth progression of regular product development Sprints
• Facilitated Scrum meetings, including the Daily Scrum, Sprint Planning, Review, and Retrospective.
• Coordinated closely with Product Owners within and between sprints.
• Ensured that development team was following all standards to produce DONE functionality.
• Removed obstacles to ensure timely completion of Sprint cycles on a daily basis.
• Updated agile tracking systems to provide transparency on Product, Sprint, backlogs, and burndowns.
• Recommended improvements and assisted in changes to best practices
• Responsible for leading project teams and managing activities associated with high-visibility projects that are long-term, portfolio company-wide (crossing multiple organizational entities) in a .Net and java environment.
• Gathered client requirements by interviews, and using screen diagrams, use cases, and workflows, to ensure the client understands the requirements.
• Managed the development and the enhancements for significant areas of the ecommerce. Confidential .net/ site and other Confidential websites
• Managed the development of web portal solutions that required web servers and integration with collaboration tools (e.g. search, email) as well as other University applications
• Managed onshore and offshore System and User Acceptance testing by logging and prioritizing defects, along with testing and writing test cases

Confidential - Dallas, TX

Implementation Project Manager

Responsibilities:

• Worked with clients to identify solution and integration needs and map out requirements and integration specifications
• Responsible for the deliverables, schedule, cost, quality and profitability of one full phase of a project whose duration is between 1-3 months, or a packaged solution.
• Worked with sales and development teams to create standard responses to RFP requests.
• Managed and implement projects using an off-the-shelf software product for Vendor Management Systems.
• Developed and implemented a standard project management toolkit that included project management lifecycle documentation and templates that covered all aspects of project management required to complete projects successfully in terms of schedule, cost, andscope in accordance with our defined corporate process.
• Manages the project resources and monitor project progress from the project initiation through closure

Confidential - Irving, Tx

Portfolio Project Manager

Responsibilities:

• Facilitated and lead technical business discussions, requirements gathering sessions, and JAD sessions with clients
• Managed projects schedules via MS Project, all documentation and status for projects were kept in SharePoint
• Gathered client requirements by conducting interviews, using screen diagrams, use cases, and workflows, to ensure the client can continually conduct business as usual and requirements are correct.
• Managed projects using the SDLC, where certain goals were accomplished in each phase.
• Managing and tracking projects in the pipeline that include different applications for example: Provisioning, Ordering, and Workflow, insuring that all pipeline items are addressed and resolved.
• Worked with both Information Technology resources and Business team resources to complete projects

Confidential

Project Manager

Responsibilities:

• Performed cyclical project tracking and reporting, providing feedback relative to budget and actual costs.
• Acted as a focal point and documented any department issues that will change cost, timeline or resources.
• Liaison between business resources, management team, and software developers, translates business needs into system deliverables, and manages the resulting projects to successful completion.
• Documented customer requirements for business functionality, producing project plans and budgets, coordinating communications/meetings, coordinating documentation tasks, and operating effectively within a virtual team.
• Worked with program managers to ensure that all projects exceed PMI requirements, project issues/changes are documented, and the process is followed to bring them to closure.