Product Owner Resume

SUMMARY

Proven track record at turning new web and mobile ideas into fully launched and marketable products by building successful cross - functional teams, and fostering a culture of design-driven product development and innovative user experience.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Product Owner

Confidential

Responsibilities:

Create a scalable product by capturing and prioritizing features based on consumer needs and market trends
Collaborate extensively with the User Experience and Engineering teams to bring solutions to market
Deliver user stories and comps to cross functional teams to design custom solutions
Perform A/B testing using Mixpanel to analyze user behavior
Focus on consistency across Android and iOS apps, respecting native design recommendations
Mobile app hit ~2mm installs with an NPS score of 51 and an app store rating of 4.6/4.4 iOS/Android
Deliver a new upsell experience, increasing paid conversion by 18% in the first week
Design in-app direct billing option for iOS and Android platforms
Completely redesign new user registration process to improve conversion
Create and own theproductroadmap
Maintain a bi-weekly shipping cadence to both the Google Play Store and the Apple App Store

Product Manager

Confidential

Responsibilities:

Led development of a Commerce Platform that generated $1m+ revenue for a pilot customer in the first month
Drove internal adoption of design-driven iterative software development process, resulting in improved UI/UX
Led the redesign of responsive Startup Accelerator website, increasing start-up applications by 30%
Developed a dashboard to track user engagement, thereby increasing revenue by 25%
Led the launch of Biometric Authentication pilot for Mobile app in 3 months, rolling out to 800k users in 2016
Designed usability studies for a mobile analytics product and a crypto currency product using 20 volunteers
Extensively used JIRA, Confluence, Balsamiq, Visio, WordPress and SharePoint
Built relationships by frequently visiting customer locations to get feedback on our products and services
Managed web products developed using Linux, MySql, PHP, JavaScript, CSS, HTML, AJAX, JAVA, Spring
Managed development of iOS and Android apps

Agile Strategy Consultant

Confidential

Responsibilities:

Participated in the development of training materials and workshops to facilitate Agile transformation
Coached teams and Executives on Agile values to promote continuous improvement in practices and artifacts
Mentored delivery teams leading them to be self-organized with strong accountability, decision making, conflict resolution and transparency
Coached product owners on requirements gathering, story writing, acceptance and shipping
Developed roadmap for all teams to evolve towards predictive velocities
Documented Agile FAQs which were distributed via SharePoint and Confluence to improve Agile maturity level
Provided reporting at the team and LOB level on team performance against Agile measurements

Product Manager

Confidential

Responsibilities:

Led product strategy, innovation and execution of web application in an aggressive timeline of 4 months for 3 telco customers
Created a “user experience culture” gaining buy-in across multiple organizations
Owned the product backlog and prioritized user stories and conducted all Agile ceremonies
Extensively used VersionOne, Basecamp, Visio, GoogleDocs and Sharepoint
Managed product from market research to launch for three clients, attracting 60 sign ups right after launch
Managed a web product developed using AngularJS/Symfony2 PHP Hypermedia

Lead BSA

Confidential

Responsibilities:

Led initiative to develop data dictionary application to maintain a body of data describing application tables
Led the development of an internal tool for Source to Target mapping to phase out the use of spreadsheets
Determined operational objective by studying business functions, gathering information, evaluating output requirements and formats
Monitored progress by tracking activity, identifying issues, recommending actions and publishing reports

Senior Business Analyst

Confidential

Responsibilities:

Was part of the Correspondence component of the CPW Replacement Project, which aims at replacing BCBS’s existing medical management system
Reverse engineered existing applications by creating and developing project documentation
Assisted project team in developing and documenting Business Requirements Document (BRD)
Maintained traceability matrix and Change Log for project tracking