SUMMARY:

IT Project and Program Manager with a solid track record of managing and implementing Global IT projects, including large diverse teams and skill sets. Solid experience with PM Methodologies and PMO build - out, along with Project Management Software application integration. Very fluent with Technical integrations, including Mergers and Acquisitions, Application, Data Center Build-out and Relocation, Trading Floor Systems/Applications, as well as Disaster Recovery, BCP, and SOX Compliance, and 3rd Party Vendor. I have worked in many industries and possess excellent planning and communication skills. I also have worked with ITIL, including CMDB and Service Desk, and numerous roles in Change Management.

COMPETENCIES:

Plan Measurement, Risk Management, Decision Making, Problem Solving, Resource Management, Account Management

IT Infrastructure, including Desktop, Network, Server, Storage, Mainframe, Telephony, Telecommunications, Integrations

Contract Management, including Negotiating (RFI/P/X), Vendor Management, Service Level Agreement

IT Operations, including Service Desk, Change Management, Data Center Management, Disaster Recovery

Continuity Planning, End User Training, Governance, Auditing, Compliance, Documentation

TECHNICAL COMPETENCIES:

Team Dynamix v7.2, @Task V3.5 & 4.0, MS Project 2000, 2003, 2007, 2010 - MS Visio 2007, 2010 - Various technical certificates in Network, Storage and System Administration courses across many technical disciplines.

EXPERIENCE:

Confidential, Concord, NH

Sr. Project Manager - Consultant

Responsibilities:

• Sr. Project Manager managing Internal and Client resources for stand-alone projects and ongoing support programs.
• This includes coordinating technical resources on specific tasks or ad hoc requests, leading or participating in bi-weekly status meetings, and updating weekly and bi-weekly status reports.
• From a planning perspective this also includes coordination of hardware/software spending allocations, providing input and direction to future budgets and contracts, as well as participation in IRS, PCI and HIPPA Compliant audits.
• To date I have orchestrated 2 annual DR Tests, along with several large Infrastructure implementations for series Z.
• Liaison with New HEIGHTS team (Deloitte) on all requests and project reporting involving Mainframe Technical Services
• Liaison with DHHS DR team including all IBM contract and pricing determinations, including test coordination at Sterling Forest
• Liaison to DoIT areas requiring Mainframe Services and Support, as well as monthly status reporting

Confidential, Waltham, MA

Technical Project Manager, IS - Consultant

Responsibilities:

• Technical Manager for the Grid Modernization Program responsible for all IS work streams including weekly executive reporting, responsible for the IS operating budget ($50M+), including 20+ resources.
• Responsible for RFI/P execution between Procurement and IS related areas within the Program including vendor mitigation
• Responsible for Legacy application and interface integration work with IBM and Wipro
• Responsible for INOC and ESB Requirements definition for Grid Modernization

Confidential, Framingham, MA

Project Management Partner

Responsibilities:

• Project Management Standards and Reporting role, responsible for working with the Project Management Community and other stakeholders in development and implementation of standards and governance, mentoring, coaching, audits and education.
• Inserted into high level projects requiring correction when needed.
• Responsible for updating SDP from Release 2.0 to Release 3.0, providing 30+ training sessions for US, CA & UK users.
• Responsible for 25+ PM’s on a monthly recurring basis, for mentoring as well as governance where needed.
• Responsible for Program development continuation, working with the Program Standards Team.
• Responsible for Post Project Reviews and Lessons Learned, including facilitation, metrics and reporting.

Confidential, Portsmouth, NH

IT Project Manager

Responsibilities:

• IT Project Manager for Confidential, coordinating the day to day activities (Project Management & Support), for SharePoint and DMS.
• Responsible for managing all activities within the DMS integrations with Claims Center and Underwriting, using Agile Sprint methodology, including all aspects of Release Management (deployments, testing, sign-off, etc.)
• Responsible for managing all activities within the SharePoint infrastructure monthly Release & Maintenance deployments, including environment deployments, testing and sign-off, as well as Production Support.

Confidential, Hopkinton, MA

IT Project Manager, Consultant

Responsibilities:

• Responsible for overall Project Management direction for the Hopkinton location, including all PM phase components as well as post-live support and vendor management. This includes the CST and CE divisions, including remote locations associated.
• Responsible for Resource management within the project, as well as working with internal Confidential on other resources identified to assist the project team where needed.
• Responsible for internal and external project communications, including weekly management updates, as well as all sub team meetings and communications, and all applicable documentation.

Confidential, Boston, MA

IT Program/Project Manager

Responsibilities:

• Responsible for the creation of the ITS PMO to facilitate all requests requiring IT Services within Confidential .
• This included overseeing 50+ active projects, as well as facilitating new project requests and prioritization by committee.
• Responsible for the IT Disaster Recovery program within Suffolk, including approval from Provost to proceed with all Tier 1.
• Responsible for the Email migration from Mirapoint to Exchange 2010, for over 3,000 faculty and staff, and over 10,000 students

Confidential, Westborough, MA

IT Project Manager, Consultant

Responsibilities:

• Responsible for overall Project Management direction for several Confidential International locations.
• Responsible for Resource management within the project, including hiring additional outside staff as needed, as well as working with internal Confidential on other resources identified to assist the project team where needed.
• Responsible for internal and external project communications, including weekly management updates, as well as all sub team meetings and communications.

Confidential, Burlington, MA

Sr. IT Project Manager

Responsibilities:

• Served as Technical PM for four company acquisitions, leading IT efforts in Europe and US locations, integrating Users, Systems, and Websites, onto Confidential environments and platforms. These efforts achieved quick assimilation into the company and maximized internal efficiencies.
• Proficient with resource resolution, budgeting and cost constraint, and Operational delivery and compliance.
• Co-Managed the Data Center build-out effort in Somerville, MA involving 5,000 sq. feet of initial build-out, providing infrastructure capacity relief, along with a reusable footprint for future infrastructure and acquisition needs.
• Coordinated the migration from Sales Force Dot Com to Oracle CRM On Demand for over 500 global Sales and Marketing users, providing annual cost savings and strategic alignment within corporate divisions, along with internal reusable data.

Confidential, Quincy, MA

Account Manager, IS Project Manager

Responsibilities:

• Implemented and maintained the @Task Project Management Office for IS, providing standards and procedures as necessary within the IS organization, including reusable templates and guidelines.
• Managed Intranet cleanup and migration project of all non-production environments from Arbella's production website, and making sure that all environments left in place followed the Corporate Change Management process, modifying policy where needed.
• Facilitated several branch closings and modifications, ensuring all IT components were delivered on time and within budget, and that business objectives and expectations were met, while adhering to compliance and corporate standards. Also managed several Call Routing modifications in conjunction with the Avaya VoIP project implementations required for these efforts.
• Organized dozens of company and IT initiatives, planning and brokering IT resource assignments, and monitoring progress against departmental project plans to ensure resource and budget capacities were in line with stated goals and timelines.
• Project managed Data Center and Disaster Recovery efforts for IS department, providing administrative control over the multitude of work assumed by the technical and operational groups, while complying with internal and external standards and regulations.

Confidential, Portsmouth, NH

CDM Project Manager, Consultant

Responsibilities:

• Responsible for meeting and resource management, as well as communication and status to Sr. Executives.
• Constructed detailed Project Plans from Business Requirements delivered, including gap analyses.
• Delivered all Vendor Analysis, Use Case Scenarios, and System Context Diagrams for business review and acceptance.
• Coordinated all project related activities within IT, and met with Sr. Management throughout various Stage gates for approval.

Confidential, Braintree, MA

Senior Project Manager

Responsibilities:

• Project Managed platform migration from BDS to AFS system, which provided M&I with stability and growth capacities, along with new features and enhancements for over 30 external clients.
• Facilitated PBX upgrade (Seimens Saturn to Nortel PBX w/Meridian Call Pilot VM), improving reliability and accountability both internally and externally, along with new improvements and functionality.
• Coordinated Internal Network Upgrade (Cisco Catalyst 6509 CORE and 3550 Floor switches), providing stability and flexibility for M&I infrastructure, along with external delivery and capacities.
• Designed East Coast Change Management module, conforming to corporate policy while providing site flexibility and control.

Confidential, Merrimack, NH

Fixed Income Senior Systems Analyst, Market Data Manager

Responsibilities:

• Managed the divisions Y2K compliance for all Market Data applications, for over 45 systems and vendors.
• Held responsibility for Market Data services within the Fixed Income Trading Division, for over 45 vendor applications and 125 Trading positions.
• Delivered many system upgrades over 5 years providing seamless integration with zero down time to the end user community.

Confidential, Boston, MA and Merrimack, NH

Branch Analyst, Sr. Technical Specialist

Responsibilities:

• Designed the new LAN room specification model for all future Investor Centers, providing a flexible footprint for all Confidential technologies, while adhering to corporate guidelines and maintaining fiscal responsibility.
• Implemented the nightly backup process for all ICs critical server data, providing secure data retention and compliance at all Confidential ’s.
• Managed the deployment of new desktop hardware to all 81 Investor Centers (over 1000 users), to integrate corporate applications onto a standard platform for end user continuity and stability, and providing maintenance compliance.

Confidential, Boston, MA

Senior Communications Analyst

Responsibilities:

• Coordinated and implemented all data technology requirements for two New Investor Centers, 12 Investor Center Relocations, and over 20 Investor Center Remodels and upgrades, maintaining corporate IC objectives and budget control, along with IT standards and compliance.
• Facilitated on-site system implementation for all Confidential

Confidential, Boston MA

Capital Markets, Client Services Manager

Responsibilities:

• Created and managed the FCM support Help Desk, providing end user support stabilization and access controls.
• Managed and delivered the technology requirements for the new Chicago branch office, providing remote access and integration for FCM systems and applications.

Confidential, Boston, MA

Manager, Treasury Systems Technical Division

Responsibilities:

• Responsible for all Treasury systems hardware (LAN/WAN, Voice, Market Data, Telex), and third party vendor systems.
• Managed a team of 10 technical professionals responsible for all aspects of support, implementation, and planning.
• Held responsibility for all disaster recovery, contingency, and triage requirements for Treasury Systems.
• Handled all vendor billing and maintenance agreements in support of trading desks.