SUMMARY

• 20 years’ experience as a developer, development team manager, test team manager, Application Development Manager, Project/Program Manager, Account/Portfolio Manager.

TECHNICAL SKILLS

• Project/Program Management
• Cross - functional teams management
• Requirements Gathering
• Budget/Resource forecasting
• Process Improvements
• Budget & Resource Allocation
• Change Management
• Compliance Adherence
• Project & Delivery Methodologies
• Technical Team Management
• Stakeholder managements
• Negotiation
• Team Leadership/ Management
• Customer Satisfaction Survey
• Business Team Management
• System Enhancements/ Deployment
• Business Analysis
• Project Planning
• Operations management
• Release Management

PROFESSIONAL EXPERIENCE

Technical Project Manager IV

Confidential, Seattle, WA

Responsibilities:-

• Transitioned multiple teams to agile methodologies
• Managed, prioritized project schedules and created roadmaps for PaaS teams for Enrollment services, Eligibility services and Marketing Campaign.
• Vendor assessment and selection for outsourcing a service to halp FTE resources focus on more critical projects
• Facilitate Business requirements process
• Manage Project budget and Schedule.
• Prioritize defects and production outages
• Status reporting of budget burn, progress of work, issues and Risk.
• Identify how employees and leaders roll-out SuccessFactor across organization for performance, development and merits
• Prioritize resources for teh project
• Plan for change management and related trainings
• Highlight anticipated risks/resistance and offer talking point for C-level leadership in HR organization
• Communicate changes verbally and formally to teh sponsors and stakeholder
• Plan and track resources and budget
• Manage cross-functional team co-ordination

Confidential

Business Requirement Manager

Key Responsibilities:

• Business Requirement Management across multiple business and consulting groups
• Developed and document project Charter
• Engaged wif technical team to deliver based on teh business requirement
• Planned and Facilitated Stakeholder interviews
• Determine teh Global policy for unifying teh labor policy
• Identified teh execution model for teh project
• Coordinated and co-authored teh Business Requirement document
• Granulized teh Business Requirement to User Stories
• Align UX experience wif teh prioritized user story, business needs and wifin technical limitation
• Produced final requirements documentation wifin agile methodology format
• Managed ongoing ownership, maintenance and tracking of all requirements
• Provide status updates to key stakeholders
• Facilitate and managed testing team in creation of test scenarios based on teh user stories
• Tools used - VS Team foundation, Confidential Project Plan 2010, Confidential office.
• Planning and determining teh scope of teh work required
• Coordinated wif teh project team, workgroup, user group and technical team to determine teh effort and resource planning for 2014
• Partnered wif Client to oversee NASCO and BCBSMN ICD10 effort
• Identified training needs for teh Customer user groups
• Managed teh allocated budget for teh current project.
• Created and maintained integrated project plan
• Identified, assessed, tracked and mitigated issues and risks at multiple levels

Confidential

Key Responsibilities:

• Planned, directed, coordinated, and reported project management activities in accordance wif teh Project Management Office policies and standards.
• Responsible for project outcomes through effective project planning, task definition, scope management, resource allocation and negotiation, risk mitigation, cost management, and stakeholder communication.
• Assembled project team, assign individual responsibilities, identify appropriate project resources and provide guidance and direction to project team members.
• Managed teh overall project plan(s); prepares and presents project plans and status reports to organizational leadership, project teams, and client/customer groups.
• Contributed to teh development of, and ensure adherence to, company adopted project management methods.
• Define, collect, and analyze metrics to ensure projects are on target.
• Proactively recommend courses of action to maintain cost effectiveness
• Planned and managed multiple projects
• Partners wif project sponsor to define project objectives, scope, schedule, and budget.
• Establishes project charter and plan
• Provide expertise on resource management and allocation, risk mitigation, communications, project plans, project deliverables, actions/issue resolution, scheduling, and executive presentations.
• Responsible for resource allocation, deliverable review, procedures, documentation standards, vendor Management, issues/actions/risks resolution and mitigation, executive status reports and presentations for teh successful move of all production data and equipment as well as test, development and infrastructure technology

Lead Consultant

Confidential, Rosemont, I

Key Responsibilities:

• Worked on teh Health Insurance billing system application for Regence BlueShield, WA. Teh Application handled was Federal Employee Program (FEP) Claim Processing.
• Supported production systems and new development work
• Consolidated resources and aligned goals of three engineering teams
• Established predictable schedule for maintenance release
• Managed Resource allocation across projects, production support and on call support.
• Document teh interim solution for quick fixes
• Determine teh root cause and identify long term solution
• Supported Business and Programmer Analysts in situation evaluation and action plan development
• Maintain quarterly dashboard for reporting
• Mentoring onsite and offshore resources
• Managed teh creation of Business requirement, Functional specification, Technical specification, Implementation plan, Testing documents
• Defined metrics for monitoring product launch and tracking ongoing performance dat enabled early/immediate detection of issue
• Created change management process for teh projects managed