PROFESSIONAL SUMMARY

I am a result-driven Informaticist, Analyst and Project Management professional with notable success in project and portfolio management, corporate, government and civilian healthcare. Maintains focus on achieving outcomes while formulating and implementing processes and procedures to drive improvement and analysis. Superior record of delivering projects on-time, has a team based management style and excellent interpersonal/communication skills and is a self-starter and multi tasking individual.

AREAS OF EXPERTISE

TECHNICAL SKILLS

• Tools: MS Office Suites applications and knowledge of Vista: Microsoft Excel, PowerPoint, Visio, Outlook, Internet 2002, 2004, 2007 Microsoft Word, Access relational databases and basic SQL report writing MS Project, MS Web Access, Project Server Project related Tools 2002, 2003 ProSight Application, SharePoint, PPM Project Management Tool ,
• Applications: AllScript, Cerner, Siemens, Clinical Analytics, The Advisory Board - Crimson, Quantros, Risk monitor Pro reporting writing tool , Portfolio, Project Management PPM Risk and Safety Management Alert System RASMAS JMEWS, TMDS, JPTA, AHLTA-T, AHLTA, Essentris, CHCS, HAIMS, SAP, Peoplesoft, Time/Tracking/Reporting System, EDI Monitoring, GE Medical Systems Cardiology HP Equipment and most all medical device vendors.
• Networking: VPN, SFTP, FTP, HL7 Feeds, HIPAA, XML, DoD Military Health Systems, DoD Personnel Management System, Internet, Secure Internet sites in classified setting
• Platforms: Windows 2006, 2007 XP, Vista, Dell, IBM

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

• Consulting on current eClinical Quality Measures and adjust to new standards for 2015/2016 measurements for electronic transferring requirements for Meaningful Use and CMS standards.
• Hired to consult on physician quality measures for Physician Quality Reporting System. Review Claims, Registry, Electronic quality measures in order to facilitate Meaningful Use Standards and requirements for Center for Medicare Medicaid CMS .
• Lead a team of approximately 15 people to manage the workflow project efforts for over 200 measures and final published workflows for CMS.

Confidential

Portfolio and Demand Management Analyst PMO/PfM

• Recruited to assist in implementing an overall enterprise Master Schedule effort for all clinical system implementation.
• Recruited to analyze and review the enterprise wide portfolio management structure for Dignity Healthcare System.
• Conduct and create weekly reviews for Connectivity, Technology and Infrastructure, and Administration portfolio.
• Measure and analyze the health scores of each of the portfolios
• Analyze the major milestones, schedules, work-plans and dates in order to mitigate and establish accurate reflections on the health scores of the portfolios.
• Create priority performance, action items matrix within the portfolios for Director's review and to assist in mitigating risks in each portfolios.
• Knowledge of Dignity's enterprise structure and knowledge and user of PPM
• Create action reviews and reports on a weekly basis
• Communicate to Program Manager Services area regarding action items needing addressed on a weekly basis
• Recruited to work on an overall enterprise master scheduling project helping to design, build processes, maintain, and assist in operating a master schedule for all of IT projects.

Confidential

Quality, Clinical IT Informaticist Project Management Lead

• Recruited to manage the information technology projects and people for Performance and Quality Area of the organization. Working to establish project workflows for AllScript Clinical Analytics, Crimson, Quantros, AllScripts and Medication Reconciliation application.
• Full cycle project management lead from initiating, kick off, go live, executing, lesson learned and control and monitoring clinical applications.
• Quality IT liaison to define business and requirements analyses to define the scope, specifications, timeline, risks, stakeholders, and team to develop project charters for multiple quality performance projects.
• Mapping workflows to assist in measuring performance and modify workflows and internal policy to meet standards.
• Knowledge of Core Measurements and Meaningful Use leading Quality IT projects to adjust systems to meet the requirements and regulations of CMS.
• Control and monitor the trending data information related to core measurements and presenting the information to upper management and Leadership.
• Interviewing and documenting the factual information of processes and re-designing systems and processes to adapt to the 21st Century Healthcare standards.
• Provide and guide projects and provide feedback on the status of projects to upper management. Provide leadership of the applications using a horizontal approach with Nursing Informatics, Education, Information Technology, Executive Board Members and other interdisciplinary teams' involvement.

Accomplishments:

• Work closely with Vendors related to the projects.
• Strong understanding of enterprise integration in healthcare, matrix structure
• Strong understanding in Clinical Analytics, Meaningful Use, Core Measurements
• Knowledge of Allscript EHR Application
• Quality Project Lead on Crimson applications in initiating the scope of the project, develop the project charter, manage the team through planning and execution phase, lesson learned meetings and control and monitor the application.
• Quality Project Lead on Medication Reconciliation and implementation process for the entire hospital
• Quality Project Lead on Clinical Analytics using Allscript application by creating the project charter, teams, stakeholders and created the initiating phase.
• Quality Project Lead for Clinical Analytics to integrate core measurements requirements for electronically abstraction
• Built teams related to trending analysis that consist with Abstractors, clinical documentation team, billing and coding personnel, and all interdisciplinary teams related to the projects or issues.
• Created a 2 year project plan for implementing Clinical Analytics
• Created a 1 year project plan for Medication Reconciliation. Project completed in 8 months.
• SME regarding Physician Performance regarding costs of care and performance of care to patients.
• SME regarding utilization and performance regarding the charges and costs on quality of care.
• Serve on Steering Committees: Medication Reconciliation, Clinical Informaticist Committee, Clinical Analytics, Meaningful Use Steering Committee, HIMS Committees, and Physician Documentation Steering Committee.

Confidential

Informatics/Workflow and Requirement Project Management Lead

• Integrated Clinical Systems/Project Management-Medical Devices and TARA Project Management Office
• Contracted Project Lead to work a 3 year workflow mapping project related to Cardiology, Telehealth, projects leading a team to compile, analyze, assess, and create workflow and requirement processes.
• Built project teams and effective communications related to Cardiology, Telehealth, and PACS integration of images across all the military health systems inside and outside the United States. Lead the workflow projects for Cardiology, Telehealth from the initiation phase, creating Project Charter to providing the necessary requirements executing the projects.
• Developed cross functional diagrams for the As Is and To Be overall recommendations for clinical, medical devices, and EMR integrations.
• Built teams at treatment facilities with Clinical Workflow Analyst, Techs, Nurses, Clerks, Physicians to provide requirements and overall recommendations on the As Is and To Be clinical and integration flows projects.
• Establish and create PowerPoint presentations and present the information to higher level authorities to explain As Is and To Be workflow mapping.
• Clinical team member for the Technology Assessment Requirements Analyses team to visit treatment facilities inside and outside the United States.
• Analyze, assess, clinical workflows, personnel staffing, and equipment usage and needs in order to build overall recommendations for better quality and safety measurements and implementation of systems in the healthcare facilities.
• Establish business process questionnaires and interviewing questions for visits. Interview managers and staff members regarding communication, process flows, equipment and supplies, risk/quality measures pertaining to all clinical operations of the hospital.
• Establish a nursing narrative report related to recommendations and improvements for quality, patient safety and workflow mapping for patient care and embedded into the final report to Commander.
• Test and evaluate the Enterprise Health Imaging and Artifacts Systems for imaging and report flows into appropriate RIS and HIS systems for the military services.
• Research Trauma Telemedicine in civilian setting and create an executive summary to managers. To establish a working knowledge of USAMMA Medical Device to assist in updating unit assembly sets for the Acute Care Team Theater missions.

Accomplishments:

• Visited vendors regarding biomedical equipment needed for the different implementations.
• Succeeded in learning the flow of clinical data and imaging flows from the multiple EMR and repository systems within the overall arching military enterprise systems.
• Strong knowledge in Essentris, AHLTA and AHLTA-T
• Create and briefed 4 times to higher level authorities on Cardiology workflows
• Researched, created Executive Summaries and presented the trauma teleheath information to authorities of the military.
• Visited Baltimore Shock Trauma and the State Police EMS in flight Doctors to discuss trauma telehealth in the civilian setting
• Build the interview questions for managers and nursing staff on communication, process flows, equipment and supplies for the TARA visit related to the clinical component of the hospitals
• Build the communication between MEDCOM Nurse Consultant and Chief of the TARA program on nursing narrative related to equipment and supplies issues
• Created four nursing narratives and made recommendations for improvements related to equipment and supplies and modifications to facilities in order to establish good patient care
• Succeeded in gaining access to TEWLS/SAP, ECAT, DMLISS and RAM and gained an understanding regarding the interaction of logistics
• Researched, assessed and analyzed assembly sets and communicated with consultants regarding upgrading specific assembly sets
• Work closely with Theater personnel on medical devices and following the guidelines of contracting in order to provide the Theater with adequate and the most updated equipment for Theater operations
• Established two OCONUS trips
• Established five workflow mapping for Cardiology Services in Military Treatment Facilities and presented the information to higher level authorities to assist in decision for a standardized process
• Created the resource pool at the all Military Treatment Facilities regarding the Clinical Workflow Analyst and Subject Matter Experts
• Knowledge of HL-7 Feeds
• Expert understanding of Enterprise integration, PMO's, and matrix structure.
• Presented to Consultants on three workflow recommendations to improve Cardiology workflow processes
• Testing and Evaluation of Health Archiving and Imaging Systems and assisted in 56 adjudications resolutions.
• Hand off the execution of Cardiology workflow project to Consultants of the Army to fulfill the implementation and standardization of equipment.
• Designed the 3 year project plan to Army Generals and Consults.
• Worked with GE Vendors on Cardiology products as well as HP Cardiology PACS systems
• Successfully work with Information Management Division regarding implementation of Medical Devices and information into the EMR systems.

Confidential

Clinical Systems Analyst Cerner

• Recruited as a full time permanent employee to collaborate with Holy Cross Hospitals Chief Medical Officer CMO , Chief Operations Officer COO , Physician liaisons, nursing informatics liaisons, CIO team as well as Trinity Health Systems Corporate Executive Team regarding the clinical application implementation upgrades, powerplans and orderset updates or issues.
• Attend daily and weekly meetings with all Holy Cross Hospital Services Teams.
• Work and analyze application request on modification and or enhancements to the clinical application and report the status of outstanding issues in monthly meetings to CMO, COO. Provide direct communication via teleconferences with Corporate Executive Team regarding new or modified clinical application tickets for powerplans and ordersets.
• Responsible for updating changes to powerplans and ordersets for the clinical application.
• Provide on-site tests and validations of upgrades and enhancements to the clinical application system and provide feedback to the CIO team.
• Testing of approved scripts for powerplans and ordersets in the non-productive environment.
• Test and assess all new and modified ordersets and powerplans with the nursing informatics team before updating into the production environment.
• Update the production system with new and modified powerplans and ordersets.
• Test and monitor clinical application system on unscheduled and scheduled downtimes.
• Work directly with Nursing Informatics on downtime situation.
• Responsible for Tier 2 HEAT Help Desk Ticket related to the clinical application, solving the issue and closing out the ticket in the HEAT system.
• Train the trainer responsibilities to the hospital liaison on Business Object report writing tool. Communicate and integrate plans on upgrades, downtimes notification on systems changes.
• Work with all levels of the executive team to manage clinical application during downtime of the system.
• Provide, compile, and create reports for Corporate in accordance with the tracking incidents of the clinical application system.
• Present for downtime and enhancements and assist in testing and validation of the clinical application as a team approach with nursing informatics.

Confidential

Clinical Information Specialist Cerner

Patient Safety, Quality and Risk Management - Clinical Information Specialist

• Recruited to collaborate with Patient Safety Officer, Associate Patient Safety Office, Risk Management and Quality Management teams to establish and identify necessary practices and policy changes based on clinical and administrative data and current research findings.
• Maintain, compile, build reports and analyze the Safety Reporting System throughout the healthcare system to insure that all serious and adverse events are reported accurately and timely to State Officials.
• Educate staffing members on reporting incidents and categorize appropriately for the effectiveness of accurate information reported to State Officials.
• Provide oversight of the electronic product recall system, RASMAS, and decrease the deficient of Product Recall Alert Files.

Accomplishments:

• Member of the Champion Team that educates the healthcare management team on the Just Cultural Model
• Knowledge in Cerner
• Member of the Medication and Safety Committee Teams that meet and collaborate on events within the hospital. These collaboration meetings amend and or create policy changes that mitigate the effects of safety and clinical outcomes and uphold to regulatory compliance
• Decreased the Alert Recall files from 350 outstanding file to 150 in a two month time frame and continue to decrease
• Actively testing the design of the Safety Reporting System's interface to the Pennsylvania Patient Safety Authority Reporting System in order to eliminate manual reporting to the state system.
• Participated in 2 Root Cause Analysis meetings
• Daily review of the Cerner clinical application on adverse events that occurred in the hospital.

Confidential

Assist Program Manager

• Department of Defense DoD - Army Medical Research and Material Commands, Ft. Detrick Maryland
• Program: Joint Trauma Analysis and Prevention of Injury in Combat JTAPIC
• Based at Ft. Detrick, Maryland - Secret Clearance Required
• Contracted to design, initiate, plan, execute, monitor and control the medical data integration with intelligent information project for all military services.
• Managed the requirements, processes and business associate agreements.
• Manage a team of 12 members in different to facilitate the project and monitor once implemented. project design and formulate a new position to integrate large volumes of medical data into a common database on combat injuries.
• Build processes and procedures around the implementation.
• Perform the researching, compiling, integration, analyses on the medical data for Colonel to present in briefings to staff members at the Pentagon, Generals and Protective Equipment Designers.

Accomplishments:

• Compiled, integrated and managed over 3,000 records of medical injury related information.
• Knowledge of JEMS, AHLTA, JTPA, AHLTA-T applications
• Driven results that based decisions on four modifications to the Personal Protective Equipment and a 2 Billion modification design to a military vehicle.
• Successfully gained access of the Military Health Systems by establishing the processes and procedures and briefing to Health Affairs in Washington D.C.
• Established the role of the Advisor to the DoD Health Affairs, Washington D.C. Naval Health and Research Center, San Diego, CA and Institute Surgical Research Center, San Antonio, TX for the JTAPIC Program medication information.
• Managed the policy and procedures and assigned the role of Subject Matter Expert for the workflow of the medical information from National Grounds Intelligence Center to Naval Health Research Center, San Diego, to JTAPIC Office and back to National Grounds Intelligence to implement the information into a common database and formulate the trends and analysis.
• Managed the implementation of the workflow processes using excel for de-identifying the medical information to the National Grounds Intelligence Center and upholding to the integrity of the Data Use Agreements, signed on April 2008, with Health Affairs, Colonel and myself.
• Integrated, managed, and analysis processes through the developing of excel and statistical reports with Epidemiologists.
• Successfully completed 5 analyses to assist in Colonel's presentations to the Pentagon, Generals and across the military service, along with Project Managers on equipment modification.
• Travel and attend 5 briefings at: National Grounds Intelligence Center, Naval Health Research Center in San Diego, and Institute of Surgical Research in San Antonio along with Medical Examiner's Office, Rockville, MD, Epidemiologists, and Vehicle Analysts to analyze the medical integrated data.
• Assisted in designing data elements for the importing and exporting of the intelligence and medical information into the common database.
• Managed and educated the Project Office staff regarding the HIPAA law regulations and securities, along with educating on exempt research and processes.

Confidential

Information Technology - Project Office Administrator FTE

• Manage the Time/Tracking/Reporting System access database for Project Managers. To build, statistical metric data from SAP and export into excel to create monthly, quarterly and annual budgetary reports and present to Directors and CIO.
• Effectively assist Project Managers to assist in updating project plans in MS Project 2002.
• Administer and manage ProSight application by tracking the life cycle of all projects and monitoring budget information.
• Provide group and one-on-one training sessions on the Time/Tracking/Reporting System for 250 IT employees and managers and design the procedures and training manuals for all users.

Accomplishments:

• Strong understanding of portfolio management in a Corporate environment
• Strong understanding of a matrix structure
• Strong knowledge in SAP
• Managed, trained and implemented the processes for entering time effectively to accurately reflect the budgetary information in the SAP system.
• Established and created the weekly, monthly, quarterly reports for the Directors and CIO to reflect the allocation of resources.
• Manage of systems and report writing provided information that reduced the reduction of contract positions and monies saved were allocated to new capital and expense projects.
• Established the training manual for IT employees and held monthly session for new users.