SUMMARY

• Results oriented software Scrum Master and Program Manager with 20 years overall experience and 4 years as Scrum Master and 14 years of project management and business analysis experience in the US; managed teams of sizes from 5 to 100+.
• Successfully managed software development, operations and support.
• Extensive experience in SDLC, scoping, resourcing, monitoring and risk management of large complex multi - shore cross-functional projects in matrix corporate organizations.
• Extensive experience in preparing and presenting program and project status to C-level executive.
• Technologies - Web, Big Data, BI, OBIEE, Java/J2EE, Agile PLM and Oracle EBS.
• Methodologies - Waterfall and Agile Methodologies (SCRUM).
• Industry verticals: High-Tech, Finance, HR and Manufacturing process areas.
• Excellent interpersonal and presentation skills, ability to build stakeholder confidence and high performing teams.
• Delivered projects on-time and within budget every time.

TECHNICAL SKILLS

Project Management: Waterfall, Agile SCRUM

Technologies: Web, Big Data, BI, OBIEE, Java/J2EE, Agile PLM and Oracle EBS.

Tools: and languages: Project Director, Jira, Rally, Remedy, MS Office, MS Projects, MS Visio, TOAD, Basic Java, Python and SQL, R (dplyr, ggplot2, knitr, lubridate, and base R libraries) and Python Pandas

Certifications: PMP, ScrumMaster, Six Sigma

Industries: High Tech, Manufacturing, Finance

Process areas: Supply Chain, Manufacturing, Product Life Cycle Management (PLM), Procurement, Sales, Human Resources (HR)

PROFESSIONAL EXPERIENCE

Confidential, Fremont, CA

Program Manager / Scrum Master

Environment: Javascript, Oracle, AWS, Jira, Remote teams

Responsibilities:

• Scrum Master for a team of offshore developers and onsite architects and Product Managers.
• Facilitate daily Sprint standups, Sprint planning, Sprint Reviews, Retrospectives, Product Backlog grooming, User story estimation and reporting burn down charts, velocity
• Coordinate the development of the product and releases, create product roadmap.
• Develop customer base for the product by developing relationships with IT software companies and recruitment companies.
• Business development for the Advanced Analytics practice.

Confidential, San Jose, CA

Engagement / Program Manager

Responsibilities:

• Scrum Master for the Scrum team of 7 resources
• Conducted Sprint Planning meetings for the Sprint to decide the scope and estimates for the Sprint.
• Helped Product Owner groom the Product Backlog and prioritize the user stories.
• Conducted Sprint planning and user story estimations, daily Sprint stand up meetings, status reports of velocity and burn down, coordinated the Sprint Review meetings at the end of the Sprint and halped demonstrate the Sprint outputs to the stakeholders.
• Conducted the Sprint Retrospect meetings to understand the things that went wrong and right during the Sprint.
• Protected project team from external distractions and dependencies and halped them focus on project deliverables.
• Educated stakeholders and team members about Scrum using formal as well as informal meetings and presentations.
• Tracked and monitored burn down charts, task break down and velocity.
• Identified project risks and developed mitigation plans.
• Scrum Master for dual shore team Scrum team of 5 resources
• Assisted business users refine the Product Backlog and choose the high priority user stories.
• Conducted Sprint Planning meetings to pick the user stories for the next Sprint, facilitated task break down and effort estimations of user stories for the Sprint.
• Facilitated daily Sprint stand up meetings, Sprint Review meetings at the end of the Sprint and halped demonstrate the Sprint outputs to the stakeholders.
• Facilitated the Sprint Retrospect meetings at the end of each Sprint.
• Shielded the Sprint team from impediments and halped them work without interruptions.
• Mentored stakeholders and team members on Scrum fundamentals.
• Created burn down charts and velocity charts for each Sprint.
• Identified project risks and developed mitigation plans.

Confidential

Scrum Master and Agile Coach

Responsibilities:

• Scrum Master and Agile Coach for the 6 person team.
• Conducted training and mentoring sessions for the teams to setup the Scrum teams and the process of converting the project to Agile.
• Setup the first Product Backlog for the migrations user stories and halped the IT department create new user stories, introduced user story estimations.
• Setup the cadence for Scrum meetings like Sprint Planning, Daily Stand up, Sprint Review and Sprint Retrospect.
• Created Sprint reports like Velocity and Burn Down charts.
• Played the mentor role for this project as well as other similar projects in the SWSC area and halped other team setup and drive Scrum projects.

Confidential

Scrum Master and Agile Coach

Responsibilities:

• Managed a dual shore team of 12 resources.
• Maintained and groomed the list of requirements needed by business.
• Planned and scheduled the development of the requirements based on priority and urgency.
• Provided technical guidance to development team.
• Did resourcing based on work load and deadlines as required by business.
• Did scope planning, risk identification and mitigation planning, budget planning and work load planning based on the prioritized requirements.
• Monitored project status daily and corrected the progress and process as needed.
• Presented weekly and monthly reports to business and stakeholders on the work status and project status.
• Coordinated with cross functional team to resolve inter-functional issues impacting the project.
• Helped sponsors do budget forecasting for future quarters and years by estimating the future work to be done and calculating the cost.
• SOW creation and budget monitoring.

Confidential

Program Manager

Responsibilities:

• Managed dual shore team size of 22 consultants.
• Developed project concept, scope, plans and schedule for the project and presented it to the stakeholders and sponsors for approvals and project budgeting and funding.
• Helped the sponsors do budgeting and cost allocations for entire project duration quarter by quarter.
• Developed the risk register and mitigation plans and implemented timely solutions for risks throughout the project cycle.
• Developed resourcing plans, created skills requirements, interviewed candidates and hired resources both at offshore as well as in the US, based on project phase and requirements.
• Created work break down structure for the project, created the schedule and dependencies and allocated tasks to individual team members.
• Guided and mentored the technical teams to find technical solutions to issues and roadblocks.
• Monitored project progress and presented project status to stakeholders and C-level executives on a weekly, monthly and quarterly basis, taking corrective action as needed.
• Liaison between various cross functional teams which interact with the project and make sure that all teams are working together towards the project goal.
• Escalated issues to relevant managers as needed and collaborated with them to find solutions.
• Managed changes in scope and schedules by implementing Change Management procedures and re-estimating the costs, delivery schedules and resourcing needs.
• Released project on time and on budget.
• Planned post production support and conducted transition to support teams.
• Conducted post project assessment of things that went right and wrong and presented to stakeholders and other project managers.

Confidential

Program Manager

Responsibilities:

• Developed a roadmap for all Confidential tools and estimates for all long term fixes and new feature additions.
• Setup a dual shore team of 10 people for developing these features which consisted of people of various skills.
• Technical and business process guidance for the development team.
• Presented the project plan for the enhancement pipeline to senior managers and Directors in Confidential for funding approvals.
• SOW creation and budget monitoring.
• Scheduled each feature in the project plan based in resource capacity and priority.
• Coordinated with cross functional team to resolve inter-functional issues impacting the project.
• Monitored project status daily and corrected the progress and process as needed.
• Presented weekly and monthly reports to business and stakeholders on the work status and project status.

Confidential

Program Manager

Responsibilities:

• Setup a dual shore team of 15 people for developing these tools over a period of 2 years.
• Presented the project schedule for the development senior managers and Directors in Confidential for scope approval, concept approval and funding forecasts and approvals.
• Scheduled development of the tools based on criticality and priority.
• Monitored project status daily and presented it to C-level executives on a monthly basis.
• Coordinated with cross functional team to resolve inter-functional issues impacting the project.
• Presented weekly and monthly reports to business and stakeholders on the work status and project status.