Delivery Manager & Project Manager Resume Plano, TX - Hire IT People

SUMMARY

Multifaceted technical career wif a 15 - year track record of innovation and success. US Citizen.Technical project manager wif a solid history of delivering advanced application software projects across web and mobile platforms. Analytical strategist skilled in successfully implementing new systems that enhance organizational initiatives and boost performance.
Collaborative communicator focused on building functional synergies and solving technical challenges.
Proven ability to build and lead high-performing teams across multiple locations on complex telecom projects. Adept Confidential directing simultaneous projects wif strong program and project management capabilities.

CORE COMPETENCIES:

Program Management
Client Relationship Management
Agile & Waterfall Methodologies
Risk Management
Full Life Cycle Project Management
Strategic Planning
Vendor Management
Application Development
Quality Assurance & Testing
Team Development & Leadership

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Delivery Manager & Project Manager

Responsibilities:

Align business sponsors, designers, developers, content creators, testers, and project deployment teams across multiple locations to provide teh on-time and on-budget delivery of application software projects that support millions of users.
Oversee teh performance of teams wif 40+ associates and overall service delivery on multi-million-dollar projects. Steer teh negotiation of resource allocation in a matrix management environment to ensure seamless functioning.
Analyze data and key performance indicators to identify and resolve project challenges, risks and potential defects.
Provide in-depth support of functionality deployment, pilot processes and post-deployment production activities.
Reduced turnaround by 10% by using strategic scheduling of domestic team members and associates in India.
Improved teh resolution of defects wifin SLAs from 75% to 95% by creating a Root Cause Analysis Team that efficiently assessed quality assurance, end to end and user acceptance testing (UAT) defects.
Use PoC’s to suggest process improvements and savings to client. Notable PoC’s are Machine Learning Capabilities to predict order pattern and Data Analytics Capabilities using Tableau.
Confidential &T Online Account Management Engagement, April 2010 to Present: Contributed to teh advancement of Confidential &T’s web-based application that provides users wif access to their wireless, UVerse® or wireline accounts through teh web and iOS, Android and Windows mobile applications.
British Telecom Work Manager, October 2006 to March 2010: Supported teh daily functioning of over 2,000 field engineers correcting fault repairs of telephone and broadband lines by managing teh server/client application that assisted engineers wif project scheduling and tracking in addition to transferring technical information.

Confidential

Systems Analyst & Team Lead

Responsibilities:

Managed teh on-time delivery of module requirements wif an emphasis on accuracy and quality assurance.
Established project objectives and delivery standards by aligning other module leads during code integration and requirement collection processes.
Guided user acceptance testing programs, support integration processes and system implementation activities.
Integrated Application Software Package: Partnered wif teh government of Uttar Pradesh in India to implement automated systems throughout multiple departments wifin teh Government Housing Development Authority.

Confidential

Team Leader

Responsibilities:

Orchestrated teh programming, design, coding, unit testing and implementation of new systems for a variety of advanced technical projects.
Delivered vulnerability and audit tracking systems to boost teh security capabilities of Shinsei Bank in Tokyo.
Developed a map-based visual data analysis tool wif a focus on creating teh product framework and building teh core GIS engine through teh use of Microsoft C++, Visual Basic and Microsoft Access.
Built an application to assist Pipavav Railways wif teh monitoring of freight movement between port stations.

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Delivery Manager & Project Manager Resume

Plano, TX

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