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Branch Manager Resume

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Rock Hill, SC

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SUMMARY

  • An open - minded individual wif a flexible approach to work, which enables accommodation of change. Able to work well wif a group or on own initiative.
  • Willing to take any responsibilities and assignments regardless of the challenge. A self-reliant individual wif the ability to pick up new ideas and concepts quickly.
  • Enjoys learning new skills and methods of working.
  • Takes pride in producing excellent work and can accept constructive criticism. Organized and can work under pressure in a busy environment.

PROFESSIONAL EXPERIENCE

Confidential, Rock Hill SC

Branch Manager

Responsibilities:

  • Managed and supervised Employers
  • Obtained and reviewed customer income and work history to qualify for the loan
  • Reviewed clients accounts for Right to Redeem/Right to Cure
  • Approved clients for title loans based on their income and work history

Confidential

Loan Specialist (collections)

Responsibilities:

  • Provided our customers wif financial solutions
  • Received incoming and outbound call from clients
  • Obtained and reviewed customer income and work history to qualify for the loan
  • Approved clients for title loans based on their income and work history

Confidential, Charlotte NC

Customer Service

Responsibilities:

  • Placed outbound calls and accepting inbound calls to consumers and/or businesses
  • Negotiated wif consumers to achieve repayment of debt
  • Counseled consumers and assisting them in determining the best payment options to meet their financial obligations
  • Responsible for collecting and managing account receivables for our blue-chip, Fortune 500 clients

Confidential Charlotte NC

Workout Specialist

Responsibilities:

  • Calculated borrowers income, verified employment, evaluate assets, and credit to determine retention option
  • Received inbound calls from borrowers and placed outbound calls to borrowers
  • Researched and resolved account questions based on customer’s complaint and investor guidelines
  • Submitted completed files to Quality Control for final review and underwriting

Confidential, Fort Mill SC

Customer Services Specialist

Responsibilities:

  • Searched and fax medical records to patients and doctors office.
  • Index/data entry of medical records
  • Contacted customers to verify scheduled appointments

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