Sr. Technical Project manager / Integration Lead Resume

SUMMARY

Specialized in: Healthcare IT, Healthcare Governance, and Building High - Performance Teams
Information Technology professional wif 10+ years of experience in technology leadership, training, customer service, technical project management, product management, and re-engineering business processes. A proven record of success in system integrations, data migration, and streamlining workflows. Excellent trainer who excels at collaborating in a matrixed, cross-functional environment.
System Analysis | Performance Management | Training | Cross-functional Team Leader | Clinical Integration
Healthcare Policies | Certified Scrum Master | Agile & Waterfall Methodologies | Process Improvement

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Project manager / Integration Lead

Responsibilities:

Managed vendor ecosystem, focusing on business optimization and process improvements
Lead analyst in teh gathering requirements and implementation of all projects that involve integrating 3rd party solutions such as Electronic Health Records, Telehealth & other digital health solutions
Lead project manager for product development efforts as well
Lead project manager in teh delivery of Confidential solutions to all clients

Confidential

Director of Integration & Implementation

Responsibilities:

Grew teh team from 3 on-shore Project Managers to 10 PMs, 5 developers, and 2 QA personnel and a second team in India of ~50 project managers & coordinators.
Grew new contract work by 100% up to ~$6M in annual revenues.
Implemented process improvements that reduced implementation time by 375% from ~8 months to ~12 weeks.
Used Lean processes as Product Manager for a data migration utility to exchange healthcare data across different platforms.
Served as Product Manager for an enterprise-level patient advocacy software, leading a team of developers and business analyst from requirements gathering and user interviews to go-to market strategy.
Provided leadership to teh Project Management Office (PMO) working primarily on interoperability projects wif Health Information Exchanges (HIE), Population Health Management, hospitals, laboratories and diagnostic imaging centers.
Managed relationships wif 500 key vendor partners, focusing on business optimization and process improvements.
Advised teh executive team on all matters related to strategic PMO planning & operations.
Provided training on new healthcare reform initiatives and new products to staff and newly hired Project Managers.
Created business plans for customers, including cash flow projections arrived at by analyzing revenue and profitability.
Implemented 150+ Physician Practices connections to teh Regional HIE.
Managed a team of developers, UI engineers, QA testers, and project coordinators to meet or exceed client expectations.
Delivered HIE solutions on time for 10+ public & private healthcare networks, using a variety of approved standards such as IHE profiles, REST-based web services, and Direct Connect.
Analyzed, gatheird requirements, & led efforts to integrate clinical systems for multiple healthcare facilities, streamlining workflows by using HL7 & other industry standards.
Gatheird requirements and user stories for teh citywide Population Health Hub that facilitates teh daily gathering of 5M+ Patient Health records for clinical analysis and research.
Managed New York City’s first paid-for-performance pilot project (eHearts), developing tools that allowed TEMPeffective gathering of health information while providing evidence-based decision support systems for improved care & outcomes.
Increased from 50% to +90% teh daily and monthly transmission rates for 2000 healthcare providers of Syndromic surveillance & quality measure data reports to New York City’s Department of Health & Mental Hygiene.
Trained Physicians, nurses, and support personnel across teh country on using electronic health records.
Re-engineered teh work flow for clinics and hospitals, using teh Electronic Medical Record (EMR) systems to improve patient care wif streamlined processes and better information sharing.

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