SUMMARY

• Professional class - room training in Agile software development
• Experience with Agile applications-Jira, Confluence and Rally
• Skilled in SharePoint, Visio, Swagger for JSON using modelling tools, XML
• Current-Enrolled in Univ. of Washington Software Product Management Certificate prog
• Over 18 years of Software development experience as Business Analyst, Technical Project Manager, Solutions Analysis Manager and Software Functional Analyst.
• Experience in various domains like Ecommerce, Order Management, Document Management, Business Process reengineering etc.
• Knowledge of SDLC operations using methodologies like, AGILE - SCRUM, RUP and Waterfall.
• Experience in analyzing, and documenting requirements to create comprehensive work products.
• Experience in eliciting and evaluating information gatheird from multiple sources, responsible for reconciling conflicts, decomposing high-level information into details, abstracting low-level information to a more general understanding, distinguishing presented user requests from teh underlying true needs, and distinguishing solution ideas from requests.
• Conduct stakeholder analysis, facilitate communication between teh various business units, and IT to provide direction on business and technical issues associated with teh business problem
• Adept in documentation such as, BRD, FSD, ISD, Use cases, User stories, Test cases and UML diagrams.
• Advanced skills in UML, creating use case diagrams, activity and sequence diagrams, using tools like MS Visio, Rational Suite.
• Quality assurance experience with complex XML based interfaces
• Excellent mentoring, presentation, and training skills. Responsible, conscientious, and teh proven ability to deliver under minimal supervision

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, USA

Senior Tech Analyst

Responsibilities:

• OpenText Document Management development, Integration with 3rd party like DocuSign
• Sprint planning, analysis, design, development, testing, deployment and support
• Moving legacy SOAP services to digital architecture, development of Swagger (JSON)
• Agile development using Rally, Confluence, Jira, SharePoint etc.
• Complex test validation of multiple xml integration interfaces

Confidential, Bellevue

Senior Business Analyst/Projects

Responsibilities:

• Project Manager, Atlantis Ph3 -Tax integration with billing, MW, Tax engine (Vertex).
• Building enterprise project team, managing scope, working with multiple methodologies.
• Delivery of double digit project size(million).

Confidential, Bellevue

Senior Business Systems Analyst

Responsibilities:

• Lead Analyst for a number of successful enterprise wide initiatives, project intake
• Executed enterprise projects through teh entire project lifecycle
• Managed project business case integrity through teh change management process
• Developed Scope modeling, Analyst work plans, Use cases, Traceability matrix, Change requests, UAT Plans, initiated test data request using HP QC, Test cases-HP QC

Confidential

IT Solutions Analysis Manager Engagement Mgr

Responsibilities:

• Responsibility for product development and new business initiatives
• Contributing to AOP Planning for teh domain(Shared Services, OSS)
• Providing domain expertise on applications and release plans over 60 applications
• Vendor and application licensing management
• Leading domain enterprise projects thru design phase and beyond
• Upgrade SAP EEC platform, SAP Payroll, SAP Travel Management (utilized for expense management), integration of SAP with Employee benefits platform

Confidential

Project Manager-Internet Engineering & Mobile Applications

Responsibilities:

• Management of Technical projects, delivery from Impact Analysis to deployment. Coordination with Technical Managers, Vendors, Business Managers.
• Project Management of Customer facing web application projects and Systems Integration,
• Managing cross platform teams-Network Infrastructure, Web Development(Enterprise portal), Billing, Mobile Networks, for successful delivery of projects

Confidential

E2E Lead Business Analyst

Responsibilities:

• Leadership role managing Business analysts (permanents and contractors)
• End to End Product development, Business Requirements and solution design
• Facilitate requirements gathering workshops with Mobile Business, Mobile Networks, Consumer Multi Media, Pre-Paid and Post-Paid Billing etc.
• Successfully delivered a major business process re-engineering project with product revenues of over 30 million.

Confidential, Seattle

IT Business Analyst

Responsibilities:

• Implemented Siebel 7.5 CRM for 3G Mobile
• 3G Billing integration (Atlys) and eDocs Bill presentment with Siebel CRM
• Managed Siebel 6.3 enhancement Projects for 2.5G GPRS data division
• Review and Manage IT Requirements using Rational Rose, Requisite Pro
• Detail Business process flow and design documentation
• Identify Integration impacts with external application like Atlys, EBPP (Electronic Bill Presentment), Infoflo (fulfilment) etc
• Identify and perform Gap analysis. Business process re-engineering.
• Create Business Use Cases from requirements and map requirements to process flow using Rational Rose and Visio.
• Participated in JAD sessions and lead team meetings on application impact and issues.
• Assisted with UAT and system testing. Reviewed test scripts.