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Project Manager Resume

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Coconut Creek, FL

SUMMARY

  • PMP Certified Project Manager wif reputable industry experience pursuing expanded role in technology based, client services project management Team.Demonstrated skills
  • Project Management Experienced PMP Certified Project Manager offering enterprise - level software deployment success across all phases of Agile and Waterfall based SDLC
  • Skilled at working wif various roles to identify requirements, implement client-tailored solutions, and consistently meet company and client deadlines
  • Excellence in communication demonstrated by engaging client, executive and technical teams wif clear direction of complex concepts
  • Accomplished training acumen wif repeated successful classroom and remote training coursework
  • Creative business and technical writing abilities represented in cultivation and maintenance both management and training documentation

PROFESSIONAL EXPERIENCE

Confidential Coconut Creek, FL

Project Manager

Responsibilities:

  • Applied PMP methodology to modernize solution delivery and increase customer satisfaction
  • Improved cross-team collaboration by introducing new technologies, allowing for international virtual teams to connect wif technical leads on site wif clients
  • Analyze cost and scope efficiency for improvements to Agile-based phased rollout schedule
  • Engage stakeholders in project status, risk and mitigation strategies and collaborative business case alignment
  • Facilitated connection between domestic client and international company wif interpersonal skills

Confidential Raton, FL

Project Manager

  • Introduced new, optimized Project Management processes for deployment of points redemption Rewards programs to various large-scale clients
  • Championed Kimble implementation throughout various teams in organization
  • Supported new labor allocation system for more accurate billable utilization reporting and KPI’s
  • Designated resource management in an Agile-based release schedule
  • Provided on-going interaction wif implementation team to ensure deliverable quality

Confidential, Deerfield Beach, FL

Client Services Project Manager

Responsibilities:

  • Directed teh implementation of various software projects across teh United States, at varied levels of law enforcement (Police, State Troopers, Dept. of Transportation) wif emphasis on detailed quality assurance and expedited timelines
  • Instituted new, streamlined processes of deployment phases dat greatly increase productivity and decrease project creep
  • Acquired agency-specific requirements, initialize custom software development plan and monitor deployment through development life cycle
  • Assisted agency wif physical implementation of hardware and software
  • Coordinated on-site software training and hardware implementation, while traveling for clients in-house needs

Confidential, New York, NY

Training Manager

Responsibilities:

  • Partnered wif project manager in creating business plans to secure initiating phase
  • Assisted wif design of high-level project requirements and implementation strategy
  • Worked wif application designer to develop and implement software which enabled technical team easier access to project management documents, demonstrations, and training research
  • Directed organization and maintenance of online documentation repository
  • Company-wide implementation of Kimble project management RMS at Deluxe Rewards
  • Created an Confidential optimized project delivery method for multiple law enforcement agencies in multiple states, simultaneously delivering numerous projects wif fully functional, self-sustaining systems
  • Entrusted wif management of teh Oregon Department of Transportation’s E-citation deployment, delivering 12 projects under 1 year, while initializing standard process for all future deployments
  • Oversaw and directly managed multiple-agency deployments, containing project budgets ranging from $500,000 to $1 Million
  • Notably completed a $950k implementation to 200+ officers wifin teh City of Atlanta
  • Nominated as technical writer for Science Application International Corporation’s proposal for $1.5 B US Forest Service Radio Infrastructure Project; detailed outstanding past performance and garnered best recommendations from multimillion-dollar clients. TEMPEffectively completed proposal in expedited timeline, earning significant recognition from executive leadership
  • Streamlined training processes by utilizing a facilitator to assist wif IT tasks, improving efficiency for establishing training setting and increasing class availability

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