SUMMARY:

Results - oriented IT leader with proven success in project management and telecommunications industries. Background includes project coordination, project management, data analysis, and reporting. Seeking a position where these skills will add value to an organization and provide personal and professional growth.

TECHNICAL EXPERTISE:

HP-PPM v9.22/v9.31., Clarity, MS Office, MS Project, SharePoint 2007/2013, Visio, SAP, Business Objects, TOAD, SQL Server, Informatics Cloud, MS SQL Server, Google Earth Pro, Primavera

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Project Control Analyst/Sr. Project Coordinator

Responsibilities:

• Administer PPM for assigned projects utilizing HP-PPM tool for the IT-PDO/IT-Infrastructure & Reliability
• Create and maintain project plans, keeping fundamental project articles current on assigned projects/programs, managing timelines, budgeting, resource deployment, monitor project health, reporting corporate status updates and tracking issues
• Document, schedule and assign resources to tasks
• Enter project estimates, setup and maintain IT labor forecast in staffing profile
• Request and add resources to tasks in staffing profile and work plan
• Develop budgets to forecast and track labor, as well as manage procurement of non-labor, revenue and expenditures within scope.
• Identify project financial trends based on the current state of the project and make appropriate recommendations
• Manage and update project SharePoint site.
• Progress project with phase gates
• Complete Scorecard, Delta Financial Summary and Resource Usage reports
• Approve resource timesheets.

Confidential, Alpharetta, GA

Logistics Coordinator/Project Manager

Responsibilities:

• Assisted in the Windows 7 migration project (from Microsoft XP environment)
• Coordinated shipments and track USB drives and backups for site locations.
• Worked with in-house applications and end users to drive migrated users to resolution
• Scheduled migrations utilizing the Migration database, an in-house application.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Coordinated all deliverables as representative of the Application Data Protection Services team
• Served as Clarity SME by following up on requests, coordinating any review or updates (i.e. OBS structure, resource allocations)
• Reinforced time tracking with teams and ran regular reports to provide status (i.e. allocations and forecasting).
• Researched, developed and managed ongoing team metrics and reporting requirements
• Ensured monthly metrics are entered and updated in data entry SharePoint site
• Provided updates on planning activities to teams in staff meetings
• Researched, developed, and managed ongoing ESRC reporting requirements related to team metrics
• Utilized BA Planning site in SharePoint for updates to documents as requested
• Reported weekly WAF metrics to senior management
• Coordinated management of SharePoint sub-site content related to teams

Confidential, Atlanta, GA

Project Administrator/Project Manager

Responsibilities:

• Successfully on boarded and off boarded contractors for the Project Resource Center (PMO)
• Interfaced and provided support to the Project Resource Manager and other PM’s
• Allocated projects and resources utilizing IT-PPM (Clarity) for Project and Program Managers
• Managed, tracked and updated projects in IT-PPM (Clarity) tool.
• Assisted in tracking project financials for Project Managers
• Created monthly project resource assignment detail, availability, allocation and workload summary reports for senior management
• Conducted bi-monthly training and orientation for contract workers on utilization of PPM and timekeeping
• Maintained new candidate on boarding and off boarding process database.
• Maintained and uploaded documents to SharePoint site
• Created new user id requests and applications access for contract workers
• Processed equipment returns, applications access and user id’s for terminated contractors

Confidential, Atlanta, GA

Data Specialist

Responsibilities:

• Procured test data for client test organization by interpreting requirements, assessing application dependencies, collected additional detail, and resolved discrepancies as needed.
• Reviewed requirements and test scenarios to determine what data is needed for the test.
• Validated and certified data provided to test team utilizing Confidential &T applications and MSL
• Created data requests for test team utilizing Data Request Tool, an Confidential &T application.
• Loaded test scenarios into Scenario Tool to be fetched by test team for execution of test.
• Updated Criteria and Master Scenario List accordingly.
• Tracked statuses of Production Ban’s (billing account numbers) and other data requests from activation, test execution to fulfillment
• Utilized HP Quality Center to track defects and data issues related to test flow-through process
• Updated and shared documents on SharePoint site.
• Documented standard processes and procedures

Confidential, Lawrenceville, GA

Data Analyst

Responsibilities:

• Performed data mapping for Real estate listing data feeds utilizing Informatica Cloud and MS SQL Server
• Performed data validation testing utilizing MS Access
• Created test cases for quality assurance testing
• Updated lookup data tables in MS SQL Server
• Performed data task flows in Informatica

Confidential, Alpharetta, GA

Project Coordinator/Data Analyst

Responsibilities:

• Supported several Project Managers for the Gain Project team.
• Gathered data quantities for all IT equipment/assets and created monthly resource unit reports utilizing advanced MS Excel skills.
• Provided routine project status and summaries to project team and executives
• Facilitated project logistics such as, meetings and conferences calls.
• Assisted PM’s with documentation and process improvements
• Utilized Primavera for project updates and status reporting.

Confidential, Alpharetta, GA

Project Coordinator/Data Analyst

Responsibilities:

• Interfaced and provided support to Project Managers and Directors on Data Integrity projects.
• Prepared weekly Business Objects and CASPR reports utilizing MS Excel for Data WarehouseIntegrity team.
• Collected and analyzed cell site information data and reported issues to Market Support Leads for correction in CSSng and CTS
• Assessed project issues and worked with cross-functional teams to develop resolutions to meet productivity and client-satisfaction
• Assisted Project Managers with process documentation and quality improvement
• Updated project portfolio status and allocation detail utilizing Clarity.
• Tracked cell site tower equipment and locations utilizing Google Earth Pro

Confidential, Atlanta, GA

Data Quality Analyst

Responsibilities:

• Identified and resolved data quality issues with SQL Server within Siebel 7.7
• Monitored data loads, schedule procedures, and production reports to ensure they are operating as intended in Siebel.
• Troubleshot and corrected operational failures utilizing TOAD and made recommendations and enhancements in an effort to reduce recurring operational failures and improve data quality.
• Worked with business users and Corporate IT staff to identify and resolve operational failures and data quality issues within Siebel.
• Generated analytical and financial reports utilizing advanced Excel functions such as V-lookups, Formulas and Pivot tables.
• Gathered, Analyzed, and Interpreted business requirements with business/user representatives to understand business processes and underlying informational and/or process automation needs. Translated business needs into formal, documented business requirements.
• Troubleshot and resolved internal data issues within Siebel.
• Performed SQL queries to update, change or delete data from Siebel.

Confidential, Atlanta, GA

Project Coordinator

Responsibilities:

• Assisted with initial project setup and documentation for the Confidential .(Siebel CRM) release regarding requirements and executed project through life cycle
• Monitored project deliverables to ensure conformity with the project specifications and quality requirements.
• Supported Project manager and team by facilitating project logistics, such as meetings, conference rooms and conference calls.
• Provided routine project status open issues, resource and schedule detail to Project Managers and Directors.
• Worked with cross-functional teams such as BA’s and Developers.
• Conducted end-user training on Siebel CRM for BMG Sales team.
• Tracked and reported risks and issues across all projects utilizing MS Project and Primavera

Confidential, Atlanta, GA

Project Coordinator

Responsibilities:

• Assisted in the development of project plan and documentation for the Confidential.
• Supported the Project manager and team by facilitating project logistics such as meetings, meeting minutes, conference rooms and conference calls.
• Updated and maintained project status, open issues and schedule detail
• Created reports and power point presentations with project status and milestones for senior management.
• Created new user accounts for Confidential Business Sales Force utilizing Siebel and Confidential applications.
• Analyzed and edited daily work flow report for large and small business sales teams