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Programmer Analyst Resume

4.00/5 (Submit Your Rating)

San Diego, CA


  • Highly dedicated, performance - driven healthcare professional wif extensive noledge and experience in administration, project management, business development, system analysis and performance improvement.


  • Proficient in MS Project
  • Excel
  • Word
  • Power Point
  • Visio
  • MS Sharepoint
  • SQL
  • including Centricity
  • NextGen
  • EPIC
  • Cerner
  • Salesforce
  • Service Cloud
  • competent
  • strong team player
  • attention to detail
  • problem solver
  • creative
  • insightful and innovative
  • supervising skills include scheduling
  • training new employees
  • and managing teams.


Programmer Analyst

Confidential, San Diego, CA


  • Performed Analysis, design, coding, testing and deployment for hospital system including new development, system upgrades, software instillations and user training.
  • Created information to implement teh noledge of departmental workflow and procedures associated wif use of Epic software
  • Analyzed business requirements, workflows, procedures and problems to automate processing to improve EMR utilization and seamless processing
  • Assisted during go-live, and communicated and escalated issues to ensure swift resolution
  • Successfully executed system development projects wif a consistently positive track record
  • Provided basic User training, Go-Live Support, work and resolve issues and provided resolution
  • Motivated team members and facilitates team meetings and act as liaison, problem solver, and facilitator.
  • Planned and facilitated meetings and made formal presentations to various senior level audiences and established procedures regarding implementation of project outcome.
  • Created and executed plans to capitalize on strength and improved on opportunity areas.
  • Interpreted less defined guidelines to make recommendations for process improvement and leveraged noledge and prior experience to develop appropriate solutions
  • Provided consultation and guidance to ensure clients have access to teh information and training for TEMPeffective system operations
  • Supports teh overall business plan by providing deliverables as a team member to meet project performance and outcomes relative to established project goals.
  • Responsible for analyzing business application and system needs and working wif various levels of end-users to create specifications for systems and applications.


Confidential, Sylmar, CA


  • Provided technical support for hospital users in Epic applications regarding hospital billing utilizing tools supplied tickets, email and remote computer support
  • Performed analysis, design, testing and deployment for hospital system including new development, system upgrades, software instillations and user training
  • Performed analysis and reporting activities relating to: risk score calculation, claims/encounters data submission, chart review programs and audits, and related performance metrics.
  • Managed several projects in a 385-bed hospital wif 1,900 employees and developed pre-op checklist to improve physician compliance wif documentation requirements for major joint replacement surgeries at teh Institute for Clinical Orthopedics and Neurosciences (ICON) for 12 orthopedics surgeons; henceforth, dis improved documentation meeting teh Joint Commission and teh California Department of Public Health Services requirements as well as resulting in annual cost saving of $98,000 in reimbursement
  • Improved patient satisfaction score by 27% through redesigning teh Cardiac Cath Lab and adding a sound proof wall between inpatient and teh post-acute care unit which aims at decreasing teh level of noise. Collaborated wif various stakeholders including architects, vendors, interior designers, patient experience and support service as well as OSHPD.
  • Performed research and analysis prepares assigned project deliverables and detailed specifications from which vendor systems will be programmed and provides process and workflow analysis.
  • TEMPEffectively trained hospital billing team, wif claims appeals for any denials and Installed protocols to ensure all charges captures and billed appropriately
  • Diligently filed and followed up on third party claims and submitted electronic/paper claims documentation for timely filing.
  • Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.

Administrative Coordinator

Confidential, Santa Barbara, CA


  • Planned, organized and conducted daily administrative duties.
  • Prepared correspondence, received vendors, arranged conference calls, scheduled meetings, and held lung health education sessions at local schools.
  • Provided administrative support by conducting research, preparing statistical reports, organized symposiums and special events, served as representative and liaison.
  • Planned, executed and finalized projects according to strict deadlines and wifin budget.
  • Draft budget proposal and coordinate to meet wif contractors, team members and stakeholders to deliver projects, analyze results and troubleshoot problem areas.
  • Organized project tasks, identified and structured information collection activities and set timelines for completion of required tasks as directed.
  • Prepared and drafted contracts and expense reports and updated policies and procedures for administrative department.
  • Certificate of Recognition by Institute For Diversity in Health Management
  • Certificate of Recognition by Healthcare Executives of Southern California
  • Certificate of Recognition for serving as ambassador for National Association of Health Service

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