Program Manager/agile Transformation Consultant Resume
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New, YorK
SUMMARY
- Has 12+ years of experience in Agile project management, Test management, software development, Testing, system analysis and design.
- Consistently demonstrated leadership and interpersonal skills throughout my career.
- Successfully managed various medium and large scale development and re - engineering projects keeping budget and schedule under control.
- Travelled to and managed clients from USA and UK on various projects.
- Strong academic and technical background along with exposure to CMMi quality procedures.
- Overseeing Project planning, effort estimation, tracking, Client communication & presentation
- Defining Process & Implementing methodology
- Inter Group Co-ordination and management
- Conducting recruitment, team mentoring, deployment, monitoring and development
- Team mentoring, deployment, monitoring and development.
- Setup goals, objectives, procedures and work standards and ensure that these are met and exercised.
- Review backlog projections and capacity planning as per pipeline
- Define and get agreement on SLA, milestones, success criteria, risks and assumptions
- Meeting deadlines without compromising quality norms and adhering to SLA
- Managed delivery of large scale testing engagement totaling $10MM+ Size
- Worked as an Agile Project Manager for the execution of large product development totaling $20MM+ Size
- Managed scrum teams and ensuring that team’s success and progress are highly visible to product owner and stake holders
- Hands on experience of writing and prioritizing user stories in backlog
- Successfully managed product backlog, Release schedule, Team velocity and capacity planning
- Experienced in Scaled Agile Framework ( SAFe) implementation and Scrum tools like Rally, Version one as well as traditional PM tool like clarity and MS project
- Facilitated agile ceremonies such as daily stand up, Sprint Planning, Backlog Grooming and Sprint review and retrospective meeting
- Experience in Sprint progress metrics such as Burn-down and velocity chart, Sprint summary report
- Experience in different agile engineering practices like continuous integration, continuous delivery
- Defined Agile Testing Process & Implementing methodology.
TECHNICAL SKILLS
- Windows
- Linux
- Database/FMS
- IMS DB/ DC
- DB2
- COBOL
- XML
- Java
- Project Management
- Domain
- Rally
- JIRA
- HP ALM
- Cards
- Payments
PROFESSIONAL EXPERIENCE
Confidential - New York
Program Manager/Agile Transformation Consultant
Responsibilities:
- Currently serving as program manager for our flagship account in insurance vertical, Confidential
- Defining agile testing strategy and methodology for Confidential
- Establish quality standards and procedures in agile
- Setup QA process and governance structure for all agile testing projects
- Handling delivery management of entire testing delivery
- Ensure testing schedule is met for the QA as per testing timelines
- Ensure project documents are completed as per the aligned project standards
- Identify potential risks, provide mitigation plans and keep all relevant stakeholders informed
- Contract analysis, interpretation and negotiations
- Review projections and capacity planning as per pipeline
Confidential - Maryland
Agile Project Manager
Responsibilities:
- As an Agile Project Manager facilitated agile transformation program for agile governance and coaching perspective
- Coordinate with product owners /business stake holders /tech leads for release planning, prioritizing product and sprint backlog so that dependencies with other functional tracks as well as high level delivery expectations are satisfied
- Facilitated Release Planning with PO, delivery teams, business stake holders
- Facilitated sprint planning with PO stake holders and the team so that commitments are in line with team velocity, capacity and business priorities
- Facilitated agile ceremonies daily stand-up, planning, Backlog Grooming, retrospective meetings and scrum of scrum
- Kept team motivated and resolved impediments/Blockers to ensure seamless sprint execution to meet commitments
- Performed tracking of team velocity, quality assurance and quality control of the work and sprint release progress
- Facilitated team retrospective, release retrospective
- Mentor and coach the scrum team to perform better and be self-organizing
- Involved in creating and reviewing test plan with product owners and quality assurance team
- Extensively used Rally for maintaining user stories hierarchy, Backlog grooming, Updating tasks, Planning Iterations and Releases
Confidential
Agile Project Manager
Responsibilities:
- Coordinate with product owners /business stake holders /tech leads for release planning, prioritizing product and sprint backlog so that dependencies with other functional tracks as well as high level delivery expectations are satisfied
- Facilitated sprint planning with PO stake holders and the team so that commitments are in line with team velocity, capacity and business priorities
- Facilitated agile ceremonies daily stand-up, planning, Backlog Grooming, retrospective meetings and scrum of scrum
- Kept team motivated and resolved impediments/Blockers to ensure seamless sprint execution to meet commitments
- Performed tracking of team velocity, quality assurance and quality control of the work and sprint release progress
- Involved in creating and reviewing test plan with product owners and quality assurance team
- Extensively used version one for maintaining user stories hierarchy, Backlog grooming, Updating tasks, Planning Iterations and Releases
Confidential
Test Manager UAT
Responsibilities:
- Perform the role of a test manager for multiple testing initiatives for Confidential
- Worked as an E2E UAT Test manager in consumer Globestar migration project for acquisitions work stream.
- Prepared E2E UAT Test Strategy, Test Approach, Test Plan and Test Report
- Coordinated UAT Test data setup, Test Environment Assessment and Engagement
- Coordinated UAT testing with multiple tech and testing team
- Overseeing Test Planning, effort estimation, tracking, Client communication & presentation
- Defining Automation strategy and Implementation
- Defining Testing metrics for UAT projects
Confidential
Test Manager
Responsibilities:
- Perform the role of test manager for multiple testing initiatives for Confidential Global Risk and Acquisitions Portfolio
- Manage a portfolio which included a team of Test Managers, BSAs, Test Lead and Test Analysts
- Management and running new key requests for proposal from client
- Development of business through innovation and process improvements
- Identified and organized resources needed to accomplish tasks
- Established an overall governance mechanism so that all projects were delivered as promised
- Showcase the achievements of the team and create presentations to client for getting more business
- Led presentation to client management stakeholders
- Work with business partners to identify process improvement and provide technical solutions and obtain funding approval for projects from senior management
- Manage funding for multiple projects by allocating resources appropriately and implementing and deploying in a timely manner
- Maintain project plan for projects scheduled for implementation, track and ensure completion of SDLC milestone dates. Capacity planning by reviewing upcoming projects with client community and prioritize projects for implementation
- Preparation and Sign-Offs on all phase end Documentation Processes - (High-Level Business Plan, Project Definition Report, Technical Phase Deliverables, Phase Containment Reports, Post-Implementation Review Report, and Project Evaluation Review Report
- Managing and Monitoring the Change Request Process
- Extensive use of MS Project to track various projects and their milestone dates and various other activities. Extensively used Project Work Bench, Team Work Bench & EPIC (Enterprise portfolio Information Control)
- Facilitated necessary project sessions on a global level across varying leadership levels. Adhere to Method/1, compliance, security, legal, and Client standards
- Supervise the team
- Manages and mentors direct reports ( Sr Project Leads ) and also act as 1-over-1 manager for second level of reports ( Project leads, Programmers )
- Managed performance aspirations and career planning of my team
- Goal setting for direct report
Confidential
Quality Assurance Lead
Responsibilities:
- Managed a team of offshore), testing teams to support IT organization.
- Interacted closely with Risk / Credit, Compliance and Direct marketing group of Confidential .
- Review the requirements of the project and identified technical expertise and skill sets required to provide the solutions
- Prepared Test Plan, Test Strategy and Test Case documents of Acquisitions module
- Reviewed test cases and test plan with business and tech teams
- Executed System Integration, Regression Test Cases
- Prepared daily and weekly test progress report
- Identify project risks, mitigation plans
- Participated in the meetings with onsite counterpart and the client team to understand requirements, issue elaboration and recommended actions or processes to address them
- Work with business partners to identify process improvement and provide technical solutions and obtain funding approval for projects from senior management.
- Manage funding for multiple projects by allocating resources appropriately and implementing and deploying in a timely manner.
- Maintain project plan for projects scheduled for implementation, track and ensure completion of SDLC milestone dates. Capacity planning by reviewing upcoming projects with client community and prioritize projects for implementation.
- Preparation and Sign-Offs on all phase end Method 1 Documentation (AMEX Processes) - (Testing Phase Deliverables, Post-Implementation Review Report, and Project Evaluation Review Report.
- Managing and Monitoring the Change Request Process.
- Coordinate B2B testing with external vendors like credit bureaus (Experian, Transunion, Equifax, FICO & Acxiom)
- Extensive use of MS Project to track various test plan and their milestone dates and various other activities. Extensively used Project Work Bench, Team Work Bench & EPIC (Enterprise portfolio Information Control), RPAT ( Confidential Risk Profile and Assessment Tool)
- Facilitated necessary project sessions on a global level across varying leadership levels. Adhere to Method/1, compliance, security, legal, and fraud Confidential standards.
- Supervise the team