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Program Manager/agile Transformation Consultant Resume

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New, YorK

SUMMARY

  • Has 12+ years of experience in Agile project management, Test management, software development, Testing, system analysis and design.
  • Consistently demonstrated leadership and interpersonal skills throughout my career.
  • Successfully managed various medium and large scale development and re - engineering projects keeping budget and schedule under control.
  • Travelled to and managed clients from USA and UK on various projects.
  • Strong academic and technical background along with exposure to CMMi quality procedures.
  • Overseeing Project planning, effort estimation, tracking, Client communication & presentation
  • Defining Process & Implementing methodology
  • Inter Group Co-ordination and management
  • Conducting recruitment, team mentoring, deployment, monitoring and development
  • Team mentoring, deployment, monitoring and development.
  • Setup goals, objectives, procedures and work standards and ensure that these are met and exercised.
  • Review backlog projections and capacity planning as per pipeline
  • Define and get agreement on SLA, milestones, success criteria, risks and assumptions
  • Meeting deadlines without compromising quality norms and adhering to SLA
  • Managed delivery of large scale testing engagement totaling $10MM+ Size
  • Worked as an Agile Project Manager for the execution of large product development totaling $20MM+ Size
  • Managed scrum teams and ensuring that team’s success and progress are highly visible to product owner and stake holders
  • Hands on experience of writing and prioritizing user stories in backlog
  • Successfully managed product backlog, Release schedule, Team velocity and capacity planning
  • Experienced in Scaled Agile Framework ( SAFe) implementation and Scrum tools like Rally, Version one as well as traditional PM tool like clarity and MS project
  • Facilitated agile ceremonies such as daily stand up, Sprint Planning, Backlog Grooming and Sprint review and retrospective meeting
  • Experience in Sprint progress metrics such as Burn-down and velocity chart, Sprint summary report
  • Experience in different agile engineering practices like continuous integration, continuous delivery
  • Defined Agile Testing Process & Implementing methodology.

TECHNICAL SKILLS

  • Windows
  • Linux
  • Database/FMS
  • IMS DB/ DC
  • DB2
  • COBOL
  • XML
  • Java
  • Project Management
  • Domain
  • Rally
  • JIRA
  • HP ALM
  • Cards
  • Payments

PROFESSIONAL EXPERIENCE

Confidential - New York

Program Manager/Agile Transformation Consultant

Responsibilities:

  • Currently serving as program manager for our flagship account in insurance vertical, Confidential
  • Defining agile testing strategy and methodology for Confidential
  • Establish quality standards and procedures in agile
  • Setup QA process and governance structure for all agile testing projects
  • Handling delivery management of entire testing delivery
  • Ensure testing schedule is met for the QA as per testing timelines
  • Ensure project documents are completed as per the aligned project standards
  • Identify potential risks, provide mitigation plans and keep all relevant stakeholders informed
  • Contract analysis, interpretation and negotiations
  • Review projections and capacity planning as per pipeline

Confidential - Maryland

Agile Project Manager

Responsibilities:

  • As an Agile Project Manager facilitated agile transformation program for agile governance and coaching perspective
  • Coordinate with product owners /business stake holders /tech leads for release planning, prioritizing product and sprint backlog so that dependencies with other functional tracks as well as high level delivery expectations are satisfied
  • Facilitated Release Planning with PO, delivery teams, business stake holders
  • Facilitated sprint planning with PO stake holders and the team so that commitments are in line with team velocity, capacity and business priorities
  • Facilitated agile ceremonies daily stand-up, planning, Backlog Grooming, retrospective meetings and scrum of scrum
  • Kept team motivated and resolved impediments/Blockers to ensure seamless sprint execution to meet commitments
  • Performed tracking of team velocity, quality assurance and quality control of the work and sprint release progress
  • Facilitated team retrospective, release retrospective
  • Mentor and coach the scrum team to perform better and be self-organizing
  • Involved in creating and reviewing test plan with product owners and quality assurance team
  • Extensively used Rally for maintaining user stories hierarchy, Backlog grooming, Updating tasks, Planning Iterations and Releases

Confidential

Agile Project Manager

Responsibilities:

  • Coordinate with product owners /business stake holders /tech leads for release planning, prioritizing product and sprint backlog so that dependencies with other functional tracks as well as high level delivery expectations are satisfied
  • Facilitated sprint planning with PO stake holders and the team so that commitments are in line with team velocity, capacity and business priorities
  • Facilitated agile ceremonies daily stand-up, planning, Backlog Grooming, retrospective meetings and scrum of scrum
  • Kept team motivated and resolved impediments/Blockers to ensure seamless sprint execution to meet commitments
  • Performed tracking of team velocity, quality assurance and quality control of the work and sprint release progress
  • Involved in creating and reviewing test plan with product owners and quality assurance team
  • Extensively used version one for maintaining user stories hierarchy, Backlog grooming, Updating tasks, Planning Iterations and Releases

Confidential

Test Manager UAT

Responsibilities:

  • Perform the role of a test manager for multiple testing initiatives for Confidential
  • Worked as an E2E UAT Test manager in consumer Globestar migration project for acquisitions work stream.
  • Prepared E2E UAT Test Strategy, Test Approach, Test Plan and Test Report
  • Coordinated UAT Test data setup, Test Environment Assessment and Engagement
  • Coordinated UAT testing with multiple tech and testing team
  • Overseeing Test Planning, effort estimation, tracking, Client communication & presentation
  • Defining Automation strategy and Implementation
  • Defining Testing metrics for UAT projects

Confidential

Test Manager

Responsibilities:

  • Perform the role of test manager for multiple testing initiatives for Confidential Global Risk and Acquisitions Portfolio
  • Manage a portfolio which included a team of Test Managers, BSAs, Test Lead and Test Analysts
  • Management and running new key requests for proposal from client
  • Development of business through innovation and process improvements
  • Identified and organized resources needed to accomplish tasks
  • Established an overall governance mechanism so that all projects were delivered as promised
  • Showcase the achievements of the team and create presentations to client for getting more business
  • Led presentation to client management stakeholders
  • Work with business partners to identify process improvement and provide technical solutions and obtain funding approval for projects from senior management
  • Manage funding for multiple projects by allocating resources appropriately and implementing and deploying in a timely manner
  • Maintain project plan for projects scheduled for implementation, track and ensure completion of SDLC milestone dates. Capacity planning by reviewing upcoming projects with client community and prioritize projects for implementation
  • Preparation and Sign-Offs on all phase end Documentation Processes - (High-Level Business Plan, Project Definition Report, Technical Phase Deliverables, Phase Containment Reports, Post-Implementation Review Report, and Project Evaluation Review Report
  • Managing and Monitoring the Change Request Process
  • Extensive use of MS Project to track various projects and their milestone dates and various other activities. Extensively used Project Work Bench, Team Work Bench & EPIC (Enterprise portfolio Information Control)
  • Facilitated necessary project sessions on a global level across varying leadership levels. Adhere to Method/1, compliance, security, legal, and Client standards
  • Supervise the team
  • Manages and mentors direct reports ( Sr Project Leads ) and also act as 1-over-1 manager for second level of reports ( Project leads, Programmers )
  • Managed performance aspirations and career planning of my team
  • Goal setting for direct report

Confidential

Quality Assurance Lead

Responsibilities:

  • Managed a team of offshore), testing teams to support IT organization.
  • Interacted closely with Risk / Credit, Compliance and Direct marketing group of Confidential .
  • Review the requirements of the project and identified technical expertise and skill sets required to provide the solutions
  • Prepared Test Plan, Test Strategy and Test Case documents of Acquisitions module
  • Reviewed test cases and test plan with business and tech teams
  • Executed System Integration, Regression Test Cases
  • Prepared daily and weekly test progress report
  • Identify project risks, mitigation plans
  • Participated in the meetings with onsite counterpart and the client team to understand requirements, issue elaboration and recommended actions or processes to address them
  • Work with business partners to identify process improvement and provide technical solutions and obtain funding approval for projects from senior management.
  • Manage funding for multiple projects by allocating resources appropriately and implementing and deploying in a timely manner.
  • Maintain project plan for projects scheduled for implementation, track and ensure completion of SDLC milestone dates. Capacity planning by reviewing upcoming projects with client community and prioritize projects for implementation.
  • Preparation and Sign-Offs on all phase end Method 1 Documentation (AMEX Processes) - (Testing Phase Deliverables, Post-Implementation Review Report, and Project Evaluation Review Report.
  • Managing and Monitoring the Change Request Process.
  • Coordinate B2B testing with external vendors like credit bureaus (Experian, Transunion, Equifax, FICO & Acxiom)
  • Extensive use of MS Project to track various test plan and their milestone dates and various other activities. Extensively used Project Work Bench, Team Work Bench & EPIC (Enterprise portfolio Information Control), RPAT ( Confidential Risk Profile and Assessment Tool)
  • Facilitated necessary project sessions on a global level across varying leadership levels. Adhere to Method/1, compliance, security, legal, and fraud Confidential standards.
  • Supervise the team

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