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Project Manager Resume Profile

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QUALIFICATIONS SUMMARY

  • Highly qualified Program/Project Management expert offering exceptional technical project management skills within high technology industries spanning 28 years career. Superior record of delivering complex difficult projects on time and under budget using highly efficient project management methodologies and discipline seeking a Program/Project Management assignment.
  • Personal Qualities: A team oriented, methodical, detail oriented, and highly technical manager with an excellent track record in setting goals, planning and executing programs/projects, mentoring and organizational expertise to motivate and guide teams and individuals to attain project objectives with keen ability to work and communicate with all levels of the organization.

Areas of Expertise Accomplishments:

  • Managed 12 active IT projects simultaneously using different methodologies including Waterfall and Agile for quick delivery
  • Planned, resourced and executed full implementation cycle of IT Business Systems including migration and rollout from order to cash including Oracle financial systems GL, AR, AP, HRMS, billing etc.
  • Managed migration and integration of numerous applications from legacy systems to web based technologies
  • Expert in setting up metrics for project monitoring, tracking and controls including EVM, Change Control, Risks, Issues and financial controls
  • In number of different assignments set up processes for Managing Change and controlling Risks and Issues
  • Leadership of several Business Cases and RFI, RFP preparation, specification, vendor selection including a complex ERP Siebel Oracle financials for global, multinational and multi-business company
  • Setup and managed various PMO for efficient performance and management of various technical projects
  • Management of both onshore and offshore vendors and resources

PROFESSIONAL EXPERIENCE

Confidential

  • Engaged to manage a multi-million dollar portfolio of over 18 projects in utility, city government and commercial spaces for Mythics Inc. an IT consulting and Oracle Reseller. Managed all aspects of the projects from, planning scheduling, P L to resourcing. Responsibilities include:
  • Management of multiple, large multi-faceted projects for the New York City Fire Department FDNY and a portfolio of 15 projects of varying sizes and complexities in the utility and commercial spaces.
  • Projects consisted of Infrastructure HW planning, new installation, upgrade , software upgrades, software development and systems administration projects.
  • Prepared all the project plans including detailed schedule MS Project , financial reporting NetSuite , Risk, Issue and project tracking GIRA and resource assignment and tracking OpenAir .
  • Monitored project risk and scope creep to assist in identifying potential problems and issues and implement mitigation strategies,
  • Created a portfolio of projects with standardized processes for managing each project
  • Ensured deliverable compliance to both Customer, contractual, and internal company quality requirements
  • Initiated an evaluation of the data structure of the customer's processing environment and made recommendations leading to new contracts including usage of Oracle products
  • Management of Risk Based modeling and inspection system of the New York city Fire Department
  • Managed the HIPAA compliance audit of the NYPD Bureau of Health Services
  • Managed both on-shore and off-shore subcontracted resources.

Confidential

  • Retained by PSEG a Confidential Utility company to manage Outage Management System OMS HW/SW/DR upgrade following the hurricane Sandy in line with the company's desire to improve a mission critical application and directive of Public Utility Board.
  • Engaged to manage troubled project for on time delivery and meeting corporate readiness objectives for the storm season.
  • Streamlined the resources and project schedule realigning to the storm readiness schedule
  • Managed Testing of the application, including tracking and management of all defects and collecting metrics
  • Acted as the technical architect for all projects making sure the technical integrity of the projects are maintained and adhere to company internal IT standards
  • Facilitated the project steering committees and various project meetings including regular project meetings
  • Facilitate management of business customers' relationships
  • Managed the vendors such as CGI, IBM, and offshore Tata Consulting Services

Confidential

  • Contracted to establish Program Management Office PMO for the city Emergency Communications Transformation E-911 Program Phase 2 a 285 million program. Created the initiative's PMO based on best practices and PMO Center of Excellence concepts drawing on 25 years of experience in Project and Program Management. Activities include:
  • Evaluated the ongoing processes including a gap analysis and identified the missing and weak processes to manage a 285M Portfolio of projects
  • Worked with the Project Managers to set up project Scope Management, Schedule Management, Cost Management and Vendor Management disciplines
  • Worked with the legal and finance departments of the program to improve control reporting of the finances and adherence to the city contract
  • Designed and established a working Change Management process for the program for control of the Change Orders and scope evolution, leading to accountability and cost overrun controls
  • Responsible for evaluation and monitoring of the Systems Integrator's SI performance worked with the SI reporting, delivery time and feedback through collection evaluation of operational metrics
  • Formulated a strategy, established and implemented a roadmap for a best of bread PMO center of Excellence
  • Previous to the above on a short term consulting assignment retained to set up a PMO organization based on PMBOK and ITIL principals for the Department of Sanitation Bureau of Information Technology BIT . The assignment included setting up the Project management processes based on Agile methodologies, reporting, mentoring and training the project managers.

Confidential

  • Responsible for the portfolio of all operational and business systems for Long Island Power Authority LIPA implemented and managed by National Grid electric power supplier. Assignment entailed managing over 12 projects with budgets of varying sizes totaling over 500 million over five years. Activities included management of portfolio projects initiation and implementation, the Solution Development Life cycle, P L, Program Life Cycle, budgeting, minimization of exposure and risk on business and customer satisfaction.
  • Within the first two weeks of the assignment implemented a comprehensive communication plan and revamped the Project management processes to facilitate management of the portfolio and customer relationship
  • Created the overall project portfolio and revised as appropriate to meet customer expectations
  • Implemented the portfolio management processes including authoring the portfolio management guide
  • Initiated several ERP component projects such as OMS, DMS, MDMS, SCADA upgrade, EMS upgrade, GIS upgrade and Communication backbone network design, including Fiber, Ethernet and wireless for the company SmartGrid
  • Planned and managed SCADA upgrade to a later version of GE software
  • Introduced and initiated SOA and ESB for the company infrastructure to support business and operational applications
  • Worked with various project managers training them in Project Management processes using PMBOK, Prince2 and ITIL

Confidential

Responsible for managing the portfolio of all IT operational and business application projects including new developments and maintenance of legacy and existing business applications for New York City DOT with 5 Million annual budget. Managed all aspects of project life cycle based on Agile methodology, such as project planning, requirements management, development, Testing, change control, implementation, risk management, customer relationships, and team leadership. Managed 13 developers and two project managers. Managed delivery of 14 applications on time in twelve months using .NET/SQL 2005 and J2EE and WebSphere technologies and special techniques and methodologies for rapid delivery. In addition managed a 10 million dollar Asset Management development activity, using IBM Maximo, involving two contractors Gartner Group and Bowne at a program management level. Received DOT's recognition award for on time project delivery.

Confidential

Responsible for managing the financial business systems and their enhancements based on Siebel and Oracle eBusiness suite GL, AR, AP, EPB, HRMS applications, also migration of legacy billing and ordering system to eBuisness applications. Setup the processes including project roadmap, development and management of applications both offshore and onshore resources. Managed and coordinated all applications, specification business analysis , testing, maintenance, environment, and system support and data conversion/integrity.

Confidential

Responsible for Project Management and coordination of the migration of the legacy financial applications from the IBM mainframe environment to the Oracle based client server, UNIX environment. As the FISA representative oversaw the Systems Integrators activities and coordinated their interaction with the agency.

Confidential

Managed engagement and SW development projects for Airline companies, developing and deploying Crew scheduling and management software. Managed the PMO, business analysts, customer support and QA groups utilizing RUP. Technologies included both traditional client server and web based n-tier application software. Managed the merger and integration of the company with Carmen Systems. Initiated metrics collection for the PMO and the QA organizations to track progress and monitor productivity of the implementation and report to Sr. Management.

Confidential

A 700 million publicly traded company in the retail space. The activities resulted in a strong product release plan, projects getting on track and satisfied customer with a renewed sense of confidence in the company.

Confidential

Managed conversion of the traditional data into a web based company internal information center. The project consisted of three developers and one tester. Deployed the system successfully in record time with minimum effort.

Confidential

  • A global provider of airline specific applications and telecommunication services, with annual revenues of 1.8B.
  • Started as the Software R D manager led development of the first web base reservation system for Luxemburg airline, reservations systems and a new frequent flyer program customer loyalty requirements. Subsequent to number of promotions initiated and directed a 32M ERP project with a staff of 120 to develop and upgrade the legacy business systems of SITA. The ERP project centered on a new ordering, service delivery, and billing system while taking into account the chain of mediation, provisioning and Customer Relationship Management CRM systems. Responsibilities included overall program management, systems architecture, organization, budget, and staffing.
  • Methodologies/Technologies: PMBOK, Prince2, ITIL, PMLC, SDLC, RUP, CMMI, Waterfall, Agile, Scrum, MS Project, SharePoint, HR systems, Oracle Financials, CRM Siebel , Cloud computing, Server technologies, Oracle Engineered Systems Exadata, Exalogic, Exaletics , Java, J2EE, .NET, IBM legacy systems. QA, Oracle, GIS, Data Warehousing, Business Intelligence, Business Objects, VoIP, Data Communications, Internet Technologies and architecture, Enterprise Service bus ESB , Service Oriented Architecture SOA .
  • Industry Experience: Project management, IT Consulting, CRM, ERP, Healthcare, HIPAA, Retail, RFID, Manufacturing, Sales Force Automation, Air Travel Industry, Telecommunication, Financial Systems including banking, City Government business applications, Utility companies.

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