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Senior Project Manager Resume

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Orange, CA

SUMMARY:

A versatile, passionate, and collaborative project manager recognized for the successful delivery of projects on schedule and budget and providing value to any organization. Highly strategic and organzied with the ability to bridge technology and business, build excellent relationships across different layers and verticals, and provide leadership and mentorship. Led cross - functional teams of up to 15 and projects with multimillion-dollar budgets.

CORE COMPETENCIES:

Project Management Project Planning and Scheduling Business/Functional Requirements Analysis Process Improvement Strategic Planning and Execution Risk and Change Management Full-Cycle Project Leadership UAT Time Management Agile/Scrum/Waterfall Methodologies Enterprise-Wide Solutions Project Budgeting and Resource Management

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential, Orange, CA

Responsibilities:

  • Member of Enterprise Change Management and IT, a leading advocate for responsible change together with proper execution of enterprise level initiatives and strategy.
  • Led and delivered several critical Enterprise level Risk and Compliance projects including ECOA, new CFPB HMDA changes, Final HUD rule changes, and missing licensing information, which resulted in the Company being in compliance of Federal and State regulations savings thousands in potential fines.
  • Led business and technology efforts to create new onboarding application for new hires using SharePoint as the solution which resulted in increased end user satisfaction.
  • Helped build the Enterprise Change Management team and related processes through collaboration and providing expertise, insight, and leadership.

Project Manager, Vice President

Confidential, Newport Beach, CA

Responsibilities:

  • Member of the Center of Excellence, responsible for driving its mission in providing leadership and guidance in the delivery of enterprise application and business critical solutions.
  • Led and managed multi-year and multi-million dollar project implementing a new document tracking and workflow system for the Document Services group using Pega System’s platform and the case management and workflow modules. Integrated new system with Tableau for reporting needs.
  • Used Rally software to track and manage Agile projects and used ALM/HP Quality Center to manage projects using Waterfall.
  • Led multiple projects concurrently under the overall CFPB (Consumer Financial Protection Bureau) initiative involving TCPA (Telephone Consumer Protection Act) and Consumer Letters for loan default servicing.
  • Led and delivered a data-centric project as part of the Service Member Civil Relief Act (SCRA) to identify and provide the required protections to Service members including suspension of debt payment and relief. The project increased the successful identification, outreach, and Service members helped by 30%.
  • Successfully delivered over 100 projects and system enhancements with an average budget of $250,000 that focused on US Treasury mandated Supplemental Directives designed to assist struggling homeowners to avoid foreclosure or obtain a loan modification which resulted in the reduction of high-risk portfolio and the number of “at risk” homeowners from over 1 million to less than 100,000 in 2 years.

Consultant, Project Manager

Confidential, Costa Mesa, CA

Responsibilities:

  • Worked with various clients in providing consulting services and expertise on improving business processes to increase efficiency.
  • Conducted end-to-end business process review and recommended process improvement for a leading paid-for-phone service company.
  • Provided solutions for a local health care provider that increased efficiency in the delivery of care by 18%.

Consultant

Confidential, Aliso Viejo, CA

Responsibilities:

  • Worked on a multimillion dollar enterprise-level commission system replacement project focusing on the commission work-stream.
  • Collaborated with Business leaders and subject matter experts across multiple business units along with the external vendor in the documentation of current business workflow processes and requirements of how commissions are paid.
  • Revamped existing commission reports and statements with new business rules and logic as impacted by the implementation of the new commission system.

Project Manager

Confidential, Irvine, CA

Responsibilities:

  • As part of the Product Development group, managed and delivered new products and changes to existing product focusing on application/technology and business needs.
  • Planned and managed entire life cycle of projects from initiation to closing by using accepted project management methodologies such as Agile and Waterfall.
  • Led highly business critical projects including the creation of a desktop-based user tool which allowed the efficient revision of product pricing and features by reflecting the rapid fluctuations in interest rates resulting in dramatic savings.
  • Led multiple projects to revamp website to provide a more robust online presence.

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