We provide IT Staff Augmentation Services!

Program Manager, Scrum Master / Agile Coach Resume

4.00/5 (Submit Your Rating)

Atlanta, GA

SUMMARY:

  • More than Nineteen years of IT industry experience managing, designing, developing and maintaining Enterprise Web Applications implemented using state of the art technology.
  • Proficient in planning and managing multi - million dollar projects with multi vendors/suppliers and global teams (including offshore and remote teams) in financial, banking, transportation, manufacturing, healthcare and services industries.
  • Accomplished leader capable of delivering large scale IT projects on time and within budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
  • Expert at driving the adoption and enforcement of Scrum rules, removing impediments, fostering self-management and keeping teams focused and delivering success in rapidly evolving and dynamic environment.
  • Experienced program manager managing multiple projects varying in nature (development / upgrade / maintenance) and complexity levels and following different development models (Agile, RUP, scrum) using quality tools (six sigma).
  • Successfully ramped up (and down), led and mentored cross-functional and diverse teams across broad technical, functional and business disciplines.
  • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
  • Mitigated risk factors through careful analysis, anticipated and managed change effectively in rapidly evolving global business environments.
  • Defined processes and tools best suited to each project and team and used customized development/quality models depending on project specifics and business goals creating detailed project road maps, plans, schedules and work breakdown structures.
  • Solution Architect - Jyoti’s areas of expertise include design/development and management of Mission Critical Real Time Integrated (Distributed/Service Oriented) systems for Stock Exchanges, Banking and Financial Services, Tele Communication Services, Healthcare Services gathering and understanding customer’s performance, infrastructure & architecture requirements and mapping high performance real time solutions to them, architecting a highly available and scalable solution to meet client’s target SLA, as well as implementing a design to cater to high volume and high performance requirements to meet a desired service level.
  • Adept at facilitating sessions defining user requirements, developing and delivering end-user, performing ROI analysis, creating and maintaining project schedules, budgets and preparing and presenting project briefings to executives.
  • Experienced in Databases (MS SQL Server, Oracle, TimesTen), Middleware SOA suite (BPEL, ESB, WSM, BAM and Business Rules Manager), Business Reporting (Business Objects, Crystal Reports, OBIEE), Integrations with ERP, CRM, Financials and Enterprise Web portals.
  • Excellent communication skills, interpersonal skills; self-motivated, quick learner, team player.
  • Provides a well-rounded outlook valuable to clients and implementation teams.
  • Project Strategy and Design
  • Top-Down Comprehensive Plan and Budget
  • Effective Organization and System Definition
  • Timely recruitment / transfer and induction of quality team members
  • Team Mobilization
  • Operational effectiveness and Implementation
  • Insightful Project Control and Measurement
  • Rigorous management of risks, rework, issues, dependencies
  • Robust and Commercially driven Change management
  • Agile Principals
  • Iteration/Sprint Planning Meetings
  • Tasking Meetings/Retrospectives
  • Relative Estimation
  • Story-Based Development
  • Conflict Resolution
  • Communication
  • Project Management

TECHNICAL SKILLS:

Project Management: AGILE, RUP, SCRUM, Waterfall models, MS Project, MS Sharepoint, RAID Log, MS PowerPoint/Word/Excel ISO Standards, SEI CMMI Level 5 Standards, Six Sigma Finance, Banking, Investment, Sales and Marketing, Retail, Utilities, Healthcare

OBIEE/A: Business Objects, Crystal Reports, MicroStrategy Erwin, Oracle Data Modeler

Microsoft SSIS, Informatica: Oracle 8i/9i/10g, Oracle Timesten IMDB, Oracle Spatial, Microsoft SQL Server, DB2, MS Access, Sybase, MySQL, PostgreSQL, MongoDB, SQLite

Oracle Fusion Middleware: SOA Suite (BPEL, ESB, WSM, BAM, BRM), OID, OIM, MQ Series, Tibco Microsoft IIS, WebLogic, Websphere, Oracle App Server, ApacheWeb server, Tomcat

Microsoft: Windows 3. / 2000/ NT/XP/8, DOS, MVS/XA, AIX, Red Hat Linux 5.x/6.x, Solaris 8/10 Java Spring Hibernate, XML, XSL, Java applets, servlets, JSP, EJB, J2EE, ASP, ActiveX, Basic, C/C++, Cobol, HTML, DHTML, SQL, PL/SQL Eclipse, Oracle ADF, Oracle JDeveloper, Visual Basic, Visual C++, Power Builder, Photoshop, Frontpage, MS Visual Source Safe, PVCS, vi Trilogy Selling Chain, Documentum

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Program Manager, Scrum Master / Agile Coach

Responsibilities:

  • Lead and engage business stakeholders and IT leaders to define roadmap, create/negotiate program scope and timelines and appropriate budget
  • Define and drive projects to deliver BI, reporting and analytics capabilities.
  • Drive the definition of business requirements for reporting, dashboards, analytics and ad-hoc reporting by helping create program level JAD sessions and ensuring participation of all stakeholders.
  • Drive and Coach the facilitation of scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups)
  • Enact change and continuous improvement and empower teams to self-organize and grow cross-functionally.
  • Lead and review Requirements and Design effort for all teams in the program.
  • Oversee the management of complete lifecycle of code development, from ideation to sprints to deployment for all streams (projects)
  • Oversee the management of backlog, prioritize resolution of defects/bugs and evaluate/manage program wide metrics.
  • Program planning, estimation, costing, tracking.
  • Manage multiple vendors/suppliers for resource planning and management.
  • Program wide risk analysis, root cause analysis and mitigation
  • Customer Relationship management - Communicate with other management, product managers, support specialists on product issues.
  • Evaluate solutions and provide technical recommendations.
  • Lead Quality and Standard Specifications effort.
  • Release Management - Manage code releases and shared APIs with other IT groups
  • Track, manage and communicate team velocity and sprint/release progress
  • Manage budget, vendor/supplier relationships and facilitate legal paperwork.

Technology Highlights: Oracle Business Intelligence (OBIEE), Oracle Fusion Middleware (SOA), Oracle RAC, MS Sharepoint, MS SQL Server, Java Spring, Hibernate, BigData (HDFS2, MapReduce, Yarn, Cassandra, Vertica, Hadoop, Hive/HBase with sqoop, Tableau, MSBI)

Confidential, Atlanta, GA

Program Manager

Responsibilities:

  • Own and drive complete project lifecycle from a business perspective of the Enterprise Transformation program including scope, business analysis, design, development, quality control, user acceptance testing and support across the various teams (50+) participating in the program.
  • Create and manage a program management framework across multiple streams of work.
  • Help create an appropriate structure and governance for the program using standard project management methodologies, templates and processes.
  • Design and execute agile framework for the program and coach the leadership and teams on appropriate agile/lean engineering practices.
  • Optimize strategic flow across business and technology by identifying opportunities for continuous operational improvements.
  • Coordinate and manage technical activities across multiple teams (Architects, Product Managers, Development Team Managers, Systems Analysts, QA, Infrastructure), and clearly translate business priorities and objectives into technical solutions.
  • Manage dependencies across various teams in the program and evaluate/mitigate risks, delays, issues.
  • Coordinate delivery across multiple teams spanning multiple domains and review detailed program schedules across the teams.
  • Work with Technical product managers and development leads to define sprint schedules and code drops and coordinate alignment of dependencies.
  • Provide overall program leadership and guidance.
  • Project planning, estimation, costing, tracking for the program.
  • Budgeting, Resource planning and management of vendors/suppliers.

Technology Highlights: Tibco CE, Spring Boot, Apigee, Cassandra, gemfire, MS Sharepoint, MS SQL Server, OBIEE, Tableau, J2EE, AngularJS

Confidential, Atlanta, GA

Program Manager, Scrum Master / Agile Coach

Responsibilities:

  • Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups)
  • Enact change and continuous improvement and empower teams to self-organize and grow cross-functionally.
  • Lead and review Requirements and Design effort.
  • Manage lifecycle of code development, from ideation to sprints to deployment
  • Manage backlog, prioritize resolution of defects/bugs
  • Project planning, estimation, costing, tracking.
  • Resource planning and management.
  • Risk analysis, Root cause analysis and mitigation
  • Customer Relationship management - Communicate with other management, product managers, support specialists on product issues.
  • Evaluate solutions and provide technical recommendations.
  • Lead Quality and Standard Specifications effort.
  • Release Management - Manage code releases and shared APIs with other IT groups
  • Track, manage and communicate team velocity and sprint/release progress

Technology Highlights: Semantifi, Business Objects, Crystal Reports, MicroStrategy Business Intelligence, Oracle Business Intelligence (OBIEE), Oracle Fusion Middleware (SOA), Oracle RAC, MS Sharepoint, MS SQL Server, Java Spring, Hibernate, MySQL, PostgresSQL, Teradata, BigData

Confidential, San Jose, California

Project Manager, Solution Architect, Scrum Master

Responsibilities:

  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum related meetings.
  • Worked with engineering and other managers to identify cross-team dependencies and manage inner-team tasks.
  • Project planning, estimation, tracking.
  • Risk analysis, Root cause analysis and mitigation
  • Guiding and mentoring new as well as experienced team members.
  • Customer Relationship management.
  • Review requirements and design.
  • Evaluate solutions and provide highly available and scalable solutions.
  • Setup development, integration and production environments.
  • Setup post production operations process and environment.
  • Lead Quality and Standard Specifications effort.

Technology Highlights: Oracle RAC, Oracle 11G, Oracle TimesTen, Java Spring, Hibernate

Confidential, Herndon, Virginia

Project Manager and Solution Architect

Responsibilities:

  • Guiding and mentoring new as well as experienced team members.
  • Oracle relationship management.
  • Review requirements and design.
  • Evaluate solutions and provide highly available and scalable solutions.
  • Lead Quality and Standard Specifications effort.
  • Lead Business Process improvement efforts.

Technology Highlights: Oracle 11G, Oracle TimesTen, Oracle Fusion Middleware, OBIEE

Confidential, Houston, Texas

Project Manager, Solution Architect

Responsibilities:

  • Project planning, estimation, tracking.
  • Prepared Statement of Work and other related project management documents.
  • Performed process optimization exercise.
  • Risk analysis, Root cause analysis and mitigation.
  • Guiding and mentoring new as well as experienced team members.
  • Customer Relationship management.
  • Review requirements and design.
  • Evaluate solutions and provide technical recommendations.
  • Review Oracle SOA and OBIEE installation and configuration.
  • Business Process Design and Implementation in BPEL and ESB
  • Implementation and integration of business logic in PLSQL packages using database adapters in different BPEL processes.
  • Configuration and integration of ESB.
  • Performance Tuning of Oracle SOA Suite
  • Maintenance of production SOA instances
  • Hold discovery and requirements gathering sessions with Executives and Users.
  • Data Modeling - Design, analyze and implement conceptual, logical and physical data model.
  • Review Data Warehouse and ETL setup.
  • Data conversion, data integration and data mining for data warehouse and business intelligence.
  • Integration of source data (including legacy data) from files and miscellaneous databases into the DWH.
  • Create complex PL/SQL stored procedures for ETL.
  • Create complex ETL processes in Informatica to facilitate Extraction, Transformation and data load from OLTP systems to OLAP systems.
  • Build executive dashboards

Technology Highlights: Oracle SOA Suite, Oracle RAC, Oracle 11G, MS SQl Server, OBIEE, Siebel Analytics

Confidential, Atlanta, GA

Honorary Oracle Services Manager and Solution Architect

Responsibilities:

  • Guiding and mentoring new as well as experienced team members.
  • Oracle relationship management.
  • Quality reviews for all Oracle projects.
  • Review requirements and design.
  • Evaluate solutions and provide highly available and scalable solutions.
  • Lead Quality and Standard Specifications effort.

Technology Highlights: Oracle 11G, Oracle TimesTen, Oracle Fusion Middleware, OBIEE

Confidential

Country Head, Oracle IMDB Sales Consulting

Responsibilities:

  • Business development, Account management, pipeline and lead management.
  • Gathering and understanding customer’s performance, infrastructure and architecture requirements and mapping Oracle high performance solutions to them.
  • Architecture and product (functional and technical) workshops for customers.
  • Architecting, designing and implementing real time Proof of Concepts and Pilot projects to demonstrate transaction volumes and performance SLAs usually against competitive solutions.
  • People and Project management for completion of POC and Pilot projects. and mentoring to various Oracle LOBs.

Technology Highlights: Oracle 11G, Oracle TimesTen, Oracle RFID, Oracle Fusion Middleware, OBIEE

Confidential

Project Leader, Architect

Responsibilities:

  • Overall responsibility for design, development and deployment of the system.
  • Led an onsite development team of 25 and a maintenance/operations team of 15.
  • Responsible for design/development of the core real time module ‘common service layer’ with Oracle TimesTen.
  • Responsible for obtaining user acceptance and client signoff on all modules of the system.
  • Requirements gathering and design of two complex phase II modules.
  • Design Oracle Database Schema and Data Warehouse design.
  • Design processes for ETL.
  • Data modelling for Business Intelligence.
  • Design Business Object Reports and dashboards.
  • Design, configuration and management of Database Backup.
  • Setup of the production environment and deployment of the live system.
  • Design and setup a process and application for monitoring the live system
  • Setup of a process for implementing change requests.
  • Setup of a process for the operations and support of the live system. f the operations team of 15 in the operations/maintenance of the live system.
  • As a quality lead, reviewed projects and processed followed for various development/maintenance/support projects.
  • Trained, guided and mentored project managers.

Technology Highlights: J2EE, Oracle 9i, Oracle TimesTen, Business Objects, Informatica, QuickRules (Rules Engine) Analytics and Tibco Enterprise Service Bus

Confidential, Purchase, New York

Program Manager

Responsibilities:

  • Led the client site team(s) spread over several client locations, and offshore team in India and multiple international locations.
  • Complete responsibility of baseline support and maintenance of 100+ applications.
  • Responsible for design and development of new applications for Corporate Executives.
  • Manage projects at multiple sites.
  • Manage multiple vendors and suppliers
  • Functional Expert for all applications.
  • Lead the analysis of existing systems and requirements gathering for new integration services.
  • Responsible for client signoff on the plan(s), design CUT, IT/RT and Acceptance deliverables.
  • Setup process for knowledge sharing and of remote teams.
  • Single point of contact with the client business and IT teams and vendors for all communication regarding the project(s).

Technology Highlights: J2EE, Weblogic, Oracle 8i, Business Objects, Informatica, Citrix NFuse, PowerBuilder 6.5/8.0, MS Access 95/97/2000/2002 , MS SQL Server 2000, IIS 5.0, Informatica, ASP, VBScript, Photoshop, Frontpage, custom vendor applications

Confidential, Atlanta, GA

Project Manager, Architect

Responsibilities:

  • Overall responsibility for the design, development and deployment of the system.
  • Led an onsite team of 5.
  • Responsible for obtaining user acceptance and client signoff on all project deliverables.
  • Designed the UI framework for data management api’s using XML.
  • Created User Kit and setup a process for user .

Technology Highlights: J2EE, Weblogic, JSP, Java, XML, DB2.

We'd love your feedback!