PROFESSIONAL PROFILE:

• Pursuing a strategic senior role leading teams in business technology implementations, organizational analysis for process improvement and/or transformation.
• PMI certified, Sr. Project Manager (PMP) and, Professional Business Analyst (PMI - PBA), with Program Management experience in large multi-site organizations using traditional, Agile, RUP, & hybrid methods. Experienced in customer facing roles leading multi-stream programs and multi-product, projects.
• Managing complex business initiatives, technology implementations, remediation’s, and recoveries, leading cross-functional teams, through the full the analysis, project, test, and conversion lifecycles.
• Experienced implementing SaaS, EHRs, 3rd party COTS, HL7 and IP interfaces & devices to automate business and clinical workflow processes to satisfy strategic goals related to ROI, business performance, cost management, error reduction, and regulatory compliance.
• Experienced managing matrixed teams and diverse business owners, C-suite executives, M.D.s, R.N.s, Director’s, IT staff, end-users and vendors.
• Large regional area managementWork stream creation/Risk Mgmt SDLC/PMLC/STLC
• Project/Program ManagementBudget Management/ForecastingNetwork Technology
• Integration ManagementSoftware/Device/Process/EHR ImplementationIP Technologies
• Strategy/Planning/Resource AllocationPMI MethodologyLinux/LAN/WAN
• Stakeholder/Vendor/Team ManagementMulti-platform analysis/testing/implementationSaas/COTS/ASP/VM
• Business Process ModelingRequirements Elicitation/MgmtPrimavera/MSProject
• Remediation/Process CorrectionWorkflow Analysis/DiagrammingInnotas/PlanView
• Business Performance InterventionDMAIC/Instructional/non-InstructionalStaff Development
• Mentoring/training
• In a consulting role, leading multiple technology project integrations and implementations and directing two cross-enterprise program initiatives, achieved cost savings of $300k+ and performance efficiencies, through process improvement and optimization.
• Successfully delivered sustainable business savings and capabilities; mentored, trained and supported the development of staff.
• Established business assessment procedures to facilitate vendor evaluation and service delivery for improved alignment & benefits management (cost, time, quality, customer satisfaction/retention)

EXPERIENCE:

Confidential, Flower Mound, Texas

Senior IT Project Manager

Responsibilities:

• Manage technical integration projects for 15 states across multiple regions
• Customer-facing project management/product education, technical and functional overviews
• Manage network integration projects for multi-media device & software implementation- OR workflow solutions with diverse EHR and RIS system integrations
• Program development of three distinct product lines (governance, alignment, assurance, management, integration, infrastructure, planning, quality, change management, delivery, KPOs)
• Develop project management processes specific to the IP (internet protocol-based) product line
• Train and mentor junior project management staff in PMI methodology and new proprietary processes

Confidential, Richmond, VA

Program Manager

Responsibilities:

• Delivered centralized database for all Cerner solid organ transplant patient data
• Provided remediation of HL7 data interface
• Performed feasibility assessment for interface customizations with UNOS
• Led audit of 3rd party COTS system to assure performance and regulatory compliance with CMS, UNOS, OPTN.
• Oversaw vendor selection and replacement through financial, business & performance analysis, capability assessments and strategic measures
• Managed 500K budget; Led/managed team of diverse product owners, C-suite stakeholders, clinical, technical and, business staff

Confidential

Project Manager

Responsibilities:

• Managed combined 3 million dollar budget;
• Led cross-functional team of business owners, technical, clinical, and vendor project teams
• Ambulatory clinic conversion to Cerner Powerchart (automation of workflow and patient data)

Sr. Business Analyst

Confidential

Responsibilities:

• Conducted nursing workflow assessment, analysis and instruction of 90+ patient units for the automation of medication administration in the Cerner PharmNet, PowerChart and CareAdmin modules.
• Led/trained groups of nursing, business, and technical staff in new workflow application

Confidential, Atlanta, GA

Interim Program Manager

Responsibilities:

• Managed 4-million-dollar budget; team 9 project managers and 13 separate projects
• Managed objectives to address security compliance and vulnerabilities of desktops and servers, enterprise-wide.

Sr.Project Manager

Confidential

Responsibilities:

• Managed IT & telecom services installation for newly constructed facilities; managed SaaS implementations:
• Provided cost savings of $168k through risk evaluation and performance analysis, winning a partial refund of contract purchase and an executive decision to re-evaluate product selection processes.

Confidential, St. Petersburg, FL

Project Manager/Business Analyst

Responsibilities:

• Led Test and Analyst teams in the initiative to improve/correct patient identity management across all VA systems (hospital, administrative and cemetery) to reduce service delays in benefit processing, care &insurance management.

Sr. Business Analyst

Confidential

Responsibilities:

• Lead Business Analyst for requirements analysis and development to correct facility identification and location in the Confidential system to improve/correct on and off-site facility identification accuracy across all VA systems for benefits assignment and billing.

Lead Functional Analyst

Confidential

Responsibilities:

• Led team of Data and Business analysts in data/requirements identification/development for centralization of specific health data in a repository that was to serve as the authoritative source enterprise-wide.

Business Analyst

Confidential

Responsibilities:

• Executed requirements analysis and development to facilitate COTS integration to VistA registration, insurance, billing, and payment.

Project Manager/Test Lead

Confidential

Responsibilities:

• Implementation of specific data points within 13 clinical & business applications to enhance revenue cycle performance.