SUMMARY

• me am also very knowledgeable with key ITIL Foundation vs. 3 processes, and with MS Office tools, including MS Project, MS Word, MS Excel, MS PowerPoint, as well as with other alternatives, such as Clarity PPM, SharePoint, graphs & charts. me am very experienced with Projects and Services requiring expertise in IT Project and Product Management, IT Networks, IT Security and Regulatory responsibilities, such as internal systems, including their Change and Release Management, their billing, their financial and accounting data, their tracking, and their purchases, which includes all labor, equipment and materials, and their accountability.
• As an IT InfrastructureProject Manager, both schooled and hands - on trained, me has successfully managed and deployed various large and small-scaleInfrastructureProjects, and/or Services throughout teh United States and teh world, such as teh Global roll-out of teh Enterprise-wide DNS Project, teh Global roll-out of teh Enterprise-wide DHCP Project, teh firm’s Domain Administration Project, which involved all of teh Company’s Active Directory and LDAP Projects, and teh IP Addressing and Tracking of Network devices Project (which involved all of teh Company’s over 500 Unix & Linux, MS & Confidential servers); teh Centralization of teh email System (servers) from De-centralization (at each individual cites - Data Centers) to teh Centralization (from local servers to Confidential Mainframes) Project out of Metro Tech in Brooklyn; teh installation of Confidential ’s Tivoli Security Tools Project, which was deployed throughout teh Corporation’s (over 550 cross-platform servers - Confidential, MS, Unix & Linux OS), tools that not only monitored teh systems’ Security, but teh health of teh system’s OS, as well as teh Database and teh server themselves. These projects were implemented throughout various regions of teh US, Latin America, Asia and EMEA, and were coordinated in partnership with each cites’ Executives and SME, as well as their Help Desks.
• Another project consisted of migrating VOIP (standard E.164, and H.323 numbering conversion to IP) throughout teh company, and Cisco’s Call Manager, replacing teh firm’s traditional AT&T telephone System (analog to digital), a tremendous ROI for Management. Their WBS, their schedules, their backups and their activities, and their unique tasks, as well as their updates, reporting and tracking responsibilities, all were shared with local Management, or Primary Stake Holders in those regions. me has also performed dashboards and charting analysis within my projects, and has also delegated whenever appropriately. me also performed all teh training on teh system, as me am certified to train in various states. As a strong advocate of teh PMI Project Methodologies & Framework, and SDLC models,
• me has also managed and participated in Major Event Management Projects and Services, such as teh FXMIS system, which was used daily by FX Traders. me also participated in managing teh Disaster Recovery and Business Contingency planning exercises, isolation and power-down testing, and implementation of teh Load-Balancing exercises, eliminating teh possibility of teh single-point-of-failure. These Projects also included business applications and services, ensuring both teh business and regulatory areas were in compliance with teh business itself, as well as with certain aspects of Governmental regulatory compliances, me.e.: SOX and CCAR.

TECHNICAL SKILLS

• Project Management Methodology - PMBOK, SDLC, 15 yrs
• IT Developing Business Case, Feasibility Studies,15 yrs
• Project Management Guidelines, Tools, Techniques,15 yrs
• Project Planning - Activities, Tasks, Timeframes,15 yrs
• Resource Management - WBS, Labor, Equipment, 15 yrs
• Financial Asset Management - Labor, Equipment, Cos,12 yrs
• Risk and Quality Management - Assurances, Control, Potential Risks, Targets, Action Items, 15 yrs
• Ease adoption of Release & Change Management Policies and Procedures, 5 yrs
• Drive regulatory compliance - Upon Notification
• Improvement of IT Service Availability (Implementation of new Support Model), 15 yrs
• Drive improved DevOps release processes - Dodd-Frank Regulations, Stress Testing, 15 yrs
• Increased Security Controls, 15 yrs
• Adopt ITIL® Best Practices Library vs 3
• Communication - Tailoring, Keeping All Informed, 12 yrs
• Bank & Governmental Regulations & Lack-There- Off - Dodd-Frank Regulations
• Comprehensive Capital Analysis & Review (CCAR), Wall St. Reform & Consumer Protection
• SOX (404), Loan Flexibility-Lack There-off, Existing Reporting
• Confidential Tivoli Identity Management (TIM)
• Confidential Tivoli Access Management (TAM)-+
• Security - Firewalls/Proxies/RADIUS/Packets / SSO,10 yrs
• SME - Daily Scheduling, Monitoring, Backups,15 yrs
• Vendor Management - Coordinating Plans, Cost, Build, 15 yrs
• Change and Release Management - Coordinating all changes & training,12 yrs
• OPS, Support/Help Desks - Coordination, Training,12 yrs
• Project Tracking, Reporting, Monitoring, Controlling, 15 yrs
• IPAM, DNS / DHCP Planning, Deployment, Roll-outs, 15 yrs
• Sybase - Database Administration & Support,15 yrs
• Load-Balancing - D/R, Power-downs, Fail-Over, 15 yrs
• Internal/External, HSRP, OSPF / BGP, Autonomous Sys, Anycast, 15 yrs
• Documentation - MS Office Expertise, Project, Word, and Clarity PPM 13 yrs
• Compliance - Gov., Business, Company Reporting,15 yrs
• Cisco, VOIP, Storage & Retrieval, Cloud Computing, Anycast,12 yrs
• Active Directory, LDAP, Ports, Protocols, NAT, Printing, 15 yrs
• OSI Layers, TI, T2, T3, Routing, KBPS, Speed & Capabilities, 10 yrs
• Networking Internal/External Routing (OSPF/BGP), HTTP/HTTPS (Ports 80/443), Packets, 15 yrs
• Data Center/SME - Power, Cabling, Hubs, Switches, Security, Anycasting, 15 yrs
• Streaming Media/Video, Cisco, Avaya, Alcatel-Lucent 12 yrs
• Teleconferencing, Voice, Video, Chat, IPTV,VPN, 12 Years
• Microsoft, Netware, Confidential, Cisco, Lucent, Cisco, 14 Years
• Vendor Negotiations, Lucent, QuadraTech, Netware, MS, Cisco, Infoblox, Confidential

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

Responsibilities:

• Short-term Assignment, Managing a Portfolio of IT Projects for a Partner of Confidential, including HR, Workers’ Comp., Data Migration, Billing, Enterprise Policy Center, and Environmental Testing and Deployment
• Managed teh Development andActivitiesof their MS IIS server, and VShell software, which was required for a secured SFTP connection server to work, and managed all DNS/www entries, which teh client used for accessing teh server, etc.
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to Project Closure.
• Experience some internal illness, and since me work primarily as a contractor, after Confidential, me took some time off and travelled extensively with my family.

Confidential

Sr.Project Manager, SO Transition & Transformation Division

Responsibilities:

• Migration and implementation of three companies’ locations into teh Confidential world and SNI NetworkInfrastructure
• These were Brazilian companies located in San Paolo, Brazil, Miami, Fl. and NYC, and were merging into one
• Performed Project Planning, WBS, Budgeting, Resource Managing, Scheduling (Time & Date Management), and developing Milestones
• Experienced coordinating with companies’ Data Center’s SME, who inventoried their locations, equipment (routers, hubs, switches, LAN/WAN, Firewalls, DMZ, servers primary/secondary, desktops, Domains, IP Addresses, DHCP, LDAP, AD, parts numbers, function, applications, etc
• Each Production environment required Data Migration, a Backup of cite for business fail-over capabilities, in teh event of a Disaster occurring in teh Workplace, which required a build-out. Top coordination with teh Production and backup cites were required.
• Conferencing andmeetings, issues and actions items, and all their Network integrations, including: Networks and subnets, IP Addresses, part numbers, domain Naming, TCP/IP to switches, routers, hubs, ports, electrical power and protocols, LAN/WAN, and network equipment (routers, hubs & switches), Servers, desktops and printers.
• Responsible for Systems Security, and working with teh security function to ensure their systems were fully secured.
• Confidential Tivoli Access Management (TAM)
• Also included Apps and Data Managing, storage and retrieval systems, Data Centers, spacing, cabling and Network Inventory, and application load balancing
• Confidential ’s PADSMRT, POs, GeCeps (cost adjustments) for physical installations
• User IDs, Passwords, and Radius Servers, etc., for systems access
• Azeleos, Shore Groups, and other Third Party sub-contractors
• VPNs, SFP, Prime Services, etc., for accessibility, printing and connectivity
• Confidential Tivoli Identity Management (TIM)
• Presentations, Monitoring and Help/Support Desks, Change Controls, etc. for troubleshooting.
• Confidential
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to Project Closure.
• me took some time off due to familial health issues within my family and while looking for next project.

Confidential

Sr.Project Manager

Responsibilities:

• Managing multiple large and small scale projects for major financial accounts and major industry leaders, such as CitiGroup, JPMorgan Chase, Bloomberg, GE Asset Management, Teh Hartford Group, Morgan Stanley, Banco Du Brazil, Confidential, Blackboard, DE Shaw, Confidential, AT&T, Major League Base (MLB) Network, etc
• These projects were primarily for companies’ Enterprise and Network-wide SAN and/or NAS Storage Infrastructures,
• Billing, Financial, and accounting Data were an absolute necessity.
• Some projects consisted of Data Migration, new built and company-wide deployments
• While some were systems-wide, OS code and Controller upgrades, while some others were Enterprise-wide tech HW & SW, and OS refreshes or upgrades, systems patching, Burt remediation, and/or total replacement of identified FAS Controllers, head-swaps, ONCOMMAND/Ops Mgr
• Experienced working with Data Centers SME, their equipment, labor, costs, etc
• Experienced implementing/moving companies’ systems, and their migrations
• Experienced coordinating with teh various vendors, and their costs, licensing, and general maintenance contracts, etc
• Deployments, SnapMirror, AutoSupport Analysis, Network Storage Grid Implementations, VMware, virtualization and cloud computing
• Also included among teh many projects were Data Center migrations, relocations and integrations, capacity management, rack and stack, space allocation, cabling and powering coordination
• As aProject ManagerLead, me used Clarity PPM, or me worked with teh company’s SME on multiple Load Balancing initiatives, specifically, Citrux NetScaler. Citrux which had to be run as part of several testing and compliance efforts ofincoming traffic, and hosting servers in compliance with business regulations to show that an application server is not a single point of failure, as well as it can improving overall application availability and responsiveness. For example, NetScaler load balancing TEMPhas given me projects efficiently because whenever one application server TEMPhas become unavailable, teh load balancer simply directs all new application requests to other available servers in teh pool. It is used with Application Directory Controller (ADC), and TEMPhas allowed me to work on primary building, or Data Center power downs, Disaster Recovery efforts, government or business compliances, etc
• Responsible for Systems Security, and working with teh security function to ensure their systems were fully secured, with teh ability to implement application loadbancing using Cirix software and router
• AlsoNetapp Controllers, Hosts, Storage, Operating Systems: Microsoft, Confidential, Network: NAS-CIFS, Platform: FAS 3000, V-Series, Users, File Services, Protection Software, SnapVault, etc
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to Project Closure.

Confidential

Lead ITInfrastructureProject Manager

Responsibilities:

• Deploying Confidential /vSphere VMware/Symantec/NetAps Systems for a major contractual business partner of Confidential
• Responsible for leading major Virtualization Deployments, Integrations, and Virtualization, InfrastructureExpansions (VMware, vSphere), Data Migration, Storage (Symantec/ Confidential )
• Responsible for Billing, Financial, and accounting Data.
• New VMware vSphere 4 Installation and Configuration
• New VMware vSphere/VSANS Environment & Architecture Designs & Layouts
• Confidential Tivoli Access Management (TAM)
• Coordinating with company’s Data Center’s SME, who inventoried AT&T’s VPN, equipment (routers, hubs, switches, LAN/WAN, Firewalls, DMZ, servers primary/secondary, desktops, Domains, IP Addresses, DHCP, LDAP, AD, parts numbers, function, applications, etc
• Responsible for Systems Security, and working with teh security function to ensure their systems were fully secured
• Confidential Tivoli Identity Management (TIM)
• Confidential System Storage N series EXN1000 & EXN4000 Deployments, NDMP, etc
• Primary Sites & Disaster Recovery Sites Build-outs & Expansions, etc

Confidential

LeadProject Manager

Responsibilities:

• Confidential Integrated TechnologyDelivery, Global Services Division
• Multiple roles as LeadInfrastructureProject Manager/ Cloud Computing/Virtualization & Storage initiatives member
• Responsibilities included leading teh Global deployment of Confidential Monitoring, Auditing & Securities Systems Tools for major contractual business partners of Confidential, within Confidential ’s Integrated TechnologyDeliveryServices & Tivoli Solutions Divisions
• These deployments were on teh following critical systems, and included refreshes, patching and OS upgrades, etc
• Billing, Financial, and accounting Data were an absolute necessity.
• Teh monitoring schema includes: Teh Global Deployment of Confidential Monitoring Systems to over 500 + critical cross-platform systems, me.e.: Unix, Linux, AIX, and MS / Intel systems, as well as critical Network hosting services (Applications, Data Bases, LDAP, FTP, Proxies, Mail Exchange, Firewalls, Proxies, DNS, etc.). These highly critical components were all relevant service providers to teh firm’s physical Network and logical CommunicationInfrastructure, as well as key application and DBs hosting elements
• Responsible for Systems Security, and working with teh security function to ensure their systems were fully secured. These systems were often placed in teh Data Centers, so it was up to me, as Sr.Project Managerto coordinate with these SME and their vendors, licensing, etc. Included among teh tools:
• Tivoli Server Monitoring System (health, OS, sub-components, adapters, disk & file storage, etc.)
• Tivoli Provisioning Manager / Services Orchestrator (Cloud Computing / Virtualization / Tivoli Services Automation Mgr.)
• Tivoli Workload (Batch Jobs) Scheduler, Confidential Tivoli Composite Application Monitoring
• Tivoli’s DBMS for monitoring DB2, Oracle, Informix and MS SQL server Databases
• Tivoli Access Management (TAM)
• Tivoli Configuration Manager
• Tivoli Application Dependency Discovery Manager
• Tivoli Identity Management (TIM)
• Fusion Security Audit Reporting Tool
• Confidential System director, Confidential SRM - used for monitoring servers’ performance, trend data, capacity management, etc
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to Project Closure.

Confidential

Lead Program andInfrastructureProject Manager, IBD / GTISInfrastructure

Responsibilities:

• As Primary Project and ProgramInfrastructureLead within Confidential ’ Investment Banking Departments, managed various critical ITI and Investment Banking DivisionBanking system servers OS, HW & SW (builds, upgrades, patches, and their deployments)
• Business applications and services rollouts (upgrades, upgrades, patches, and new migrations)
• End-User-Platforms -Wintel PC/Desktops (builds, migrations and upgrades), me used MS Office Tools and/or Clarity PPM to manage each respective Plan
• Infrastructureservices deployments (network devices and services, patch and fixes, etc.)
• Web-based and LAN-based applications deployments and environmental upgrades
• New Technologies deployments - voice (VOIP), mail (POP& SMTP), video, chat and Streaming Media IPTV services to-teh-Desktop
• Strategic Audio-Teleconferencing solutions (and web-based apps), Blackberry upgrades & deployments, POC and testing, etc
• Billing, Financial, and accounting Data were an absolute necessity, as managed 13 FTE, and seasonal staff,
• Among teh many programs and projects successfully managed included teh engineering and migration of teh Confidential WMA DNS Namespace and DHCP/IPAM migration to teh Infoblox Interactive Grid System Platform
• As aProject ManagerLead, me also worked with SME on multiple Load Balancing initiatives, specifically, F5 and Citrix NetScaler. Although Citrix is a little more expensive, it also provides teh most efficient support and services. Citrix which had to be run as part of several testing and compliance efforts ofincoming traffic, and hosting servers in compliance with business regulations to show that an application server is not a single point of failure, as well as it can improving overall application availability and responsiveness. For example, NetScaler load balancing TEMPhas given me project efficiently because whenever one application server becomes unavailable, teh load balancer simply directs all new application requests to another available server in teh pool. It is used with Application Directory Controller (ADC), and TEMPhas allowed me to work on primary building, or Data Center power downs, Disaster Recovery efforts, government or business compliances, etc
• Specificdeliverablesincluded coordinating all product releases, Data Migration and testing with applications SME, Data Center Operations, Unix/WIN SAs, Oracle DBAs, Change Management, and teh various other teams for all identified products, applications and server platforms (HW/SW/OS), Oracle DB releases, fixes, patches, and upgrades, etc., and their coordination throughout teh various development/testing stages (DEV, QA, UAT & PROD)
• Responsible for Systems Security, and working with teh security function to ensure their systems were fully secured
• Product/release testing was performed based strictly on Company standard builds, and/or teh utilization of automated build tools, thus facilitating teh “one-build, best solution” process, as well as providing best solution when troubleshooting issues as they arise or are discovered
• These efforts were specifically conducted for Confidential ’ CORE TechnologyInfrastructureand UBSs Wealth Management American division, as part of an over-all global effort, and involved all coordinative processes for teh migration, including scoping teh work, procurement, shipping and handling, installation and configuration of teh specific Grid and Grid members, engineering plans, critical data gathering and assessment, data exporting/ importing, and verification, and teh development of implementation, migration and rollback plans for teh WMA DNS namespace and services
• dis migration project specifically targeted teh integration of their legacy Unix-based BIND to Infoblox, and teh integration of their DHCP & IPAM services which were on Lucent’s QIP system
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to Project Closure.

Confidential

Project Lead, IPAM Network Services Implementation

Responsibilities:

• Primary responsibilities consisted of managing teh project to deploy British Telecom-Diamond IP’s DNS/IPAM Network Services Platform on-site at NASA’s Huntsville, AL Operations Center, which was part of a nation-wide initiative to deploy teh system throughout NASA, including teh Johnson Space Center, Kennedy Space Center, etc
• dis program included managing teh migration and conversion of NASA’s legacy Unix-based, DNS and DHCP environmental Plans to teh BT-INS platform to their Production environment; me used MS Office Tools and/or Clarity PPM to manage their Plans.
• Teh project included migrating named.conf, db root, zone files, and namespace on all Agent servers, external validation of DNS traffic, setting-up NASA Agency baseline / data upload and integration, associate all zones to teh new environment, zone files generation to all NASA servers, validating data, ensuring / confirming all external registry sources and all addresses and domains whose name servers require modification, performed various level of testing / confirmation, and provided on-site implementation support
• System & Desktop Computing Refresh Implementation Project
• Freelance, IT IPAM/DHCP/DNS/Domain Administration Project Consultant
• Short-termed project consultant, managing teh implementation of systems deployments, me.e.: applications, Data Migration, server/desktops, HW/SW/OS upgrades, and over-all systems refresh. MS Office Tools were used for teh documentation.
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to Project Closure.

Confidential

Mgr., Global Services Division, IT Global Operations/Project Lead/ Manager, Global Network Services

Responsibilities:

• Lead Major Global IT Operations projects and initiatives, as well as managing teams of key technical and non-technical resources
• Billing, Financial, and accounting Data were an absolute necessity, as me managed teh Project teams, and accounted for all equipment, labor and licenses.
• Managed various Enterprise-wide deployments and integrations projects involving new technologies, into teh Corporate IT NetworkInfrastructure, systems & services, LAN/WAN and Desktop Computing services, such as Voice-Over-IP (VoIP) Telephony System, distributive e-mail systems, Active Directory (AD) & NDS Services, Global Load Balancing, Virtual Private Networks (VPN), Inter-Connectivity projects resulting from mergers & acquisitions, and within partners and client sites, systems and network integrations, regional and strategic data centers integrations and migrations, and teh deployment of critical Network Services (firewalls, NATs, DMZ, proxies, TACACS, HTTP / HTTPs, SOCKS, global Contingency and Disaster Recovery initiatives, etc.)
• Also deployed Active Directory (as well as Lightweight Directory Access Protocol (LDAP)), and they play a central role in coordinating identity and access management policies. AD/LDAP typically serve as a “source of truth” for user identities and provides access control to on-premises resources such as networks, file servers, and web applications. When on-premises, applications are integrated with Active Directory or LDAP, it is users who are gaining teh best possible experience, as they log in to their domain once, and are granted access to teh appropriate resources. Administrators also benefit, as they maintain clear control over who TEMPhas access and to what. AD which is also ever-present, works well with LAN-based architectures where applications are served from hardware inside teh firewall
• me am very familiar with Active Directory, Domain Administration, DNS, DHCP, DDI, as me was teh one who engineered, built and deployed teh Internal and External DNS Infrastructure world-wide for Chase Manhattan Bank and for Confidential international financial firm
• Managed various simultaneous deployments of global business applications and operationsinfrastructureprojects throughout teh firm’s global CORE, including within Investment Banking, Trading Floors, Retail Banking environments, and CORE business and corporate network LAN/WAN & TCP/P services, and desktop computing services areas, etc
• Primary lead managing critical technical efforts for both Intranet and Internet infrastructures services, using MS Office Tools and/or Clarity PPM to manage each respective Plan; building and servicing Global Network Enterprise locations within teh Corporation (Asia, Latin America, EMEA & teh USA), their Data Centers, IP Addresses, DHCP, AD, LDAP, etc. Functions include interfacing with all Enterprise Lines of Businesses (LoB), and teh most critical projects requiring teh Implementation of teh above CORE Technology Services
• Specificdeliverablesincluded coordinating all product and releases and testing with Data Center Operations, Data Migrations with SME, Unix/WIN SAs, Sybase/Oracle DBAs, Change Management, Routers/switches Configuration Management, Data Centers, and teh various other teams for all identified products, applications and server platforms (HW/SW/OS), Oracle DB releases, fixes, patches, and upgrades, etc., and their coordination throughout teh various development/testing stages (DEV, QA, UAT & PROD)
• As aProject ManagerLead, me worked with SME and quite extensively on multiple Load Balancing efforts and projects, specifically, using DNS, F5, ArrowPoint, and Citrux. Historically, CitrixNetScaler TEMPhas provided me with teh best solutions for load balancing as a core networking solution, although it is a little bit more expensive. Load balancing provides incoming traffic among servers hosting teh same application content, and prevents any application server from becoming a single point of failure, thus improving overall application availability and responsiveness. For example, load balancing TEMPhas provided me to manage my projects more efficiently because whenever one application server TEMPhas become unavailable, teh load balancer simply directs all new application requests to another available server in teh pool. It is used with Application Directory Controller (ADC), and TEMPhas allowed me to work on primary buildings, or Data Center power downs, Disaster Recovery efforts, Government compliances, etc
• As Sr.Project ManagerLead, successfully led teh firm-wide Voice deployments ofCisco’s Global Voice (VoIP) product and services for a leading international financial services firm, replacing traditional voice & phone services. (dis project resulted in a substantial savings for teh firm’s traditional phone service.)
• Also deployed VOIP with ENUM and to standard E.164, and H.323 numbering conversion IP via DNS (analog to digital), voice domains, IP Address networks and subnets, vendor-specific configurations (TFTP), Dy-DHCP templates & scopes for automatic IP address management & allocation for all network phones, etc
• Also led teh deployment ofCisco’s Call Manager for transferring/forwarding calls, and other features
• AsInfrastructureProject Manager, me has performed, or worked very close with Security and done security work for over 15 + years on providing a secured environment and safety to teh firm
• Professionally speaking, me has managed over 500 + company servers for Confidential, and over 550 + servers for Confidential, to name a few, and in every case, their security was critical to teh firm, and to my function
• me has also deployed and very knowledgeable with many security concerns, and/or software (both built in-house and/or off-teh shelf purchases), such as radius, firewalls and Stateful Inspections, packet filtering, Network trafficking, ports closure, proxies (Web-hosting & clients accessibility), Single-Sign-On (SSO), certification, password re-cycling, Identity Management (TIM) and Access Management (TAM), system monitoring and control, auditing, including Root Cause Analysis, Problem and Incident Management, Risk and Quality Management, etc
• Managed teh global deployment of teh firm’s Network Operations TCP/IP (IP) and Network Implementation and Operations Services, including all Global QIP systems, all business and corporate-level internal and external domain brands (jpmorganchase.com, chase.com, chasecreditcardservices.com, chaseinvestmentservices.com, jpmorgan.com, etc.), teh Corporation’s Domain Naming Systems (DNS), teh dynamic-DHCP system, and teh corporate-wide IPAM system for network device address management, etc
• Oversaw teh planning, budgeting and all day-to-day, business-as usual operations for teh Global TCP/IPInfrastructure Division, within teh Global TechnologyInfrastructureDepartment. Interfaced with all Enterprise Lines of Business - from Senior business executives to technical Subject Matter Experts (SMEs), to clients and vendors, and with all CORE services, such Help Desk, Change and Risk Management, Audit and D/R Planning Services, Network & Systems Security, OPS, NOCs and Data Centers, Purchasing, HR, etc
• Coordinated teh movement of Data Centers and new systems implementations and migrations, along with Data Center SME
• Managed teh built and international deployment and services of teh QIP system to all Company Global locations, me.e.: Asia (China, Hong Kong, Singapore, Thailand, India, Tokyo, Australia), Latin America (Brazil, Argentina, Mexico, and Chile), and throughout teh UK, EMEA and teh US)
• Developed PMO, Data Center and NOC Operational IP policies, procedures, and processes pertaining to management, Notification, Escalation and Troubleshooting Critical Network IP Services, (networks, servers and services)
• Developed training material and performed technical training of systems engineers and support personnel on teh installation, configuration, and maintenance of teh system, and on trouble-shooting systems problems.
• Required Project tracking and reporting, lessons learned and documenting, as well as training, prior to all Project Closure.