SUMMARY

• Scrum Master with 7 years of IT consultant experience in serving and implementing complex projects.
• Hands - on experience in adopting traditional SDLC, Agile: Scrum (CSM), SAFe Methodologies for large scale IT solution implementations.
• Experience includes successfully carrying out major client’s IT transformation initiatives by leading multiple projects in US customer locations and back-office in global delivery model
• Strong experience in acting as Scrum master for Software Development teams by building stakeholder relationships
• Nurtures self-organizing, high performing teams through servant leadership and coaching
• Facilitates all development processes, and mentors team members for better productivity
• Removes impediments to team’s progress through open & reasonable discussions, and resolves conflicts through arbitration, negotiation or escalation
• Manages internal and external dependencies to ensure team is not impacted in delivery timelines
• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos, and other Scrum-related meetings
• Celebrates each team member’s achievements and contributions in a big way in the presence of all the team members to boost their morale & confidence
• Well versed in Document Management collaborative tools such as SharePoint, Confluence, JIRA, and RALLY
• Hands-on experience in SAFe (Scaled Agile framework) implementation - identified PI objectives, lead PI planning & Agile Release Train, contributed to Release Planning
• As a Scrum master ensures maintenance of Scrum Artifacts such as Product Backlog, Sprint Backlog and updated Burn down chart and Burnup chart
• Guides PO to ensure Vision/Roadmap transparency, ensure team is aligned to these Goals & Objectives
• As a Coach guides & trains the team in adopting lean-agile mindset
• Provided weekly status to CRT Management and all relevant stakeholders

TECHNICAL SKILLS

• JIRA
• Jama
• Rally
• TFS
• Microsoft Visio
• Microsoft Project
• Power Point
• Excel and MS Project
• Quality Center
• Oracle
• HTML
• PLSQL
• AS400
• Java

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Scrum Master

Responsibilities:

• Solid understanding of the scrum framework and other scrum practices dat can evolve within a team to achieve success
• Coached/Mentored a cross functional team of 12 resources to deliver quality products which led to over $3.5M in revenue for the year of 2017/2018
• Utilized Agile Scrum practices to halp the team increase their velocity by 63% within the first year of Agile adoption
• Contributed and Shared noledge weekly in Agile Central Community gatherings as a regular speaker
• Expert Admin user in JIRA and Confluence for project activity and document management
• Experience of Agile Metrics Reporting and capturing Burn down/up techniques, numerous Retrospective formats, handling defects.
• Organized and facilitated project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings
• Track and communicate team velocity and sprint/release progress with, and to all affected teams and management
• Facilitate discussion and conflict resolution with client, product management office, and other stake holders.
• Worked closely with the Product Owner, Project Manager, and Technical Lead to assure dat the work is strategically prioritized for value, risk mitigation and timely delivery
• Helped the team stay focused by removing impediments, protecting them from distractions and keeping team meetings lean and efficient
• Coordinated software testing and deployment activities with other development teams
• Experience solving complex problems (Business and Technical) and identifying solutions for problems.
• Conducted Team Building exercises to keep the team motivated and become more productive
• Created Dashboards for Stakeholders to analyze status& metrics and also created Storyboards for user functionality
• Generated yearly cost savings of $200k in maintenance of eDocuments through business process improvements

Confidential, Denver, CO

Scrum Master

Responsibilities:

• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Track and communicate team velocity and sprint/release progress with, and to all affected teams and management
• Facilitate discussion and conflict resolution with client, product management office, and other stake holders.
• Celebrated team member’s success with whole team and recognized their contributions
• Worked closely with the Product Owner, Project Manager, and Technical Lead to assure dat the work is strategically prioritized for value, risk mitigation and timely delivery

Confidential, Salt Lake City, UT

SAFe Scrum Master

Responsibilities:

• Evaluated requirements with Product Owner for vPayment (Virtual Card Product in Card Payments using Tokenization with charge volume of $ 1 B per year) and translated them into Features & User Stories in Rally
• Excellent noledge in Payments domain (issuer/Acquirer/Authorization/Settlement) with focus on Tokenization
• Lead the team in PI Planning (Program Increment) by defining PI objectives - planning, execution, and inspecting/adapting using SAFe
• Contributed to Release Planning identifying dependencies & value streams implementing SAFe
• Moved features in Kanban board during Grooming sessions to ensure PI readiness for SAFe implementation
• Served 3 scrum teams of total 30 members by conducting all agile ceremonies
• Refined Acceptance Criteria for 10 Features (on an average dat is 200 user stories per release) in Backlog Refinement/Grooming sessions to develop Test-driven user stories
• Sprint Planning: Maintained 100% groomed stories before start of each sprint and assigned work as per team capacity
• Identified risks in Daily Standup & proactively removed blockers improving burn-down by 25%
• Coached the team in ambiguities facilitating open discussion & derived optimum solutions
• Identified action items for each team member in Sprint retrospective
• Provided product vision & support to Architect during Solution Design & guided Testing team and Product Owner in accepting the stories during Sprint Demo
• Directed an initiative worth $500k to develop real-time analytics on a dashboard showing product metrics such as Charge volume per client per channel, number of tokens per day, Time sensitivity etc., halping marketing team for better market penetration

Confidential

Business Analyst

Responsibilities:

• Defined requirements of On-boarding application for Confidential partner organizations (www. Confidential .com/go/ppe ), coordinating with client managers and supporting application architecture impacting $10 B revenue
• Single point of contact supporting on-boarding presentations for partners during Asia- Pacific time zone
• Created business process flows, Use Cases and Test cases to ensure requirement validation is complete
• Team Lead for a technical team of 10 in developing enhancements and in providing technical support
• Ability to be strategic from a technology perspective and engage in consultative relationships

Confidential

Release Manager

Responsibilities:

• Defined requirements for banking channel platforms of Lending, Deposit, ATM & Internet Banking for Middle East in traditional Water Fall model of SDLC
• Compiled & reviewed the Specification documents for (~20) change requests monthly to ensure enhancements are deployed in timely manner collaborating with Business User groups
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Collaborated with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Defined the system functionality in the form of use cases, use case scenarios and Use Case narrative using UML Methodology
• Developed detailed BRDs and FRDs using modeling tools following the SDLC structure
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Led monthly Batch runs for User acceptance testing of highly critical change requests