Senior Program Manager Resume Bellevue, WA - Hire IT People

SUMMARY

Dedicated leader wif extensive experience in portfolio, program, and project management, SDLC, supply chain management, operations, business development, and global markets.
Diverse background includes international experience working abroad. Top - notch communicator highly skilled at integrating cross-functional and inter-cultural teams.
Effective and results-driven wif excellent analytic and strategic skills. Excels at leveraging Information Technology tools for project management and reporting.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Bellevue, WA

Senior Program Manager

Responsibilities:

Design and create client solutions, pricing, and contracts.
Use of analytical modeling and data to optimize business decisions.
Setting and measuring KPIs, holding monthly and quarterly business reviews.
Launch strategic initiatives to develop internal practices and project management methodologies.
Successfully halped a Fortune 100 company launch a new technology product to market.

Confidential, Bellevue, WA

Technical Delivery Manager IV

Responsibilities:

Collected business requirements wif internal stakeholders, including Product, Finance, and Wholesale Operations, to ensure all methodologies, policies, and procedures are followed.
Ensured program milestones were met by tracking progress through Microsoft Project, and communicate milestone status of program to Vice President and Directors of EIT group.
Monitored progress of design delivery and development packages.
Managed and supported new infrastructure planning, including infrastructure design and hardware orders.

Confidential, Seattle, WA

Project Manager

Responsibilities:

Developed work breakdown structures, risk analysis, and project plans to meet project goals and objectives.
Optimized performance across multiple teams by identifying inefficiencies and implementing corrective actions.
Analyzed program profitability and recommended strategies for improvement to Account Management.
Identified unmet business needs and investigated potential growth opportunities to drive new business.
Negotiated contracts, creating Statements of Work and Change Orders to accurately document agreements.
Facilitated and led multiple trainings for Project Management and Professional Services Practices.
Co-found Employee Advisory Committee to promote effective coordination wif executive leaders.
Successfully led teams to obtain $250,000 in bonuses for meeting client-specified metrics and timeframes.

Confidential, Seattle, WA

Operations Specialist

Responsibilities:

Drove business, monitoring success wif daily/weekly sales analysis and margin performance.
Established and maintained positive global vendor relationships to support timely delivery, ensuring product quality.
Negotiated contract terms such as price, quantity, and delivery to generate optimal profit.
Fulfilled major responsibility of properly managing investment of $3.5 million into finished product.
Merchandised and priced jewelry line of approximately 800 SKUs, and analyzed performance rates of styles.
Coordinated trade show promotions, including logistics, merchandise, marketing materials, and secure shipping.

Confidential

Business Development Manager

Responsibilities:

Cultivated new and existing referral sources to develop successful referring relationships.
Collected in-depth customer requirements to best determine product/service strategy.
Promoted quality customer service levels to meet and exceed stated goals and standards.
Created marketing materials using recorded demos and presentations to improve product positioning
Edited and proofread presentations, media content, and other marketing materials.
Represented Confidential at conferences and client meetings.
Wrote and delivered compelling press releases and pitch letters.

Confidential

Assistant Project Manager

Responsibilities:

Improved team processes and deliverables by resolving workflow issues and streamlining approaches.
Corresponded wif Dubai governing bodies on project status and regulatory compliance requirements.
Facilitated international project team resource management between Dubai and France.