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Program, Project Management Resume

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  • 18 years of diverse international experience in teh Digital & Physical Worlds in Enterprise Application Development & Wireless/ Confidential Software Development, IoT, Sustainability, Food Safety and Supply Chain
  • 11 years of Leading & Transforming Projects/Programs/Engagements/Departments in globally distributed multi - stakeholder environments; building resilient systems to meet future organizational goals
  • 10 years in Wireless Communications - 2G/2.5G/EDGE/3G/HSDPA & LBS handset and network protocol stack development, Field Testing, Operator and Handset IoTs



Program, Project Management


  • Leading an Application Development Engagement with OTIS for its strategic, multi-year IoT Program. Setting up Agile development practices from scratch. Spearheading product demonstration for launch at a world expo
  • As teh Head of a 150 headcount co-sourced Technology Portfolio with Travelers Personal Insurance (PI), raised teh bar on Stakeholder Collaboration, Thought Leadership, new processes deployment & adherence. Institutionalized Software Engineering & Project Management Practices. Reduced defects by 90%, grew portfolio breadth by 300%. Coached 5 Scrum teams and transitioned 60% of engagement to Scaled Agile
  • Governance of Scrum Teams of a large strategic program. Monitoring Agile Delivery Practices, Predictability, improving Velocity, Defect Backlog, governance around bringing essential non-capabilities User Stories, conceptualized Dev & QA Test Automation Framework
  • As Head - IT at FieldFresh - “Changed teh Conversation” of teh dept & vendor. Brought complete employee centricity and alignment to business & operations
  • As Head - QA, led Transformational Programs at Confidential which supported top-line growth of 70% over 2 yrs. Deployed, pan-India, highly standardized, compliant, Tech enabled Food Safety & Quality Systems. Increased org TEMPeffectiveness - reduced field incidents, faster response to quality incidents from UK/EU Retailers, predictability & efforts/cost, etc. Systems lauded by British auditors as one of teh most contextual in India
  • As a Program & QA Manager ($2 m) for a product providing navigation services for Telcos & Automobile companies, within 2 ½ months aligned geographically dispersed project teams into an integrated Program. Built a holistic system understanding within project teams - set up communication, delivery excellence guidelines, etc.
  • Turned-around a 911/E911 product development Program ($4 m) by instituting TEMPeffective PM Practices (stakeholder, communication & reporting, etc) & SDLC practices (requirement detailing, multi-pronged reviews, automation); eliminated critical defects. Led to 20% business growth by creation of a new Development Center
  • Maintained highest CSAT & HCL’s Internal Project Quality Index (PQI) for Confidential projects. Led to 30% growth in account and securing NPD projects
  • Innovated processes and practices to significantly enhance project deliverables quality - OaEvS (Output at Every Stage) Methodology, Task Quality Checklist (TQC), 2-O-O Review Approach, etc
  • Created unique people practices such as “Time to Walk”, “4 Necessary Value Adds”, “making you'reself redundant by transferring know-how”, Bubble Appraisals, etc. to build High Performing Teams


Enterprise App Development


  • Creating & delivering initiatives for connected assets for OTIS. Utilizing Thingworx, MS IoT hub, Voice Assistants (Alexa, Cortana), etc. Creating a replicable and scalable framework for global deployment of IoT capabilities
  • Co-created a cloud & Confidential based AgriTech Platform (www. Confidential .co.in) for farm monitoring, forecasting & advisory in small-holder farming context. As a Product Owner created requirements, work flows, processes and templates, did UATs and field roll-outs. Deployed it in teh largest export farming grp (6000 farmers) in India.
  • IKSL (JV of IFFCO & Airtel) Sweet Corn Pilot: Conceptualised, created requirements, adapted & deployed teh IKSL messaging system as an “information & knowledge pipeline” for a targeted Sweet Corn Farmer Base
  • Created requirements for a pan-India Distributor Management System (DMS) to integrate with existing SAP platform. Extending data collection, reporting & forecasting to teh last link in teh retail downstream in India
  • As a Technical Manager & Designer led creation of an IP based Confidential GSM-BTS from scratch - Concept to Calls
  • Several years of full-cycle experience in developing & testing Confidential handset protocols stack software for GSM/GPRS/EDGE/UMTS for global corporations ( Confidential, Texas Instruments, Confidential, Confidential, T- Confidential )

Supply Chain



  • Set up teh FieldFresh & Del Monte India Sustainability Dept - created & owned teh Sustainability Framework
  • Held extensive technical and financial vendor appraisals for a ½ MW solar plant for our flagship factory
  • Showcased potential of smart meters by demonstrating 30% reduction in water consumption by offline measuring tools. Introduced sustainable technologies for water recycling
  • Set up Agri-supply chains for herbs and vegetables. Overcame challenges to maintain & track cold chain through multi-modal transit. Installed vehicle tracking & cold chain transparency technology platforms
  • Led design of commercial R&D Projects for crop variety, inputs, techniques, pest control, Water Use Efficiency, Supply Chain efficiency, etc. Operationalized projects with most promise

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