SUMMARY

• Experienced Project Management Professional, with a consistent record of accomplishment of success in management of business critical projects for several of the largest corporations. Managing project durations ranged from months to years, from small applications to multi - year programs and from single-user departments to nation-wide and global rollouts.
• Responsible for planning and managing multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. I have a reputation for high quality and on-time delivery in challenging situations. Strong leader, who inspires confidence and trust in others and motivates project staff to perform at high levels to consistently meet project expectations.

TECHNICAL SKILLS

IT Project Lifecycle: Requirements Analysis, ROI Analysis, Costing & Budgeting, Project Scheduling, Testing / QA / Rollout / Support

Value-Added Leadership: Cross-Functional Supervision, Team Building & Mentoring, Client Relations & Presentations, Business & IT Planning, Vendor Management

Scheduling / Methodologies: MS Project, CA Clarity, Agile, Waterfall, Primavera

Data Center: Server Floor Installation, Server Decommission, Server Farm Installation / Satellite Site creationInternetworking Cisco Router / Cisco Catalyst switch conversion from Token Ring to MPLS, LEC circuits installations, Radio, KVM

Data Warehousing: Proficient in data warehouse development practices and processes, experience in implementing large Teradata DBMSs ETL, SQL, Oracle, Terradata, MicroStrategy

PROFESSIONAL EXPERIENCE

Confidential - Columbus, Ohio

Project Manager - Infrastructure

Responsibilities:

• As Lead Project Manager, I'm responsible for the success of information technology projects from the original concept through the final implementation as well as ensures that the projects are aligned with Nationwide standards and IT strategies.
• Demonstrates vision and expertise with regard to the project lifecycle (Agile & Waterfall) and the systems development lifecycle Independent & Company-wide Sales Agents, who collects consumer information from licensing and appointments systems, will now pivot and start sourcing information directly from the new DPIM (UAC).
• Approve and ensure the completion of new product development, design of new processes, adopt new strategies within time, budget and specification constraints.
• Executes and monitored all aspects of diverse, very complex information technology project, including project planning, execution, timing, functionality, quality, communication and cost.
• Maintained relationships with the stakeholders, team members, vendors and other key members of the project.
• Attend daily stand-up meeting, to discuss previous day tasks (if completed or not)
• Maintain/Verified project Cost Plan / Forecast Budget stays on track

Confidential, Columbus, Ohio

IT Project Manager - Windows Server

Responsibilities:

• Prepared the environment for deployment of Windows Server 2012.
• Analyzed the hardware and software requirements of Active Directory.
• Installed, configured, and provide troubleshooting for Server 2012.
• Migrated Windows Server 2008 from test environment to the production environment.
• Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
• Created the Forest Root domain, and a Child domain in a production environment.
• Installed and configured an Active Directory Domain Controller.
• Established external trusts and cross-forest trusts.
• Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment.
• Used DcDiag, NetDiag techniques for troubleshooting.
• Performed authoritative and non-authoritative restore operations.
• Diagnosed and resolved issues related to masters role failure and AD database.
• Configured automatic updates for network clients by using Group Policy.
• Designed, planned and implemented Group Policy, delegation strategies and OU structure.
• Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching.
• Created approximately 50,000 user accounts in Active Directory and migrated all Windows NT users by ‘User State Migration Tool (USMT)’.
• Responsible for third-level support for all server related issues.
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Implemented security policy and virus protection.
• Administered change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards and procedures.
• Maintained and supported more than 2000 servers for Intel Steady State.
• Configured Server Core; configured networking; security and system settings on Server Core.
• Added and removed server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS7 on Server Core.
• Added backup features and used unattend.xml files to automate Windows Server 2012 setup.
• Performed unattended domain controller installation.
• Technical Environment - Windows 2003 Server; Windows Server 2008; Windows Server 2012; VMware Server, Active Directory, Group Policy and Tivoli Storage Manager.
• Responsible for: Day-to-day support on Windows Server and backup/restoration for more than 2000+ Intel Servers; job entailed frequent visit to Data Center, due to the nature of the work.

Confidential - Cincinnati, OH

IT Project Manager Data Warehousing

Responsibilities:

• Promoted to project manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations.
• Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Used MS Project to update, track, and schedule the progress of the project.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Define project scope; identify deliverables and created the work breakdown structure; and activities needed to complete deliverables and network the activities in their logical sequence.
• Applied Systems Development Life Cycle (SDLC) methodology as a process to plan, implement, install, configure, and test EMC / HP Storage Units into new satellite DataCenter. Maintain the highest standards in job performance, quality control, adherence to procedures, etc.
• Managed oversight of IT to implement a Data Warehouse and Data-Center relocation which included SAN relocation and Disaster Recovery plans included redundancy at remote location
• Trained clients through IT Issue/Risk Management Training Sessions on how to utilized templates to quantify Issues/Risks utilizing templates
• Ensured security teams complied with privacy and banking PCI standards
• Sprint planning meeting, meet with the Scrum Coach, Scrum Master, Product Owner, Release Plan Team and the Stakeholders to set the Release Plan goals.
• Estimate Story, point out technical risk and establish velocity.
• Determine sprint stories
• Align process and project goals with changing business requirements, technology changes, and identified environmental/safety concerns.
• Resolve project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs
• Work closely with the end users, business technologies, and others to understand and prioritize business goals.
• Perform risk analysis of critical project cost, schedule factors, and implement mitigation measures. Work closely with the end users, business technologies, and others to understand and prioritize business goals.
• Standardized common processes such as project management methodology, project initiation/approval, and management reporting and risk assessment within the Agile/Scrum tool to mold the PMO processes and functions.

Confidential, Detroit, Michigan

IT Project Manager - Software Developer

Responsibilities:

• Lead in all the technical aspects of the project, standard methodology of Planning, Design, Installation, Configuration and Administration/Maintenance.
• Create Project Plan which includes system development and design, account administration, schedule development, individual project plan audits, cross collateral predecessor/successor integration, schedule publishing, metrics, reporting, schedule analysis, as well as all Microsoft Project related Standards, Processes and Team Training.
• Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Develop end-to-end solution for Win 7/8 migration.
• Auditing customer current environment globally; coming up with migration approach for Win 7/8.
• Prepare breakdown steps, backlog, validate and answer.
• Manage application and deployment readiness.
• Responsible for deployment strategy and deployment rollout planning.
• Work with the Scrum teams, Scrum Master and Product owner to understand and prioritize business goals.
• Deployed Windows 7, vendor source media for desktop migration using SCCM / MDT
• Leading team of deployment consultants / engineers.
• Provide technical guidance and coordination with onsite / offshore team.
• Responsible for asset tracking for deployment.
• Lead in all the technical aspects of the project, SDLC methodology of Planning, Design, Installation, Configuration and Administration/Maintenance for Citrix OS Migration.
• Create Project Plan which includes system development and design, account administration, schedule development, individual project plan audits, cross collateral predecessor/successor integration, schedule publishing, metrics, reporting, schedule analysis, as well as all Microsoft Project Server related Standards, Processes and Team Training.
• Responsible for the continued development, administration, maintenance and audit of current Microsoft Project Server environments.
• Promoted to project manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations.
• Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Used MS Project to update, track, and schedule the progress of the project.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.

Confidential, Columbus, Ohio

IT Project Manager / Data Warehousing

Responsibilities:

• Define project scope; identify deliverables and created the work breakdown structure; and activities needed to complete deliverables and network the activities in their logical sequence.
• Applied Systems Development Life Cycle (SDLC) methodology as a process to plan, implement, install, configure, and test EMC / HP Storage Units into new satellite DataCenter. Maintain the highest standards in job performance, quality control, adherence to procedures, etc.
• Managed oversight of IT to implement a Data Warehouse and Data-Center relocation which included SAN relocation and Disaster Recovery plans included redundancy at remote location
• Trained clients through IT Issue/Risk Management Training Sessions on how to utilized templates to quantify Issues/Risks utilizing templates
• Ensured security teams complied with privacy and banking PCI standards
• Sprint planning meeting, Meet with the Scrum Coach, Scrum Master, Product Owner, Release Plan Team and the Stakeholders to set the Release Plan goals.
• Estimate Story, point out technical risk and establish velocity.
• Determine sprint stories
• In depth knowledge of all the phases of SDLC, Agile Methodologies and Microsoft Office Suite
• Develop a large scale data warehouse using Oracle, SAP Business Objects and Informatica.
• Created and executed project work plans and revised plans as appropriate to meet the ever changing business needs and requirements.
• Used formal SDLC project methodology.
• Provided data integration best practices and technologies understanding and resolving data integration issues.
• Focused on the deliverables, milestones, and tasks for multiple projects managing the effective execution of tasks/processes on the project.
• Gather and document user business requirements and ensure that those requirements meet or exceed customer
• Established client matching from six disparate systems
• Established an online repository of canned reports as well as the ability for users to create custom reports
• Developed and conducted training for users.
• Used MS Project (WBS) to create project tasks, assign resource groups, monitor milestones and manage the budget.
• Set deadlines, assign responsibilities, and monitor and summarize progress of project.
• Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones

Confidential - Columbus, Ohio

IT Project Manager Windows Server

Responsibilities:

• Ensuring Windows Wintel Systems Servers are within the compliance and standards of JPMorgan Chase, engaging the organization to meet its (SLA’S) Service Level Agreements, outages and Change Management process to meet these standards the following processes must be completed
• Patches are loaded or prepared to load on all the Server under the OCIS Retail Windows Wintel resolver group.
• Run SEP Anti-Virus protection script to ensuring the most current Anti-Virus version is loaded on all OCIS Retail Windows Wintel servers.
• Create Technical Knowledgebase documents to assist the (SA) Server Administrator, (SE) Server Engineer, locate on the Shared portal, to troubleshoot, follow the standards of the company and to help meet Service Level Agreements.
• Create RSAM Tickets to ensure AD Users and OU has been verified, end-users has access to shares and Organization Units and confirmed OU groups, Application and users are still active and engaged, along with support group.
• Confirm the Servers ID in TAMS has been Inventory correctly, the AppQuest id numbers are updated with current Application Support / LOB owner.
• Create PowerShell scripts to list all OCIS Retail Wintel Windows, Citrix, VMWare, Windows Server 2008 R2, 2003, Exchange, in Windows Excel Spreadsheet
• Define project scope; identify deliverables and created the work breakdown structure; and activities needed to complete deliverables and network the activities in their logical sequence.
• Develop project plan and schedule.
• Maintain the highest standards in job performance, quality control, adherence to procedures, etc.
• Schedule and allocate manpower, equipment and other resources to multiple jobs of outside vendors/suppliers, and procurement management.
• Track jobs to budgeted costs and time commitments effectively.
• Develop project estimates, bids, and/or proposals on a timely and efficient basis
• Evaluate processes through observation, assessment facilitation and policy review.
• Provide effective, creative solutions to increase sales and customer service through business process improvement.
• Conduct project planning (Development of Objective, Scope, Approach and Measurements).
• Align process and project goals with changing business requirements, technology changes, and identified environmental/safety concerns.
• Agent/Business Manager of Artists, Performers and Athletes; collect fees, commissions, and other payments, according to contract terms.
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Managed the source code control of multiple development efforts using Clear Case. Reproduced and distributed MSI packages to users and ensured Operating Systems plus applications migrating run seamlessly.

Confidential - Columbus, OH

IT Project Manager - MS Exchange / Active Directory

Responsibilities:

• Lead IT projects of various sizes (as defined by cost) within a company's project management framework. Software
• Systems Development Life Cycle (SDLC) phased approach (Agile) to oversee the design, installation Exchange Server 2003 Messaging system, Planning AD Administrative Model and MS Outlook Web Access 2003.
• Practice of scope, schedule, cost, human resource, quality, communication, risk, and procurement management.
• Work with other business partners to define, prioritize, and develop projects and programs.
• Identify Active Directory service replication latency issues and resolve conflicts
• Manage Active Directory user accounts and groups
• Manage Microsoft Windows file and folder permissions
• Setup Namespace Groups, forest, domains Group Policy
• Verified Namespace server’s data backed up to the sites hub, making it the target priority as first.
• Setup, install DFS Namespace, DFS Replications on Windows environments 2000, 2003, for system enhancements, reliability, security, and data authorities.
• Installed Windows 2003 Server License in a Windows 2003 server environment for company ownership right to database.
• Installed Microsoft Exchange Server 2003 SP1, SP2
• Installed ISA (Internet, Security and Acceleration Server) in order to maximize performance as well as provide a better always-up-to-date experience for the end-users.
• Manage users' desktops and software by using Group Policy.
• Implement security settings and account policies by using Group Policy.
• Perform maintenance, upgrade and support of Windows 2000, 2003 environment.
• Manage file system security
• Install NetWare 5.1 and NLS, and determine which management tools to use.
• Use the server console to control and manage a NetWare server.
• Build a TCP/IP network using NetWare 5.1
• Build an Internet infrastructure using NetWare 5.1
• Manage Novell Certificate Server.
• Setup a Novell Storage Service (NSS) file system
• Manage and optimize a NetWare 5.1 server.
• Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate.
• Gather and document user business requirements and ensure that those requirements meet or exceed customer
• Managed all the coordination, planning and implementing MS Exchange across all platforms, while ensuring that security risk and compliance requirements are being met.
• Managed the successful completion of MS Exchange Messaging Server and Active Directory Domain with budgets ranging from $500k+
• Automate deployment and release distribution process.

Confidential, Columbus, Ohio

Business Analyst, Incident Manager

Responsibilities:

• Analyze, resolve complex and priority networking problems in an intense setting.
• Set up and manage network access for users.
• Manage the network file system and security.
• Create login scripts for NDS objects, map network and search drives using login scripts, and debug login scripts.
• Manage NDS security by choosing a centralized or distributed security model.
• Set up and manage Novell Distributed Print Services, establish and manage the desktop environment.
• Configure, install, monitor and support Novell, Netware, Microsoft, and Windows 95, NT, 2000 Servers.
• Manage applications and network services in a multi-container environment.
• Performed upgrades, Data Migrations implementation with various Network Storage Systems SAN.
• Escalate telecomm circuit to LEC to test or for on-site visits. Supported SAN operations during on-call rotation.
• Planned, coordinated and upgraded components of the SAN as needed with software, hardware and microcode upgrades.
• Provided recommendations for future capacity growth for the SAN and NAS environment.
• Provided on-call rotating pager support for the corporate SAN and NAS environments.
• Configured SAN storage to allocate storage for hosts.
• Implemented and maintained data replication for both SAN and NAS storage to meet requirements
• Managed Lotus Note Email via Lotus Notes Domino.
• Used Lotus Notes Domino to setup accounts, manage mailboxes store space, clear out quarantine box storing: Trojans, worms, ADAWARE virus.
• Windows NT Servers, perform data migrations to new and existing networks for conversions or data recovery, to improve service levels by increasing network availability.
• Perform nightly backups and maintenance. Installed DID line on PBX, Centrex call routing system, to ensure calls coming into the phone bank are properly routed to correct department.
• Support end-users with voicemail setup, greeting and their unheard messages.
• Provide support for Call Master, Cisco VOIP, POTS line phones.
• Test for good signals on CSU/DSU’s from the CPE to the LEC.