Sr. Global ERP Director

Confidential

• Responsible for Fourteen AX Legal Entities Spanning the Americas / EMEA / Asia Pacific
• Program and Project Management for AX and business related IT Applications implemented across the enterprise:
• Implementation of six additional AX Legal entities since joining
• MS Dynamics CRM On-Line Deployed for over 200 users, and fully integrated with our AX back-office systems landscape
• SalesForce.com Deployed for over 150 users, and fully integrated with our AX back-office AX Landscape
• Business Intelligence Implemented the organization's first Business Intelligence Reporting solution, providing cross functional reporting capabilities across the organization's application landscape Dynamics AX, SalesForce.com, MS CRM, and downstream Product Support System
• Execution of operational wide business process system analysis, resulting in the re-engineering of business critical processes, spanning the system, as well as cross-functional execution of related system processes
• AX Employee Time Entry System Deployed for over 700 users, providing for on-line working time entry for all employees throughout the global organization employees, consultants, temporary, seasonal, etc. , and fully integrated with AX related transactional areas e.g. AX Projects, Finance, HR, etc.
• AX Enterprise Portal - Employee Self Services Implementation of the AX On-Line HR Self Services Portal vacation requests, sick leave, etc.
• Global License Server - Implementation of a fully integrated license delivery and management system, providing for on-line delivery of license related products, while also fully integrating this solution across our AX back office system landscape
• On-Line Product Configurator E-Commerce Implementation of a fully integrated Product Configurator , allowing for customers to purchase and configure product requirements
• Management of all support services provided by our AX Value Added Reseller V AR
• Production Support Hours Reduced 48 2011 vs. 2012
• Professional Services Reduced by over 98,000 in 2012, in comparison to 2011
• Vendor Management Project Related
• Projects Deployments Since Joining 100 Successful Track Record
• Actual Project Costs - 12 below 2011 budgets / 17 below 2012 budget thus far

Experience

Group Business Process Manager

Confidential

• Program and Project Management for large scale full lifecycle implementations of Dynamics AX ERP solutions Financial, Trade Logistics, Inventory II, and HR across international business units spanning the Middle East Egypt, Sudan, Syria, Iraq, and Algeria
• Business process optimization/improvements that dramatically enhanced operational company performance on a multi business unit scale: Bottom line sales improvements by over 25 / Cost reduction of logistical processes by over 32
• Ongoing business analysis to identify and define business requirements e.g. User Interviews / JAD Sessions / BRD Creation / Use Cases / Work Flow analysis / Swim Lanes / BP diagrams / etc.
• Third party vendor management Implementation and integration partners, as well as in-house consulting resources , resulting in 15 savings against original project budgets, as well as early project completion
• Development and implementation of KPI driven reporting portals Specifically to senior corporate and business unit management Customized integrated web based portals
• Radical system based financial restructuring e.g. COA, Dimension structure, posting rules, etc , resulting in improved transactional recording capabilities, group business unit financial consolidation, and enabling advanced financial reporting
• Team resource management on an international multi business units scale
• Redesign of existing supply chain business processes, resulting in corporate based business processes to be deployed across group owned business units inclusive of localized gap analysis requirements and resulting business process variants
• Lead role in the selection and recruitment of high caliber employee/consultant resources across international business units

manager - Information services division isd

Confidential

• Successful Leadership / On-Hands role for the deployment within budget / early of an organizational wide SAP ECC implementation FI/SD/MM/BI . Operational results included the radical improvement of capabilities of the sales and logistical distribution areas of the company increased operational sales distribution capabilities of over 20 / downsizing of departmental head count by 25 , while also decreasing costs related to product distribution company / third party warehouse providers, spanning the continental US
• Successful project/service management of third party vendors i.e. system implementation and integration partners, in-house consultants, and off-shore resources
• Implementation of SAP based system enhancements that provided significant ROI
• Implementation of SAP's ATP functionality, covering the international domestic product supply chain infrastructure, ensuring product availability is in sync with customer sales order commitments
• Integration of SAP Sales functionalities with JAVA based dealer facing systems dealer sales order management, product tracking, product support, etc.
• Improved operational and performance reporting, leveraging SAP's Business Intelligence products BI / BO . Successful results included the automatic distribution of daily system reports, and providing visibility into core operational key performance indicators.
• Organizational IT representative Liaison with Yamaha global corporate HQ, ensuring business needs requirements are consistently aligned with corporate IT strategies, objectives, and capabilities
• Successful on-hands SAP production support to both executive management user groups, as well as departmental operational areas of the organization
• Production of organizational wide business process and system training documentation

Sr. it Consultant Team Leader

Confidential

• On-site Thailand / Indonesia Project Program Manager for client activities in South East Asia: Core client Chevron Oil Gas Exploration and Production
• First Line Project Lead, responsible for successful execution of all phases of project management e.g. WBS, detailed project scheduling, resource allocation, identification mitigation of risks, project budgeting, reporting, and etc.
• Successful development and presentation of multiple client deliverables targeted at improved data management of Geological, Geophysical, and Engineering business processes
• Compliance to client specific project management methodology Zackman Frame-Work
• On-hands application of a wide variety of UML analytical methods in defining and presenting business requirements E.g. Use Cases, Swim Lanes, Process Mapping, Data Work Flow, Data Modeling, JAD Discovery, etc.
• Ongoing recommendations of financially effective IT solutions practices
• Review and responsibility of consultant activities and deliverables produced throughout client engagements
• First line management to consulting resources assigned to the region permanent / contract

Project Manager / Sr. Business Analyst

Confidential

• Successful identification, definition, and development of business requirements related to the automated management of post-fund loan documentation
• Direct review and production of Use Cases, Swim Lanes, Process Maps, and other analyst related deliverables i.e. requirements documentation
• First line project lead with all internal and external project teams Project BSA/BA teams, Technical Development Teams, Data Base Architects, Technical Architects, and QA .
• Management and coordination of technical vendor development activities, specific to outsourced business processes impacted by requirements and functionalities of the application
• Effective use of JAD and Discovery techniques in gathering and documenting requirements
• Proactive identification of possible risks associated with project execution, and aggressive mitigation of these risks, ensuring project completion occur on-time and on or below budget
• Ensuring an effective and customer oriented relationship be maintained with all levels of the business
• Mentoring, and directional support to BSA/BA team members

Business Process Internal Control Manager

Confidential

• Project Manager for organizational wide Business Process Re Engineering and Standardizing initiative, JD Edwards Based Reference The Economist June 14th, 2001 The CEMEX Way
• Project Definition: JDE GL / AP / AR / FA / Job Cost / Cost / Procurement Inventory / Maintenance / Customized Data Warehouse / Customized Internal Control module / Hyperian bridge for corporate financial reporting
• Identification and review of industry specific best practices
• Execution of Gap Analysis activities on a cross-functional international basis
• Initiation and management of JAD work groups
• Development of detailed business process definition process flow-charts / process narratives
• Application of Use Case methods for identifying and defining business requirements
• Development and management of all training material produced
• Functional validation testing of requirements in all related system processes
• Implementation of Knowledge Management practices for all documentation produced, inclusive of content management I.E. change control / version updates
• Consistent application of the SDLC methodology throughout all phases of project planning and execution
• Consistent reporting to senior corporate and project team members of progress and achievements Eg. Sr. Program Management / Sr. Corporate Level VPs / Corporate Steering Committee / Managing Directors / business unit VPs
• Budgetary responsibility for all phases of project execution
• Implementation of an internally based Help Desk system HP Open View , allowing for structured control and servicing of all user related issues.
• Management of an internally developed Data Warehouse User Group: Senior Management
• Management of monthly fiscal closing processes, ensuring that all financial reporting activities be carried out per corporate standards consistently achieving a closing schedule of the 1st of each month
• Management of an internally developed Internal Control Application utilization of financial based indicators, monitoring transactional activity throughout our JDE infrastructure
• Ongoing Business Process improvement initiatives
• Development and implementation of financial reporting guidelines, as they pertain to the Sarbanes-Oxley Act

IT Consultant

Confidential

• Senior IT Analyst consulting to the Egypt Telecom organization USAID based project
• Production of detailed functional business requirements, accurately reflected within client RFP targeted for the acquisition of a large scale ERP solution
• Development of UML related deliverables Activity diagrams, workflows, business process decompositions, etc.
• Leading working groups, deriving usable data by which business processes could be defined and analyzed Discovery/JAD
• Identification of process related areas of improvement, and offering business process solutions where reduced costs and increased efficiency could be achieved.
• Development and execution of training activities for client staff
• Project management of all deployment activities executed by awarded vendor ensuring strict application of SDLC methodology

Quality Assurance Manager

Confidential

• Project Lead on achieving ISO 9002 Certification, resulting in the first ISO certification within the Saudi healthcare industry
• Definition of all related business processes and organizational policies process mapping and technical procedural writing
• Content Management of Quality Management System
• Production and management of the first fully on-line Quality Management System within the Saudi healthcare industry VB Based Client/Server Application
• Application of all internal Business Process Audits and reporting of findings suggested corrective actions to senior management
• Company interface with third party assessment bodies, assuring minimal findings be identified, and that certification be maintained
• Implementation of TQM methodology throughout the organization
• Application of Customer Attention initiatives, resulting in core needs to be realized and integrated into related business processes of the company