Agile Scrum Master/project Manager/agile Coach Resume
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SUMMARY
- Over 12.3 years of diverse experience in Software Development Life Cycle, Test Life Cycle and Bug Life Cycle.
- Efficient in organizing and implementing testing efforts by working closely wif teh team and teh project manager.
- Provided structured workshops for ScrumMasters and Product Owners on scrum, kanban, agile, lean, backlog refinement, story decomposition, roles/responsibilities
- Facilitated Community of Practice (CoP) sessions for three separate programs
- Provided guidance to teh PMO on managing teh portfolio backlog under agile and lean
- Provided guidance on teh formation of long - lasting cross-functional self-organizing teams
- Provided initial assessments of agile operations
- Led Team in transforming from waterfall to Agile
- Strong experience in writing Test Plans, Test Cases, Test Scenarios and Test Objectives by taking into account user requirements, system requirements and functional requirement specification.
- Rallydev agile tool - experience in setting up projects, epics, defect management, backlogs, burn charts, time boxes and more.
- Proven success leading teams using Agile Scrum Methodology
- Proficient in analyzing Design Documents.
- Well versed wif specification and documentation reviews, issue identification and documentation, ensuring thorough design and execution from a technical and business perspective.
- Worked closely wif Business Analysts and other system team coordinators.
- Ability to prioritize along critical path and meet project milestones and aggressive deadlines.
- Expert in testing web applications, Client/Server applications using Java, UNIX and Windows environments.
- Thorough understanding of QA roles and responsibilities.
- Analytical and Methodical approach to Problem Solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
- Highly capable of working as a QA Analyst and has performed extensive testing on large QA projects.
- Specialized in Functional, System, Integration, Security, Database, Backend, Regression and User Acceptance Testing.
- Strong experience wif Software Testing of Web, GUI, Database, and Client / Server applications on multiple platforms.
- Ability to work independently or as part of a team to resolve technical problems and succeed in a fast-paced environment wif shifting priorities.
- Facilitate and organize scrum ceremonies and backlog refinement under minimal supervision
- Champion Agile software development best practices, acting as a coach to teh scrum teams
- Support transition teams from waterfall to agile, constantly educating them on Agile and scrum practices.
- Support teh Product Owner in grooming and maintaining teh product backlog
- Track and communicate team status and progress via burnup and burndown charts, as well as other information radiators, to teh team, management, and stake holders ensuring it accurately reflects current state
- Take responsibilities for managing dependencies between teh Scrum team and others, collaborating wifin teh scrum network especially wif regard to items necessary for product release
- Demonstrate sense of urgency and responsiveness to complete work and solve problems, wif a strong drive to persevere when faced wif ambiguity
- Proactively remove or escalate roadblocks to allow team progress
- Maintains relevant metrics to help teh team monitor their performance
- Coordinates timely response and support to production line customer issues, when escalated racking and communicate team velocity and sprint/release progress
- Maintain process documentation
- Ensure teh development teams are practicing teh Agile principals
- Assist as needed wif backlog maintenance
- Provide internal and external communications to improve transparency
- Assist wif prioritization and resolution of defects/bugs
- Participate proactively in developing and maintaining team standards, tools, and best practices
- Identify and remove impediments and prevent distractions to teh teams
- Facilitate discussion and conflict resolution sessions
- Empower teh team to self-organize and self-manage
- Participate in various meetings to report project risks and mitigation plans to management
- Utilizing Rally for metrics/reports, user stories and defect tracking
- Participate/contribute to both Profile Management (project intake) and Release Management (project release) teams
- Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos
- Track and communicate team velocity in Burn down charts and sprint/release progress
- Empower teh team to self-organize
- Identify and remove impediments, prevent distractions
- Co-ordinate wif Stakeholders and product owner for meeting sprint objectives
- Build positive working relationship between stakeholders and project managers
- Co-ordinate multiple project review meetings across different project milestones
- Conduct Daily Stand up, Sprint review and Sprint retrospective meetings
- Prepare development status reports and timely communication to various account stakeholders
- Proactive identification & escalation of risks to stakeholders
- Assume accountability for teh project and its delivery
- Identifying risks early to avoid scope creep.
- Detail-Oriented wif demonstrated superior written and oral communications skills.
- Proactive and able to manage and work on multiple tasks.
- Strong written and oral communication skills
AREAS OF EXPERTISE
- Agile methodologies
- Project Management
- Business process improvement
- Six Sigma Certification
- Testing approach on Automation/Manual
- JavaScript
- AWS Amazon web services
- Linux 07
- Strategic planning
- MS Project
- Front-end web development
- Product launches
- Mitigation plan development
- Platform scalability forecasting
- Scrum/Agile
- Functional/ Regression/ Integration Testing
- Defect Management
PROFESSIONAL EXPERIENCE
Confidential
Agile Scrum Master/Project Manager/Agile coach
Responsibilities:
- Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate teh Agile transformation.
- Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.
- Wrote Agile FAQs, articles and success stories which were distributed via newsletter and posted on a SharePoint site to improve teh Agile maturity level.
- Coached teams, Scrum Masters, Business Analysts, Managers and Executives on Agile values and principals to promote continuous improvement in practices and artifacts.
- Led team from transforming from waterfall model to Agile process
- Championed cultural change and collaborated wif other Coaches on plans and techniques for accelerating and advancing teh organization's transformation.
- Mentored teams, leading them to be self-directed wif strong accountability, decision making, conflict resolution and transparency.
- Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
- Led strategic Release Planning and tactical Iteration Planning sessions
- Conducted daily stand-ups in two-week Iterations, facilitated sprint reviews, retrospectives, and sprint planning
- Communicated and presented weekly updates to stakeholders and program managers
- Coordinated software development wif product and marketing groups to ensure feature release based on manufacturing commitments
- Developed teh roadmap for all teams to evolve toward predictive velocities
- Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.
- Support teh Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an TEMPeffective system of project governance.
- Manage teh Product Backlog and user stories.
- Conduct Sprint Planning wif teh team leads/ managers.
- Conduct Daily Stand up wif teh resources from each discipline on teh project.
- Manage Product Scope Document for teh assigned Features.
- Work wif teh release team to coordinate feature on cycle and off cycle releases.
- Work closely wif QA and DEV leads to ensure critical and high issues get addressed and resolved on time.
- Assist wif teh management of scope and approach on features assigned to development resources.
- Provide regular updates to Product Development management of feature and program status.
- Engage in multiple features simultaneously in a single release.
- Managed development priorities and deliverables, in addition to providing input and guidance on feature development.
- Act as a conduit between teh Project Manager/ Developers to translate teh business needs and requirements into technical documentation.
- Represented development wifin a cross functional team to ensure teh current set of tasks fits wifin teh time lines of teh release cycle.
- Created resource plans for development team.
- Owned, supervised, and directed all development activities for teh quarterly software release cycle using teh Waterfall software development model.
- Supervised teh creation and execution of development tasks by a team of developers.
- Held tollgate meetings to present and explain feature updates and technical requirements to assigned developers.
- Reported issues and plan deviations to senior management.
- Facilitated teh deployment of teh release cycle's features.
- Acted as point of contact to assess and assign issues discovered during quality assurance testing.
- Reviewed and signed off on quality assurance test plans and test cases.
- Troubleshot issues by analyzing deployed Java, XML, and VB code as well as Microsoft SQL stored procedures, tables, and views; traced transactions to determine teh underlying cause of identified defects.
- Initiated and tracked deployment of defect fixes to upper environments for certification. Research and resolve both consulting and break/fix product defects and involve in root cause analysis.
- Actively represent teh stakeholders in retrospective meetings after a release.
- Work wif QA to develop teh test plan and review/ approve teh test cases.
- Direct teh development activities of all resources assigned to a release program.
- Continually monitor and manage issues reported by development resources.
- Project Management and service delivery work experience wif Global IT projects, Hi-tech, Telecom, Life Science healthcare and insurance environments.
- Able to identify, communicate and mitigate risks proactively in a project ensuring projects are delivered wifin scope and on-time.
- Experience wif tracking and management of capital and expense budgets for projects.
- Well versed in setting project scope ( time lines, and delivery dates), cost containment
- Experience conducting status meetings, selecting and negotiating wif subcontractors
- Ability to develop detailed SOW, project charter, handling clients reviews, project closure
- Embraced PMI PMBOK methodologies & techniques.
- Developed interpersonal skills wif an ability to interact TEMPeffectively wif Executive Management, internal and external customers, contractors, consultants, and IT/Telecom vendors
- Recognized advocate, researcher and implementer of change management controls, network management automation, and quality control
- Ability to utilize strong negotiation skills, deep understanding of business models and processes, strong listening ear and collaboration skills resulting in successful projects delivery in scope and on time
- Customer facing production environment monitoring, performance, release/deployment, security, reliability, availability, capacity, latency, and other non-functional concerns. understanding of cloud solution approaches from a technical (infrastructure), service management, financial and sourcing perspective
- Cloud environment administration (Amazon web services).
Environment: Aws Amazon web services, Linux,Rally TFS, MTM Ms Project,Remedy Planning Poker,Jira
Confidential
Project Scrum Master
Responsibilities:
- Manage teh overall Project Management and Delivery of major deliverables wifin teh Projects to ensure successful delivery.
- Managed global IT projects involving server’s migration, Database Migration and related application setup and migrations and maintenance.
- Lead, motivate, and develop teh team throughout teh life time of teh project.
- Ensure that teh technical skills of teh team are maintained to support project success.
- Oversee Project Management and monitoring, Quality control and Assurance, Progress monitoring and Project Administration.
- Submitting reports regarding project performance analysis on daily/ weekly basis.
- Define team structure and growth plan.
- Handling and resolving all client escalations. Reported issues and plan deviations to senior management.
- Facilitated teh deployment of teh release cycle's features.
- Acted as point of contact to assess and assign issues discovered during quality assurance testing.
- Reviewed and signed off on quality assurance test plans and test cases.
- Troubleshot issues by analyzing deployed C#, XML, and VB6 code as well as Microsoft SQL stored procedures, tables, and views; traced transactions to determine teh underlying cause of identified defects.
- Initiated and tracked deployment of defect fixes to upper environments for certification. Research and resolve both consulting and break/fix product defects and involve in root cause analysis.
- Actively represent teh stakeholders in retrospective meetings after a release.
- Work wif QA to develop teh test plan and review/ approve teh test cases.
- Direct teh development activities of all resources assigned to a release program.
- Continually monitor and manage issues reported by development resources.
- Serve as senior technical decision maker in absence of other development management.
Environment: /tools: Rally TFS, MTM Ms Project,Remedy Planning Poker,Jira
Confidential
QA Project Lead
Responsibilities:
- Leading Production release On/Off Cycle Releases
- Requirement Analysis and Raising Clarifications.
- Performed Adhoc testing on teh application.
- Prepared test cases as per teh client’s requirements.
- Performed peer review on teh test cases generated by teh team.
- Defect Reporting performed via MTM.
- Validated front-end data at teh backend using SQL Queries.
- Prepared DSR of teh whole team and sent to onsite coordinators on daily basis.
- Involved in Daily and Weekly Status Calls.
- Interacted wif clients and client coordinators on daily basis
Confidential
Project Lead
Responsibilities:
- Leading QA team, making resource and schedule planning, reviewing test cases, test execution and reporting project status to supervisors.
- Managing both onshore and offshore resources.
- Cooperating wif business analysts, technical analysts, developers and other team members in order to make sure product is successfully delivered to teh client.
- Coaching team members in technology patterns, work processes, and company culture
- Implemented QA process on a new project based on Agile Scrum framework. Designed teh entire QA life cycle processes.
- Analyzing functional and solution feature documentation, identifying and communicated gaps.
- Suggesting improvements to process and technology areas for a test systems.
- Automating integration test cases using MS Coded UI framework.
- Working wif analysts and team leads wif solving any outstanding questions around features testing.
- Organizing meetings wif Development/Solution/BA teams.
- Analyzing Test Plans, suggesting improvements.
- Monitoring and analyzing deployments, working on assuring teh stability of QA environment. Identifying if deployments has broader impacts to teh system and organized regression testing for impacted areas.
- Identifying any knowledge gaps and issues, working wif team leads and analysts on improvements.
- Working on Performance testing using JMeter and Locust frameworks.
- Identifying features that are impacting components across teh board, organized knowledge transfers
- Implement test strategy for teh overall functional scope, in compliance wif teh defined global test strategy
- Manage all activities in support of performance and load testing, regression, functional, negative testing
- Work very closely wif multinational, multilingual, multicultural and multidisciplinary teams to achieve project goals
- Travel to clients sites, including abroad as required, in support of pivotal product launches or critical deliverables
- Focus on delivering high quality/accuracy test results and identify opportunities to improve customer experience
- Coordinate critical operational multi-zone time meetings wif internal/external stakeholders for project implementations
- Participate in technical specification reviews to define test plans and in preparation for release management activities
- Manage quality control for product/project launch from initiation to post-production release support
- Create full test plans according to functional/technical requirements, while providing accurate work estimates (LOE’s)
- Develop and refine test cases from business requirements, while ensuring traceability and overall audit control adherence
- Collaborate wif development team to validate test results and provide approvals for code promotion to upper environments
- Maintain detailed documentation in support of defect identification, triaging, remediation and regression
- Create and distribute status reports for multiple projects and initiatives
Confidential
Sr QA Project Lead
Responsibilities:
- Review requirements (BRD, SRS & TDS).
- Write Test Scenarios, Test Cases, prepare Test Estimates, Test Specification document, Test Plan and get them reviewed.
- Tracking teh OTR reports (Order Tracking reports).
- Comparing teh pricing details of teh orders.
- Comparing teh shipment reports wif SRS BRD Documents.
- Creating Test data using Homer and DOMS, Execute Test cases, Report Bugs.
- Performing Database testing, Validate Informatics mappings, Workflows & Sessions, Monitor Control M scheduled jobs and Composite views.
- Perform Post-installation testing & Perform UI Testing
- Traceability matrix preparation based on teh dependent modules.
- ETL Testing of data from different system of Records.
- Data validation testing on teh Database side.
- Reports Testing on UI where data populated using Business Objects.
- Logging bugs and submitting status reports.
- Helping teh UAT team to understand teh functionality.
- Demos to Team based on teh development from Dev team.
- Preparing & Processing Test Data (Order Profiles) as per Business Requirement.
- Analyzed Business Requirements and Identified documents required for system and functional testing efforts for all test scenarios
- Preparing Test Case Scenarios, Test Cases and reviewing teh same wif Dev.
- Participated in review meetings, to help teh developer resolve teh technical issues.
- Created Test Cases and developed Tractability Matrix and Test Coverage reports.
- Worked on SQL scripts to load data in teh tables
- Used teh Informatics Designer to develop processes for extracting, cleansing, transforming, integrating and loading data into database.
- Created Test Cases in Quality Center and mapped Test Cases to Requirements in Req Pro.
- Responsibilities include Smoke testing, functional testing, Integration testing, System testing.
- Execute batch processing and verify teh jobs status and data in database tables.
- Uploading Test Requirements, Test Cases on to Quality Center (QC) for execution
- Defect Logging and Tracking using Quality Center (QC) and TFS.
- Attending DRB (Defect Review Board) Meetings.
- Responsible for VIT Testing wif teh respective vendors in EMEA, APJ & DAO.
- Daily reporting on teh project status for SIT.
- Prepared status summary reports wif details of executed, passed and failed test case.
- Interacted wif developers, Business & Management Teams and End Users
- Involved in Developing Test Metrics for Defects on Daily, Weekly and Module basis
- Participated in regular project status meetings related to testing.
- Supporting UAT team for further testing by providing teh test data.
Environment: Visual studio 2015, Java script, CSS, JQuery, UI, Agile Methodology, AJAX, WPF, PL SQL Server 2012, REST, N Unit Testing, SSRS, TFS, Angular JS, Entity Framework,TestNg
