We provide IT Staff Augmentation Services!

Project Manager Resume

4.00/5 (Submit Your Rating)

SUMMARY

  • She is an Information Technology professional with over 25 years of progressive experience in all phases of the project life cycle.
  • She is an experienced Project Manager with success leading all phases of diverse technology projects. She has managed multiple project implementations of (EIM) Enterprise Incentive Management systems.
  • She has delivered quality solutions within budget using excellent organizational skills, communication skills, customer relationship skills, team management and strong project governance processes.
  • She has excellent development and analytical skills and has delivered above quality standards.
  • She is capable of working under pressure and deliver quality work and within budget.
  • She is a good team player, mentor and an asset to the company.

TECHNICAL SKILLS

Databases: Oracle 9i/10g/11g, DB2v7.x, MS - Access, MS SQL Server 2000

Programming Languages: Actuate, Visual Basic, SQL,PL/SQL, JavaScript, Java, C, Proc*C

Operating Systems: MS DOS, Windows 95/NT/XP, Windows 10

Software Applications: Microsoft Project, QuickBase, OpenAir, Netsuite, Visio, MS-Office, SmartSheet, Confidential Commissions, Crystal Reports 2008, BusinessObjects, Informatica, WebSphere Studio Application Developer (WSAD), IBM WebSphere Application Server.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Handling project solution delivery by coordinating with customer, partner, and internal team to assure successful implementations of Confidential solutions.
  • Responsible for financial management of the project including budget tracking, manage Change Request (CR), update project documents, plan for successful project milestone, project financials etc.
  • Consult management on any escalations and provide a set path for issue resolution to customer and project team members.
  • Conduct internal and customer interacting daily project calls
  • Conduct weekly/bi-weekly/monthly Executive Project Sponsor calls to review project status and discuss risks and propose risk management options.
  • Managing project plan, resource assignment, project profit and loss and change requests
  • Updating project financials, budgets, hours, resources and issues using tools like OpenAir, NetSuite, QuickBase. Microsoft Project, Visio, SmartSheet etc.
  • Responsible for monitoring project financials, Project forecasting.
  • Reviewing and approving resource timesheets.
  • Responsible for acquiring and managing resources for successful completion of project
  • Responsible for project risk management, conducting risk assessment meetings and coming up with a mitigation plans
  • Responsible for keeping project related documents updated and organized. Managing, designing and implementing a successful solution.
  • Support pre-sales activities, involving project scoping, budgeting, SLA set up, resource work effort estimation.
  • Develop best practices, reusable process documents, customer run books for each customer
  • Leading on-shore and offshore teams in a way that brings out 100% efficiency and a 24/7 work coverage
  • Setting standard processes for handover of daily process monitoring and operation
  • Collaborating with other teams and groups like engineering, technical support, sales etc. to build new business processes
  • Building strong relationships with customers and other team members to accurately understand business needs and provide solutions
  • Expertise in conflict resolution
  • Performing an active role in implementation project by leading business analysis, requirements gathering, design, coding and testing based on Confidential Guidelines
  • Partnered with internal product engineering groups to deliver product enhancements to customers
  • Assisting in interviewing/hiring consultants and project managers
  • Developed onboarding process and mentorship to new hires within group
  • Ability to influence critical business outcomes
  • Implementing group activities to foster team work in a growing, fast-paced organization

We'd love your feedback!