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Program Manager Resume

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Tulsa, OK

SUMMARY:

  • Record of successful implementation of ISO - 9001, Lean disciplines providing effected reduction in rework and cost.
  • Highly effective in managing teams over multiple disciplines, ranging from engineering and design, to procurement, manufacturing, construction, service, and sales.
  • Proven communication track record by establishing a plan and setting goals based on product needs, then continually tracking progress and performance to meet objectives.
  • Company focused success by understanding and supporting all departments within the company, while maintaining focus on increasing sales and profit margins.

AREAS OF EXPERTISE AND EXPERIENCE INCLUDE:

Management & Leadership

ISO-9001

Lean / Six Sigma Tools

Customer Service

Troubleshooting

Analytical Thinking

Manufacturing

ASME, API, PED and ASTM

Strategic Planning

Negotiating

Project Management Methodologies Product Life Cycle

Microsoft Office Suite & Project

Scheduling

TECHNICAL SKILLS:

Management, ISO, ISO-9001,ISO9001, Manufacturing, Management, Lean, Six Sigma, Kaizen, Fusion Bonded Epoxy, fusion bond epoxy, DMAIC, Define/Measure, Analyze, Improve, Control, DMADV, Define/Measure, Analyze, Design, Verify, FMEA, Failure Mode Effect Analysis, 5S, 8D, PMP, Project Management Professional, Supervisor, Engineer, Quality Engineer, Project Engineer, General Manager, Improve, reliability, new product, development processes, production meetings, manufacturing team, Proficiency, precision measuring tools, precision, Strong knowledge, calibration, ability to, read blue prints, Impeccable, communication, presentation, organizational skills, analyst, analysis, auditor, lead auditor, coordinator, quality coordinator, project coordinator, accomplished, validate, validates, surveillance, surveillance audits, collaborate, collaborating, collaborated, compliance, analyzing, summarizing, trend, trends, attention to detail, detail, complexity, complex, upper management, management, budget, budgeting, P&L, Profit & Loss, Profit and Loss, schedule, scheduling, motivate, motivated, conflict, conflicts, decisions, decision, hard decisions, hard decision, confident, math, math skills, analytical, analytical thinking, analytical skills, resolve conflict, analyze, analyze data, data points, data, Corrective action, risk base thinking, preventative action, preventative, corrective, Non-conforming, NCR, CAR, PAR, communicate, communication, communications, senior management, sequences, resource, resources, procurement, negotiating, negotiation, negotiate, strategic, client, clients, budgetary, comprehensive, inventory, inventory control

PROFESSIONAL EXPERIENCE:

Confidential, Tulsa, OK

Program Manager

Responsibilities:

  • Managed chrome, cadmium and nickel lines and Project Managed the other lines for the Confidential airplanes.
  • Scheduled employee assignment/workload, managed employee overtime, hired and trained new personnel and provided cross training and growth ensuring employee retention.
  • Customer’s primary contact including defining work scope and reporting performance metrics ensuring schedule, quality, P&L (Profit/Loss), and specifications were met
  • Realigned resources to meet customer changes and created recovery plans to ensure expectations are executed for both short and long term success while minimizing conflicts with internal and external customers.
  • Created and implemented an hourly bonus program based on work performed, quality, and safety in lieu of attendance. The results included reduced working hours and drasticallycontributedto on timedelivery.
  • This ensured Confidential production line was maintained and eliminated the possibility of shutting down the Confidential production line moving the time line two months forward.

Confidential, Tulsa, OK

Project Manager

Responsibilities:

  • Managed engineered to order heat exchanger products within two local manufacturing facilities.
  • Coordinated with customers and engineering team to establish equipment design and project specifications.
  • Communicated with key team members to ensure their understanding of design, specifications, quality standards, and project schedule.
  • Developed and coordinated submittal and final documentation packages.
  • Monitor project schedule, evaluate sub-contractor proposals, and manage the on-time delivery of custom materials and coatings.
  • Coordinated the delivery of equipment within productions time constraints; and coordinate submittal of project documentation during final project closeout.
  • Developed and implemented a new warranty and change management policies & procedures
  • Directed the implementation of a new engineering program for the project management team.

Confidential, Catoosa, OK.

Quality Engineer

Responsibilities:

  • Coordinated with customers and engineering team to establish equipment design and project specifications.
  • Communicated with key team members to ensure their understanding of design, specifications, and quality standards.
  • Maintained the ISO-9001 program and continued continuous improvement by utilizing lean and Six Sigma tools.
  • Conducted Internal Audit and External Supplier Audits ensuring specifications were met.
  • Liaison to the Authorized Inspector and Customer on ASME codes and PED requirements.
  • Reviewed specification to ensure scope of work can be met and looked to ensure value added process were implemented.
  • Controlled and responsible for the Quality Assurance system.
  • Facilitated the Implementation, startup and training for the Idea & Improvement campaign (this program was adopted so that employees-can submit ideas to improve the process and/or their work area and receive a monetary reward for doing so based on the cost saving calculations).
  • Controlled body and arbitration board in case of controversial decisions.
  • Increased company value and competitiveness by creating an open corporate culture.

System Director / Quality Manager

Confidential

Responsibilities:

  • Directed Quality, Safety and IT departments.
  • Managed the non-conformance and failure investigation utilizing Lean tools.
  • Trained personnel on Quality and Safety aspects.
  • Minimized non-conformances and accidents by continuous monitoring, follow up and true root cause analysis.
  • Interpreted customer needs and expectations according to industry standards.
  • Made deviations and recommendations, ensuring compliance and overall customer satisfactions.
  • Budgeted Quality, Safety and IT departments, maintained safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
  • Managed 60+ personnel and developed cultural changes and reduced rework by 30% through team work, training, and lean principals.
  • Trained Supervisory personnel on course I developed “How to become a Better Manger”
  • Established work instructions, procedures and specifications regarding all Confidential process.

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