CAREER SUMMARY:

Senior program manager and business change agent with proven leadership and global experience in accounting, finance, operations, data analytics, information technology and project/program management. Over 20 years of increasing management responsibilities in the areas of manufacturing, automotive and information technology & non - profit business services. Senior manager positions include: global program and portfolio manager - information technology, practice director - information technology consulting, project director - SAP; director-financial shared services, transition manager-joint venture, accounting director, controller and financial analyst.

AREAS OF EXPERTISE:

Data Analytics, Global Program/Project Management, Information Technology (IT) Infrastructure, Global Finance & Accounting, IT Vendor Relationship Management, IT Infrastructure Management, Project Management Office (PMO), Portfolio Management

SPECIAL SKILLS:

Languages: English, Some Spanish, Some Chinese

Computer Software: MS Project Professional, MS Project Server, Monarch Developer, Visio Microsoft Professional Office Suite Excel, Word, PowerPoint, Publisher, Access, Visual Basic (VBA) 4 G/L (Focus); Statistical (Minitab)

Applications Experience: SAP (R/2, 4.6, ECC 5.0, ECC 6, HANA), Oracle Financials, Hyperion, One Stream, Lotus Notes, SharePoint, QAD, MFG Pro

Soft Skills: Excellent Listener, Speaker and Presenter, Change Managemen

EXPERIENCE:

Program Manager& Data Analyst

Confidential, West Bloomfield, MI

Responsibilities:

• Designed, Developed and Implemented back office processes and systems for two (2) large non-profit organizations (a historic church/museum, and a childhood drug, alcohol & other substance abuse prevention program).
• Projects include accounting and information systems, computer-aided data analytics, software development and business process redesign.
• Currently negotiating an exclusive marketing and business development agreement with Datawatch, a data analytics company, for selling Monarch data analytics software.

IT Director, Global IT Strategic Programs & Finance

Confidential, Southfield, MI

Responsibilities:

• Responsibilities include administration of the project management office (PMO); including project governance, strategic planning, budgeting and performance reporting.
• Managed a teams of IT technicians and external IT vendors to fully design and implement as remote failover date center for all Confidential critical IT infrastructure and applications.
• Responsibilities involve all finance activities (budget, actuals and month-end accounting activities), and reporting and financial management of rest of world IT finance.
• Negotiated and managed vendor contracts for all infrastructure, application and service IT vendors, globally.
• Recently, involved in support of company's plans to segment the company into two separate legal entities, which significantly impacts vendor contracts.
• Experienced with “off premises” and “cloud-based” solutions and solution providers.
• Facilitated solution scope and pricing for Microsoft Office 365 (including user architecture).
• Also facilitated solution design and pricing for IT managed services from Genpact, Servicenow and others.

Program Manager, Global SAP Deployment

Confidential, Southfield, MI

Responsibilities:

• Manage all program office and project management activities associated with the global deployment of SAP ECC 5.0 within major, global Confidential sites.
• Directly responsible for financial management, deployment schedule, management reporting and SOX audit compliance associated with Confidential
• Reporting directly to the IS General Manager, who has overall responsibility Confidential, I manage all program activities (including: contract administration, time reporting, communications, financial analysis) to successfully achieve program deliverables on schedule and on budget.
• Successful deployment of SAP at major Confidential manufacturing and aftermarket facilities in North America, Europe and Asia-Pacific
• Instituted a consistent, global project management methodology for deploying SAP (including structured project management principles and strong program governance oversight)
• Established a standard, effective approach for reporting project status at project team and senior management levels, which include financial, resource-efficiency and compliance metrics
• Developed a strong alliance of executive and senior management stakeholders committed to the success of the program, including financial shared services, information technology and operations management

Global Manager

Confidential, Southfield, MI

Responsibilities:

• Responsible for effective management and control of all information technology (IT) projects, which included instituting best project management practices for strategic, enterprise information technology projects.
• Directly responsible for all policies, procedures and ongoing metrics associated with the information technology (IS) project management office (PMO).
• As a member of the IS management team with specific responsibility for the PMO group, my group maintained the complete IS project portfolio, and was integral to all decisions affecting project selections, resource allocation and financial reporting.
• Streamlining project documentation, increased use of electronic workflow tools, fuller integration and increased accountability by project managers, and maximizing the use of the Microsoft Project Server environment.

Manager, Quality Assurance - Application Service Delivery

Confidential, Southfield, MI

Responsibilities:

• Responsible for the quality assurance of all production applications within Confidential
• Develop, implement and assure adherence to strong quality processes within the applications service delivery group. Such processes include change control, testing, user acceptance and support
• Maintain and report meaningful project and operational metrics
• Enforce compliance with all regulatory requirements
• Develop, implement and monitor processes for effective resource allocation and utilization
• Ensure strong technical competence within the group
• Facilitate training and effective use of IS Applications within the organization
• Developed and implemented Application Inventory database (appx. 700 major applications)
• Developed and implemented Resource Skills Management database
• Developed and maintained a Resource Tracking tool (in line with Confidential staff reduction objective)

Project Manager, Business Process Outsourcing

Confidential, Southfield, MI

Responsibilities:

• Successfully managed an internal and external team of lawyers, BPO advisers and senior IBM and Confidential Finance and IS managers to structure and implement a complex BPO-FSS solution.
• Managed the complete technical integration of Confidential IT systems and related infrastructure to IBM service centers in Poland, Costa Rica and India relating to the BPO-FSS solution.
• Successfully managed the outsourcing and implementation of a global expense reporting solution as a Phase 2 initiative under the IBM/F-M BPO-FSS solution

Project Manager, SAP Financial Shared Services

Confidential, Southfield, MI

Responsibilities:

• Such responsibilities included maintaining project plans and assuring that project schedules, resource management and milestone achievement were met.
• Managed the wind down of the SAP FSS project when Confidential management decided to outsource global financial shared services activities to IBM
• Quick assimilation into the Confidential organization in the critical role of project manager for a complex and high profile Financial Shared Services SAP project.
• Quickly established the respect of senior Confidential finance and information technology managers with credibility as an effective project manager.
• Demonstrated effective knowledge of project management best practices and tools

Director-Consulting Services

Confidential, Chicago, IL

Responsibilities:

• Responsible for business development and major customer engagements within the manufacturing, automotive and hi-tech industry segments. Duties included customer relationship management, project management and business solutions development.
• Direct responsibility for all major customers and project engagements within CyberTech’s manufacturing practice. Specific responsibilities included interacting with the customer’s executive management team (CEO, CFO, CIO, etc.) to establish clear project and performance objectives to guide project deliverables, budget and timing.
• Routinely met, presented and discussed project status information and resolve issues with the customer project management and executive team.
• Accountable for overall financial results of projects. This included negotiation of final pricing and managing project resources such that profit targets are met. Also responsible for financial management of change orders and profit improvement initiatives.
• Leverage my extensive financial and operations management experience in automotive manufacturing and logistics to advise customers on alternative business processes, which favorably impact operating performance and project plans.
• Develop and present complex business, process and financial information for customer and CyberTech executives; utilizing project management and presentation tools.

SAP Project Director

Confidential, Auburn Hills, MI

Responsibilities:

• Maintained a stable, committed and highly effective SAP implementation team consisting of a multi-disciplined internal core team and a virtual team of external consultant resources.
• Developed a financial management system to track and analyze the work and costs of external consultants and other third party resources, which were the primary cost drivers for the SAP implementation.
• Developed and implemented an effective project management structure, including a steering committee and change management processes to facilitate rapid decision-making and resolution of critical business process issues.
• Worked with the legal department to develop a standard master consultant contract which governed all terms and conditions (including protection of intellectual property rights) for outside firms working on the SAP R/3 implementation.
• Successfully launched the SAP R/3 Financial & Controlling (incl. Accounts Payable, Accounts Receivable, General Ledger, Project System) Logistics, Manufacturing and Indirect Purchasing modules on time and within budget utilizing the Accelerated SAP (ASAP) implementation methodology.
• Successfully recruited an internal team of highly skilled and respected personnel with critical skills in finance, materials management, manufacturing, product engineering, quality management, sales and distribution, warehousing and plant maintenance to complete the enterprise rollout of SAP.
• Developed a North American implementation strategy that served as the model for the company's global SAP R/3 deployment.

Finance Director

Confidential, Auburn Hills, MI

Responsibilities:

• Headed a team of internal and outside financial professionals to evaluate the product portfolio of the company's major product line and proposed a rationalization strategy to senior management.
• Developed and implemented a balanced score card approach to program management that effectively manages all critical aspects of new product programs, including customer satisfaction, finance, purchasing, manufacturing, quality and engineering.