SUMMARY:

• Project Manager and Database Administrator with over 8+ years of proven ability to combine vision, ingenuity, and strong business acumen with well - developed project management and leadership qualities to support organizational effectiveness, reach, and overall expansion. Possess a comprehensive background in database administration, salesforce management, splunk engineering and experience in configuring, implementing and supporting Splunk Server Infrastructure across Windows, UNIX and Linux. Demonstrated history of producing high quality project results and possesses an innate talent for quickly mastering technology and new concepts. Track record for diagnosing complex problems and consistently delivering effective solutions while maintaining cost efficiency and customer satisfaction.
• Recognized as a catalyst and driver of organizational effectiveness throughout career, championing a variety of successful programs and initiatives. Career supported by a Graduate Certificate in Project Management and the current pursuit of a Project Management Professional (PMP) Certification and an Information Technology Infrastructure Library Certification.

TECHNICAL SKILLS:

• Red Hat
• VMware VSphere Vcenter
• VMware ESXi 4x
• 5x. OSSEC and NAGIOS/Nimsoft monitoring tools
• Windows 2000 professional
• Windows XP
• Windows NT 2003 server
• Team quest 7.4
• Solstice disk suite
• HPUX
• VERITAS Volume manager
• VERITAS netback up
• Apache
• PHP
• SSH
• TCP-Wrappers
• SUD
• PCI compliance
• PCM tool for monitoring
• Tiger
• MS Access
• UNIX
• Windows NT and MYSQL under Windows/Unix
• MS SQL Lotus notes confluence md
• Common Store for Lotus Domino
• Kickstarter
• SAN storage
• Hadoop
• Chef and Puppet
• Websense cisco ASA
• Nessus tenable
• Trivoli Endpoint Manager wireshark tripwire cisco Sourcefire
• UNIX
• Windows NT and MYSQL under Windows/Unix
• MS SQL Lotus notes confluence md
• Common Store for Lotus Domino
• Kickstarter
• SAN storage
• Splunk Enterprise
• Hadoop
• MySQL
• Ansible
• App dynamic

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C

Splunk Administrator

Responsibilities:

• In a team that oversaw the maintenance of existing Splunk infrastructure on Solaris platforms and set up new environment on Linux VM's in development and testing the existing apps after migrated from existing Splunk Infrastructure. Coordinated all application teams to migrate the Splunk Forwarders to new Splunk environment. Extensive experience in Installation, Configuration, and Migration, Trouble-Shooting and Maintenance of Splunk, Apache Web Server.
• Responsible for administering, maintaining and configuring a 24 x 7 highly available, Splunk apps for production portal environment.
• Improved search performance by configuring 2 search heads for all Indexes in production; configured Indexer replication to achieve data availability.
• Handled Work Load Management for load balancing and failover, improving performance, reliability and scalability.

Confidential

Splunk Administrator

Responsibilities:

• Involved in monitoring, trouble shooting and performance tuning.
• Provided inputs for identifying best fit architectural solutions -- deployment for Splunk project Monitored for Application core dumps, or forced thread dumps to check for system objects using thread analyzer.
• Developed shell scripts to handle everyday System Administration tasks such as backup procedure, system cleanup, everyday system tasks, log rotation etc
• Install Splunk forwarder across various application severs to collect data.
• Configure Splunk not ingest unwanted data here by reducing the license cost.
• Extracted complex field From different types of logs files using regular expression.
• Create Alert to monitor CPU usage and performance and memory level.
• Monitor Splunk performance problems.
• Create customized dashboards with XML source.
• Technical consulting with recent hands-on experience with scripting language (Bash), databases and analytic tools.
• Integrating Hadoop into Splunk using Slunk App for Hadoop to visualize clusters resource usage, track operational logs and manage Map reduce jobs.
• Configuring data collection through Splunk REST API.
• Using Splunk ODBC driver (open database connectivity)to get data into Tableau for proper visualization and also for Microsoft excel.
• Configured indexer and searched clustering for high availability.
• Perform field extraction.
• Involve in ingesting new data from different data source into splunk.
• Making sure every application and all component is functioning properly and healthy.
• Deploying splunk clustered to the cloud using ansible.
• Installing apps and also make changes to the clustered configuration through ansible.
• Configure the inputs.conf on the universal forwarder
• Configure the Props.conf and the Transform.conf.
• Participated in migration of Splunk to AWS.

Confidential, Washington D.C

Salesforce.com Administrator | Business Analyst

Responsibilities:

• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation.
• Developed and Customizing salesforce.com application based on the user needs; developed field & page layout customization for the standard objects like Account, contact, Leads.
• Involved in Accounts Merging, maintaining Public Groups; maintained and gave permissions to communication templates based on Profiles.
• Performed Data Analysis and migrated data from SQL Server database to Salesforce.
• Worked with senior team members to analyze each product and its Competitor, to integrate new product, and optimize existing products.
• Worked on data migration from databases to SFDC using Data Loader.
• Built the organization's role hierarchy by adding the Roles as per the Organization structure and created custom profiles to satisfy the Organization’s hierarchy.
• Performed the Risk Analysis and Cost Assessment for the Project implementation; created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports; created new custom objects, assigned fields, custom tabs, components, and custom reports.
• Created custom reports based on business need and associated them to dashboards, customizing company profiles, security controls and communication templates of the organization as per the organization requirements.

Confidential, St. Louis, MO

Database Administrator

Responsibilities:

• Reorganized databases and sized database objects to meet standards; improved performance by 30%.
• Handled database server tuning, application tuning, maintaining documentation, capacity planning and database security.
• Implemented backup and recovery procedures of databases in Sun Solaris and Red Hat Linux environment: implemented backup and recovery procedures and IT department manual.
• Managed database remodeling and interface development during migration from MS Access to MS SQL server and from MS SQL to Oracle 8i.
• Enhanced MS-Access databases by improving user interface, introducing multiple-user access, increasing security and stability.
• Involved in all phases of database development, from needs assessment to QA/QC, design, and support.

Confidential, Atlanta, GA

Tier II Support

Responsibilities:

• Independently resolved a reoccurring issue with the school’s Spice works ticketing system which resulted in the reduction of outages on the application by 90%.
• Installed, configured and maintained over 200 workstations and 7 computer labs saving the School of Business over $30K in maintenance fees annually.
• Created, responded to, escalated and closed tickets; tracked all outstanding tickets to ensure any problems were resolved in a timely manner.
• Installed, configured new security updates in the Organization, reducing the amount of IT security threats by 60%
• Managed daily face-to-face interactions with team members, student and staff, which resulted in increased client satisfaction.
• Led the organization-wide installation and configuration of commercial and proprietary applications i.e. Windows, Office, SPSS and many others.
• Developed training manuals for IT and non-IT staff on using various computer systems present in the organizations facilities.