PROFESSIONAL SUMMARY

• Senior Project Manager wif 18+ years of IT experience skilled in leading cross - functional teams to deliver complex IT projects including mobile and web applications, procurement, e-commerce, wireless, and data related solutions.
• Managed full SDLC and Iterative projects. Managed collocated, remote, and offshore resources, vendor relations and SLAs to satisfy stakeholder objectives and timelines while maintaining PMO standards.
• Delivered first in market, custom designed technology solutions as well as consumer facing web applications and technologies along wif supporting infrastructure
• Expertise in implementing, managing, and maintaining enterprise content management systems.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Senior Project Manager

Responsibilities:

• Lead the procurement, deployment, and on-site activation of iOS mobile agent devices and printers to all non-United hub domestic and international airports. Developed shared mobile device profile to support shared device ownership and usage. Initiated and managed procurement among multiple component vendors, United’s corporate mobility vendor, and multiple internal deployment locations to deliver fully functional devices “out of the box” wifin a 5 month timeline.
• Launched new Basic Economy fare and bag payment functionality for gate agent mobile devices.
• Released reporting functionality to track customer representative usage and tool adoption rates
• Managed deployment and enterprise approval of third party and HR mobile applications to broaden device functionality beyond core applications.
• Monitor future iOS and device roadmaps in order to proactively anticipate device lifespan and future software needs.
• Led cross-functional team to implemented customer in-flight Wi-Fi and personal device entertainment to the United Express aircraft wif a leading global aero communications provider. Partnered wif vendor to deliver first in industry custom branded web portal solution fully integrated wif United’s mobile application to deliver a consistent customer experience. Managed third party vendor media playback integration and studio license agreements, aircraft installation, and SLA agreement.
• Led project to extend passenger Wi-Fi connectivity to captive pilot and cabin crew mobile devices for all United Wi-Fi vendors utilizing three concurrent vendor technologies to part of paperless aircraft initiative.
• Managed evaluation of Content Management/Content Distribution vendors as solution to expedite portal and media updates to aircraft.
• Delivered requirements to extend Wi-Fi connectivity and personal device entertainment beyond default system cruising altitude constraints.

Environment: Blended SDLC, Iterative/Agile, Microsoft Project Server 2013, TFS/SharePoint 2013, iOS, Airwatch, Oracle BI, HP Quality Center

Confidential, Northbrook, me

Project Manager Consultant

Responsibilities:

• August deployment pending for implementation of open source SOLR technology project to replace legacy mainframe agency search application. New environment will as serve as foundation for UI enhancements as part of Customer Data Strategy program.
• Coordinated 2014 project work streams and budget wif Technical Lead, Business and PMO Program Managers to plan and kickoff three-year Customer Data Strategy Program initiatives.
• Elected to serve on committee that reviews existing mandates and makes recommendations to the Allstate PMO in order to improve standardization and portfolio activities.
• Transitioned Independent Agent Data Warehouse Implementation and Enhancement Project from external consulting firm to dedicated Allstate on and off shore development and data management resources while continuing to deliver major enhancements via rolling releases.
• Led project to move all Encompass technology division on-line, agency facing, and legacy applications to align to new, unified corporate test environment. Project team included cross divisional on and off shore application owners and developers as well as bridging existing knowledge gaps between Encompass and Allstate legacy processing systems.
• Led Remediation Project to ensure agency facing application compatibility wif Internet Explorer version 10.

Environment: Mature PMO, SDLC, Iterative, Microsoft Project Server 2007, SharePoint 2009

Confidential, Northbrook, IL

Project Manager, Internet Marketing Technology

Responsibilities:

• Managed Marketing Requirements Pursuit and Proof of Concept Project to implement Autonomy LiveSite and Content Services products into Allstate.com’s existing TeamSite CMS environment up through new environment delivery for handoff to implementation team.
• Implemented various ecommerce technology projects incorporating third party technologies including on-line ratings and reviews, U.S. News auto insurance information, and automated insurance news articles.
• Maintained Team Project Website to align project reporting wif new technology PMO standards.

Environment: Mature PMO, SDLC, Iterative, Microsoft Project Server 2007, SharePoint 2009

Confidential, North Chicago, IL

Project Manager, IT PMO

Responsibilities:

• Managed pilot project to rapidly convert web analytics to a unified corporate standard, Adobe Analytics.
• Educated Business Analysts on software’s technical functionality and demonstrated value to organizations future marketing efforts.
• Surveyed and identified existing web analytics technologies and gaps across the organization

Environment: Mature PMO, SDLC, Microsoft Project Server 2007, Lotus Notes

Confidential, Arlington Heights, IL

On-Line Technology Manager

Responsibilities:

• Supported Public Relations, Marketing, On-Line Education, and other Association technology initiatives to maintain PlasticSurgery.org as the number one on-line resource for plastic surgery information.
• Implemented and managed new content management system project implemented wifin 8 months while maintaining existing site.
• Researched and selected system to deliver specified requirements for: integration wif Association Management Software Database, Custom member web pages, and Photo Management Database.
• New architecture and environment resulted in greater than 99.9% system uptime.
• Provided recommendations for expanding the association’s on-line presence through review of research of new Web Technologies including on-line community discussion software, collaboration tools such as SharePoint, and implementation of a video library.
• Replaced legacy web analytics, search, and location technologies
• Maintained Association’s customer service focus through staff and membership technical support for all on-line applications.

Environment: Non-Profit Organization, Microsoft Project, SharePoint

Confidential, Chicago, IL

Project Manager, IT

Responsibilities:

• Accelerated release schedule to implement delayed content management system upgrade
• Revised test plan and created release strategy
• Managed program communications for senior management.

Environment: Mature PMO, SDLC, Microsoft Project Server 2007