Summary

• Technology and Operations professional with 15 years progressive leadership in global markets
• Leading change with successful solutions delivery managing full SDLC Software Development Life Cycle
• Demonstrated abilities to define project scope, specifications, resources, budgets and reporting via Dashboard
• Creative Business Redesign BPR engineer strategically implementing change processes to support continuous improvement in efficiency, productivity and profitability
• Critical problem solver in remediation management for information security gaps
• Articulate communicator both verbal and written, crafting for diverse audiences

PROFESSIONAL ACCOMPLISHMENTS

Confidential

Senior Project Manager

• AZ DES/DTS Department of Economic Security/Department of Technology Services Oversee software development project and production maintenance support for .net web application - iTEAMS. Lead SDLC Software Delivery Life Cycle team in Agile/Modified Scrum as Scrum Master through Daily StandUp Status meetings, Acceptance Reviews, Estimates and Retrospectives developing Sprint cycle plan as part of building the end-to-end project plan in delivering technical program solutions to satisfy organizational initiatives.
• Target program risks and issues identification, impact and mitigation plans
• Ensure adherence to program scope and promoting integrated change control processes by monitoring new requests, bug fixes through JIRA tracking
• Manages software releases and organizational level activities providing departmental level response and plans for action.
• Implement standard PMO processes and templates, identifying and resolving gaps to enhance the efficiencies and standards of the Project Management Office.
• Manage stakeholders and sponsor needs to deliver products, web application content on time and within customer specifications.
• Influence improving performance by implementing best practices for a team of 8-10 resources, SQL developers, Business Analyst and Quality Assurance
• Initiate planning for web content migration for both internet and intranet across 25 Divisions and approximately 3000 web pages. Drupal, a content management tool. Optimize implementation, re-engineering through change communication and business usability analysis Elicit RFP for consulting services from partner organization and independent firms. Design project plan through scope definition, estimating, project schedule, change control, risk management, budget tracking, status reporting using waterfall Software Development Methodology. Develop stakeholder impact analysis from 'current' to 'future' state Confidential

Program Cost Control PP C Project Management Plan and Budget

• Lead development and modifications to the Work Breakdown Structure WBS , schedule, and cost accounts using a variety of inputs contract, SOW, technical baseline, Aerospace Guidance for 2 Programs with budgets totaling 10M .
• Partner with program and engineering teams champion PMO change in discipline, processes and tools
• Facilitate and support the integration of program Cost, Schedule, and Technical Requirements Scope with engineering technical managers to status schedules at the task level to strategically support Program Management and Customer
• Manage and analyze critical path s and communicate status and risk to the program team, monitoring performance to SPI and CPI. Baseline change management process to the original business case
• Perform variance analysis against the program baseline cost and schedule impact and participate with the team in root cause / corrective action analysis
• Execute the monthly cycle to aggregate organizational Program reports that support internal management effective decision-making and customer reviews

Confidential

Business Consultant

• Liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Orchestrate user groups to provide training, resolve questions, assess user needs, and recommend changes.
• Manage specifications for system changes, recommend strategy, approach and initiates systems testing.

Confidential

Business Requirements Solution Consultant

• Manage requirements validation activities, including functional validation and traceability, consensus building and documentation in both current and future state Claims processing in large scale package implementation of Guidewire software in Excess and Surplus markets
• Identify, report and track critical gap analysis for impacts to work items for Project Management Office used in Change Management planning
• Facilitate User Acceptance Testing development and execution with Business leads, setting and maintaining realistic expectations, acceptance criteria, testing template and data needs to support iterative and process driven dependencies
• Collaborate in Defect Management Approach and support defect, training and enhancement identification using HPQC Quality Center to report progress and track tests for regression testing.
• Contribute to quality control managed through the PMO and Change Control processes to ensure appropriate impact identification, testing and integration of approved changes

Confidential

Director, Business Consultant

• Creative consulting for Internet/website content
• Business proposal development and target market analysis

Confidential

Vendor and Information Security

• Manage Vendor/ Third Party contract security risk assessments and reporting for new Enterprise Security application development and consolidation under single Procurement umbrella, eliminating redundancy
• Integrate Global Security, Privacy, Business Continuity/Disaster Recovery and Vendor Security questionnaires to isolate and strengthen risk focus across departments, requiring full evaluation of all questionnaires and disciplines for upgrade to Information Security Assessments distributed and managed via Archer's IT Security Risk application
• Launch 8 Internationally located Global Banks' vendor information security program and monitor performance including process, best practice training for initial risk assessments and proposing mitigation/ remediation plans for formal onsite maintenance security reviews using Archer database application
• Craft and align with Information Security Office for enterprise-wide reporting of Vendor security dashboard reports providing 360 degree transparency at varying levels of specificity
• Collaborate with Policies and Standards group in re-engineering automated annual reviews and escalation procedures for internal processes requesting exceptions due to mitigating circumstances
• Document security policies, standards risk acceptance processes for Third Party and Vendor Information Security in conjunction with Information Technology to ensure complete coverage and reduce
• Liaise with Chief Information Security Office CISO and International Partners on major security initiatives as change agent creating greater awareness through communication improving customer satisfaction levels.
• Coordinate mandatory compliance training and audits across GCC Global Corporate Card , monitoring and analyzing metrics while engaging users to completion goals with increased participation levels to support GRC Governance, Risk and Compliance programs to meet PCI, SOX, and GLBA requirements
• Product/Project Manager for Global Remittance Utility EFT Data and Electronic Funds Transfers implemented to allow centralized submission for card payments using SFT Secure File Transfer .
• Develop strategy, planning budget and requirements for decommission and migration of central servers using Tumbleweed
• Influence technology project methodologies and deployments as business advocate ensuring clear accountabilities and minimal business impacts
• Create customer focused, business savvy, and user friendly communication as appropriate.

Confidential

Aerospace Engineering Honeywell

• Critical program schedules, creating baseline budgets, milestones using DoD Dept of Defense based methodologies
• Creatively negotiate regular status and issue management for cross-functional teams through influence on 10M effort
• Coordinate and establish WBS Work Breakdown Structures to accurately measure Earned Value EVM
• Manage all restructuring, what if analysis and forecasting for Program, Finance and Opportunity reviews
• Manage Program spend analysis with BARTA and determine Resources usage with Manpower Allocation Tool MAT

Confidential

Business Analyst/Technology Consultant

• Successful implementation of agency's 1st web-based interactive Java application for business processing, as Lead Analyst
• Comprehensive requirements design and modeling using Unified Process, producing process and data models
• Statistical and feasibility analysis to support improvements: 10 return on investment in 1st year, 300K
• Manage relationships, communication and expectations with cross-functional, multi disciplined business community
• Direct User Training, Acceptance Testing, and Production Certification
• Develop Business - Technical specifications documentation for New Retirement Application process, publish User Guide

Confidential

Manager, Telecommunications

Drive business development and increase sales 115 through sales training, promotions and motivational contests.

Confidential

Director, Business Consultant

Operations Productivity Planning

Facilitate a comprehensive Operations Plan defining a new Vision for productivity in Direct and Vertical Marketing.

Internet Marketing

Confidential

Create Business Plan, develop marketing approach and Design proposal template.

Medical Equipment Distributor

Confidential

Direct activities for Process modeling, customer base analysis, definition of target markets and advertising.

Confidential

Director, Product Development/ Information Technology

• Web Based Interactive Quoting System
• Publish national requirements and redesign implemented in 47 states, using Accelerated Development Approach ADP .
• Develop project methodologies including Method 1 , manage project plans, and create Testing approach.
• Coordinate JAD Joint Application Development meetings, responsibilities and documenting business needs.
• Diligently coach team members, deliver meaningful feedback, support employee development through training both formal and on-the-job, monitor and manage performance standards in completion of performance reviews.