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Scrum Master Resume

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Irving, TX


  • 11+ years in Adaptive Program/project management (Iteration/Agile/SCRUM), Agile/IT development, Lean Six Sigma methodologies, PMO leadership, Business Systems Analysis/ strategic planning and reporting.
  • Experienced in projects in environments such as cloud, data center migrations, etc. Knowledge of Scaled Agile Framework (SAFe).
  • Extensive experience in agile frameworks (Scrum, Kanban) and projectmanagement.
  • Experienced in SCRUM based iterative incremental development showing increasing business value every SPRINT. Experienced in techniques such as SPRINT planning, Product Backlog management, agile estimation, daily SCRUM, metrics such as Burn - down & Velocity charts, Sprint summary report, Sprint review/retro meetings etc.
  • Experienced in agile coaching/mentoring, improving development team motivation, process innovation, SCRUM based emergency procedures, removal of project impediments, working with business/product owner to maximize business value and ROI in shorter period. Effectively handled Infrastructure projects.
  • Experienced with enterprise Agiletransformation using CIF (Continuous Improvement Framework) and SAFe(Scaled Agile Framework for the Enterprise) methodologies.
  • Extensive experience in project/program management life cycle for large application development projects including scoping, estimating, budgeting, scheduling, data/metrics analysis, resource/risk management.
  • Extensive experience in designing of Workflow Alerts and Actions, Workflow Approval, Profiles, Role based hierarchy, Sharing Rules, Validation Rules, Case Management, Custom Reports, Report Folders, Report Extractions to various formats, Dashboards, and Email generation according to application requirements.
  • Experienced in leading matrix project teams to achieve goals under cost/schedule/quality constraints. Resourceful in presenting quantitative business cases, Metrics based Program reporting in Executive Committee/PMO to gain commitment and future funding.
  • Experienced with Project/Program management tools like Niku, Rally (scrum development) and PLM.
  • Successfully shifted from Waterfall and implemented Agile/SCRUM based Global Development Model Program across multiple enterprise-wide projects in different business units. Implemented Global Delivery Model based on business ROI expectations, onsite- offshore collaborative development mode to achieve reduced Time to Market and cost.


Databases: MS SQL Server, MS: Access

Project Management: Microsoft Project, Rally, SharePoint, JIRA, Confluence, PLM

Change Management Tools: Rational Requisite Pro, Clear Quest

Testing: HP QC, HP QTP

Business modelling Methodologies: Joint Application Development (JAD), Rational Unified Process (RUP), Unified Modeling Language (UML) SDLC, Agile Methodologies, Scrum, Kanban, SAFe, Waterfall

Office Tools: MS Word, MS Excel, MS PowerPoint, MS Access, MS Project, MS Outlook, Lotus Notes

System Integration: SSIS, SSAS, SharePoint


Scrum Master

Confidential, Irving, TX


  • Daily Stand-up, Sprint Planning, Backlog Grooming, Sprint Review and Demo, and Retrospective.
  • Guiding the team on how to use Agile/Scrum practices and values to delight customers
  • Manage daily scrum ceremonies for multiple teams both onshore and offshore
  • Guiding the team on how to get the most of out of self-organization
  • Assessing the Scrum Maturity of the team and organization, coaching the team to higher levels of maturity
  • Removing impediments or guiding the team to remove impediments
  • Facilitating discussion, decision making, and conflict resolution
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Tracked metrics that are important to the team to deliver success and continuous improvement.
  • Trained and mentored new teams adopting Agile practices for both offshore and onshore resources.
  • Coached Product Owners introducing new features in the middle of sprints and worked with them to create backlogs in Jira and prioritize them.
  • Motivated the teams to stay focused by removing obstacles, minimizing distractions, and keeping team meetings concise and efficient.
  • Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs and follow Sprint timelines for new features.
  • Coached the team on Scrum ceremonies like Release Planning, Sprint Planning, Backlog Grooming, retrospective meetings and helped teams to self-grow and increase velocity.
  • Created and maintained information radiators and team tools, to include: sprint board, burn-down charts, burn-up charts, progress dashboards, etc.

Scrum Master

Confidential, Baltimore, MD


  • Facilitated daily stand-ups, Release Planning, Monthly Reviews meetings, Sprint Planning, Backlog Grooming, and Retrospective meetings, followed up on action items for continuous improvement.
  • Worked with external teams to understand the dependencies and plan the sprints accordingly.
  • Monitored change management, release management including release scoping and release planning.
  • Agiletransformation using CIF (Continuous Improvement Framework) and SAFe(Scaled Agile Framework for the Enterprise)
  • Trained the junior team on using Rally and PLM.
  • Communicated the progress to senior management through Burn down Charts.
  • Managed dependencies and worked with dependent and interfacing teams to align support and delivery of product to ensure team success.
  • Coordinated and prioritized outstanding defects, enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy.
  • Documented all impediments (occurred/resolved) over the SPRINT cycle to ensure they were re-visited in the SPRINT Retrospective meeting and their status was accounted for.
  • Meticulously analyzed complex data, staffing plans and task assignments.
  • Triaged new issues with team that come in on a daily basis to have a viewpoint on what's important and what can wait.
  • Trained teams on Agile methodologies by conducting Agile games and exercises.
  • Coordinated and participated in weekly estimation meetings to provide high-level estimates (T shirt sizing) for backlog items and upcoming change orders.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Encouraged and implemented process improvements and created team-building opportunities.
  • Worked with Users, Architects & Designers to layout the release plan.
  • Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
  • Assisted product owner with backlog creation, prioritization, and release planning, and splitting user stories/ATDD/TDD/PAIRING.
  • Conducted bi-weekly backlog grooming sessions with leads from Design, content and Development team and walked them through the requirements so the team is well prepared before the sprint planning.
  • Trained team on being Agile, Agile principles,scrum fundamentals, task boards, burn-down charts, and other reports.

Scrum Master

Confidential, Norfolk, VA


  • Managed Military and Veteran (M&V) Big Data project for Tricare contract
  • Facilitated all Agile ceremonies including stand up meeting, and used Rally for managing project burn down, planning and tracking project progress
  • Help employees and stakeholders understand and enactScrumframework
  • Facilitated the Daily stand up (DailyScrum) meeting and removed roadblocks
  • Conducted Sprint Planning, Review, and Retrospective meetings
  • Trained teams on Agile methodologies by conducting Agile games and exercises.
  • Facilitated the Product Backlog grooming meeting and helped Product Owner
  • Used a Kanban-Scrum/Crystal/FDD hybrid to Plan and Deliver User Stories, ATDD/TDD/PAIRING.
  • Lead team through sizing of User Stories, burn down chart, ATDD/TDD/PAIRING and using Agile tool (TFS)and PLM.
  • Act as a liaison between Business and technical IT groups, using advanced communication skills to elicit, document, analyze and validate client requirements
  • Interact with Business, Product owners, and stakeholders to gather requirements; helped product owner with backlog grooming and reprioritization, define project scope and objectives, and model business processes and work flow
  • Participated in creating a new template for the Functional Design Document and created Functional Design Document (FD), Meta Files, and Data Files
  • Proficient with Rally in managing progress of each Task per User Stories and ATDD/TDD/PAIRING using Agile /Scrum methodology.
  • Agiletransformation using CIF (Continuous Improvement Framework) and SAFe(Scaled Agile Framework for the Enterprise)
  • Formulate and define system scope and objectives based on both user needs and an understanding of information technology, business processes, and industry requirements
  • Designed and developed templates for Functional Design which included Questionnaire and tabs for each requirements specifications, analysis, and testing
  • Work with developers for project development of the current M&V Big Data projects, and translate requirements into technical specifications.

Scrum Master

Confidential, Fall River, MA


  • Assisted with the implementation of SAFe (ScaledAgile Framework) to run the POS program.
  • Worked with Agile Craft to improve the tool for Agile/Scrum/SAFe Teams, Business and Management. The company’s lighthouse partner and also PLM.
  • Developed courses and gave Agile/Scrum/Kanban/Lean .
  • Worked with SCRUM, Kanban, Crystal, FDD and SAFeguides for Enterprise Environments.
  • Worked User stories in JIRA and created a backlog of the stories to be used for the Release Planning and Sprint Planning.
  • Conduct Scrum meetings/daily stand up call using JIRAtracker tool.
  • Worked on SCRUM and SAFeImplementation Presentation Decks
  • Trained Teams inAgile Development including the use of the Rally Project Management Tool.
  • Trained teams on Agile methodologies by conducting Agile games and exercises.
  • Used a Kanban-Scrum hybrid to Plan and Deliver User Stories/ATDD/TDD/PAIRING.
  • Tracked using Rally as the project tracking tool.
  • Agiletransformation using CIF (Continuous Improvement Framework) and SAFe(Scaled Agile Framework for the Enterprise)
  • Organized the project to true Agile/Scrum requirements, processes and practices. Advised and led project in understanding and use of Agile, Kanbanprocesses and practices.
  • Reported progress to all stakeholders through Sprint burn down Reports, and velocity target updates regularly.
  • Created release burn down charts and used agile estimation techniques to provide a dependable and accurate release window.




  • Worked closely with the Business stakeholders and Product Owner for work prioritization and defining the short term and long term roadmap for the team.
  • Had constant consultation sessions with the Senior Business Leaders and Stakeholders to align needs on Program Requirements and High-Level Business Needs.
  • Created Product Data Sheet (PDS) to capture the project timelines and budget information after conducting Release Planning Meeting.
  • Agiletransformation using CIF (Continuous Improvement Framework) and SAFe(Scaled Agile Framework for the Enterprise)
  • Facilitated and organized Azure programming and sessions to make the team comfortable in adapting the best practices and Agile Games as well.
  • Assisted the Product Owner in aligning the business needs and prioritizing the Product Backlog by using Relative Weighting.
  • Advised theScrumMastersand encouraged the use ofScrumBest Practices and Estimation techniques like Planning Poker.
  • EducatedScrumMastersin using Information Radiators along with the standardScrumtools like Rally, PLM and Team Foundation Server (TFS)
  • Coordinated with theScrumMastersto effectively minimize the adverse effects of impediments and handled cross team dependencies effectively.
  • Facilitated Sprint Review Meetings to effectively capture the changes requested by the stakeholders and communicated with them about their implementation.
  • Proactively planned staffing and made dynamic adjustments to ensure project success.
  • Worked with Agile Coaches,ScrumMastersand Project Managers of different teams with various levels of maturity to influence cultural change throughout the organization to adoptScrumand its best practices.
  • The forum also provided an opportunity to express challenges, opportunities and constraints.

Business Analyst



  • Elicited customer requirements by organizing interviews with internal/external stakeholders and subject matter experts (SMEs).
  • Prepared Business Requirement Document (BRD) coordinating with other Business Analysts in the team.
  • Responsible for coordinating JAD sessions with business users to analyze the present shared resource, analyze the needs of the new application, application lifecycle, gather and define the key performance indicators, document and present the requirements specifications.
  • Acted as a communicative bridge between the upper management and the technical team and also assisted Project Manager in scheduling tasks.
  • Performed Gap analysis by identifying existing technologies, documenting the enhancements to the end state requirements.
  • Agiletransformation using CIF (Continuous Improvement Framework)
  • Used RUP methodology and coordinated with other members to implement the process and create the following various RUP artifacts scope statement: high-level requirements, detail requirements (use cases), functional specification.
  • Analyzed Use Case specifications and Use Case models for technical criteria.
  • Created weekly Claim reports for management and administration purpose.
  • Wrote SQL queries to validate data after testing the changes.
  • Involved in maintaining the Requirements Traceability Matrix (RTM) across deliverables.
  • Documented User Requirements with MS Word as the editing tool and Rational Rose to develop the Use Cases.

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