Project Coordinator Resume Profile

SUMMARY OF SKILLS

Detail oriented, a fast learner with a can do attitude
Great organizational skills with the ability to multi-task
Enthusiastic and Dedicated employee with great people skills
Strong customer service and phone skills when obtaining customer information
Providing detailed information to customer, cancelling accounts and creating new ones
Maintain customer records, input new information regarding inquiries, complaints, etc. in CMS
Able to resolve customer service issues/complaints in an efficient manner
Process orders, cancellations and returns on all material
Continuous communication with customers/clients
Excellent written and communication skills
Microsoft Office, Outlook, Moraware, Pointe, Quickbooks
Accounts Payable, Accounts Receivable, Posting POs, Tracking current pricing to builder contracts
Schedule and coordinate daily/weekly staff and accounting meetings
Telemarketing and sales experience
Management of new home communities with superintendents of jobsites from scheduling, buyer
selections/options, to coordinating all specs for each new home
Prioritize incoming mail and phone calls
Exceptional ability to establish instant rapport with colleagues

PROFESSIONAL EXPERIENCE

Project Coordinator

Confidential

Daily correspondence with builders, superintendents, and designers
Create/set up new projects and follow through until completion
Review and input selections/options for new homebuyers/builders
Confirm pricing per contracts and quotes given to each builder
Coordinate with Estimation dept on pricing and custom quotes
Manage every aspect of each community/project daily
Coordinate safety and compliance checks are up to date for each project
Daily email/phone correspondence between builders, superintendents, and designers
Maintain builder/community records in CMS on repairs and remakes
Take builder phone calls regarding issues, service call requests, and all customer service issues
Confirm delivery ETA of material needed for customer service issues to ensure timely installation
Communicate with project superintendents regarding necessary specs for fabrication
Coordinate daily schedule for templating installation
Accounting tasks: accepting POs, Accounts Payable, Tracking pricing per contracts
Monitor all aspects of project receivables and communicate with my own project superintendents

Tutor, Private clientele

Confidential

Provide instructional assistance in all academic subjects depending on each student's needs.

Customer Service/Sales Rep

Confidential

Obtaining customer information, submitting orders, cancelling orders, and processing returns
Maintain customer records, process inquiries and complaints/issues into CMS
Issue pricing to customers and confirm deliveries
Prioritize orders based on critical timelines and following through with inter department obligations
Daily email/phone correspondence between customers
Inbound sales calls
Complete sales logs/lead forms
Meet daily/weekly/monthly sales quotas

Administrative Assistant/Customer Service

Confidential

Reviewing and disbursing all incoming mail
Enter any necessary data into CMS
Answer all incoming calls and promptly forward to appropriate person
Schedule meetings for all staff along with making hospitality service arrangements as requested by staff.
Compose and distribute inter-departmental memorandums e-mail documentary and voice ensuring timely delivery while maintaining confidentiality
Input all client information by email and phone regarding new accounts/existing accounts
Follow up with clients regarding insurance needs and policy deadlines.
Maintain premiums and payments are processed for all renewals and new policy holders
Maintain constant communication with clients regarding policy needs

Substitute Teacher

Confidential

Follow teacher's lesson plans and administer curriculum accordingly.
Implement classroom management plans with constant pacing and monitoring for maximum student learning.
Assist in record keeping.

Executive Administrative Assistant

Confidential

Provided administrative support to the Regional Sales Manager and Executive Board.
Maintained records of all client accounts by obtaining client information
Constant communication with clients, lenders, and escrow companies
Maintained the calendars, composed correspondence using Microsoft Office, set up appointments, and scheduled travel arrangements.
Maintained expense reports, prepared the agendas for meetings, and scheduled business and social events for the vice president.
Created power point presentations for meetings
Sent real estate documents to escrow, reviewed documents for officers, and conducted general administrative duties that included answering the telephone and responding to mail correspondence