SUMMARY

• 14 years of experience across diverse industry domains.
• Certified Project Management (PRINCE2) Professional and Certified Scrum Master (CSM).
• SAFe and Agile project management experience of multiple project releases.
• Strong analytical and consultative skills combined with efficient managerial background in IT projects.
• Expertise in identifying, developing and documenting User Stories, Backlog Management, System Design Specification(SDS), Software Requirement Specification(SRS), organizing workshops, requirement elicitation sessions and Agile driven ceremonies
• Adept at managing the overall performance and delivery of cross - functional project teams and delivering to stringent timelines.
• Business Change Process and Process Control Management of projects.
• Excellent communication and presentation skills. Experienced in working with business users, as well as technology teams.
• Rich experience in multiple phases of the SDLC, using methodologies Waterfall and Agile
• Proficient in managing Agile Projects in the tool.
• Mentoring or coaching scrum teams in implementing Agile practices successfully
• Proficient in project planning / estimation, working across concurrent projects
• Overall Project Governance and Program Management
• Expertise in conducting User Acceptance Tests (UAT), SWOT analysis, GAP analysis, Cost Benefit Analysis (CBA) and ROI analysis to aid in the calculation of the Critical Success Factor (CSF) of the project.
• Proven leadership and managerial skills to independently manage teams, during multiple phases of the project lifecycle.
• Stakeholder Management.
• Ability to lead teams to consensus on key project decision points.
• Hands on experience in creating detailed Unit CIO reports and dashboards to influence key portfolio decisions.

TECHNICAL SKILLS

Software Development Methodologies: Agile and Waterfall

Roles fulfilled: Scrum Master, Program Manager, Business Analyst

Tools: MS Share Point, MS Office, MS Project, MS Visio, Rally, JIRA, HP-Quality Center, ALM

Skills: E2E Project and Program Management, Test Management, Business Analysis, Third party Coordination, Risk Management, Finance and Budget Management, Change Management and Release Management.

PROFESSIONAL EXPERIENCE

Confidential - Kansas

Project Manager/Scrum Master

Responsibilities:

• Scrum Master for two delivery teams of team members distributed across the globe.
• Certified Scrum Master to enable and train the team on Agile best practices, SAFe and scrum framework methodology.
• Liaise with business and technology stakeholders and assist the POs with the backlog prioritization.
• Facilitating the project planning, daily stand-up meetings, reviews, retrospectives, Confidential and release planning, demos, and other activities as needed
• Help the team in identifying the process improvements.
• Participate in the Product Owner council meetings, Scrum of Scrums, EPIC Owners meet to gather the information and report any issues.
• Follow-up defects to closure, work with cross teams for defect closure.
• Collaborate with the Project Sponsors to understand the high level requirements and the EPICs associated with them.
• Ensuring smooth progress of tasks and work flow.
• Managing the Product Backlog and Prioritize the Confidential backlog.
• Help team in Feature grooming, Confidential grooming and task prioritization.
• Focus on the team velocities and help team overcome obstacles.

Environment: Rally, MS Visio, MS office, ALM, WebEx.

Confidential - Ohio

Project Manager/Scrum Master

Responsibilities:

• Manage the day-to-day operational tasks for the L3PP team (Service Delivery and Service Operations teams).
• Liaise with business and technology stakeholders and assist the Technical PMs and Senior Architects.
• Acting as a scrum master for a service delivery team under the L3PP train.
• Assist team effort in workflow analysis including current state (as-is) flow evaluations, future state (to-be) flows, activity diagrams, decision tables, decision trees, and overall requirements design.
• Participate in Daily Scrum of Scrums and provide updates to the RTE for decision making.
• Act as Deployment responsible owning the deployment requests from all the teams, evaluating the requests and ensuring closure.
• Follow-up defects to closure, help in cross team collaboration in defect closure.
• Collaborate with the Project Sponsors to review the Product Blue Print and prepare High Level Business Needs
• Worked with Business Analyst for drafting the Project Charter and conduct Requirements gathering sessions.
• Managing the Product Backlog and Prioritize the Confidential backlog.
• Helped team in Feature grooming, Confidential grooming and task prioritization.
• Focused on the team velocities and helped team overcome obstacles.

Environment: Rally, MS Visio, MS office, Remedy, WebEx

Confidential - Irvine, California

Scrum Master/ Senior Consultant - PM

Responsibilities:

• Headed the ESMS Scrum Team for bi-weekly sprints supporting different Programs.
• Ensure adherence to Agile best practices and processes.
• Worked with Business Analyst for drafting the Project Charter and conduct Requirements gathering sessions.
• Providing all support to the team using a servant leadership style and leading by example.
• Worked with product owners, scrum masters, and team members to develop user stories, to prioritize features and manage user story backlog, to break down business requirements and translate them into actionable software requirements for developers.
• Used Agile Scrum methodology to facilitate daily scrums/ stand-ups, Confidential planning, Confidential demo and Confidential retrospectives.
• Knowledge and execution of agile ceremonies and techniques for filling any gaps left in the Scrum approach (for example: Burndown techniques, Retrospective formats, Daily stand-ups)
• Managed the Product Backlog and Priorities. Always focused on Velocities and accurate Burn down charts.
• Identifying impediments and escalating them to the ‘Impediment Removal Board’.
• Comprehensive Testing Management.
• Release Management activities. Manage all Scrum Ceremonies.

Environment: Jira, MS Visio, MS office, Remedy, HP Quality Center, WebEx

Confidential

Scrum Master/ Consultant - PM

Responsibilities:

• Manage the day-to-day operational and tactical aspects of multiple or large-scale projects.
• Work with the business to identify, analyze, and document the business, functional and non-functional requirements.
• Document business scenarios, collect business requirements from business and technology end users.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Excellent understanding of change management. Manage and coordinate all activities necessary to control, track and audit Changes in the environment. Lead the Change Management function. Ensure Change status, progress and issues are communicated to the appropriate groups. Schedule Urgent CAB meeting when necessary. Responsible to review Change Schedule (CS) for conflicts. Report Change Management activities to upper management. Produce management reports.
• Conduct impact analyses, assess change readiness and identify key stakeholders.
• Risk Management: Identifying project risks in discussions with the Project Managers of the Portfolio, documenting the risks and maintaining the risk register. Ensuring the high priority risks are aggressively managed and that all risks are cost-effectively managed throughout the project. Provide management at all levels with the information required to make informed decisions on issues critical to project success.
• SME for the analytics, reporting, tools, processes and delivery for the Continuous Delivery program and services.
• Project status reports, metrics reporting and Project dashboards using MS-Excel and updating the Project plans in MS-Project.
• Vendor Management, Stakeholder Management, Budgeting, resource allocation, capacity management and Time Management.
• Defined and enforced PMO procedures and ensured that the Project Management practices are followed diligently by all the Stakeholders.
• Monitoring assigned portfolio of projects.
• Maintenance of database, headcount numbers, attrition details, attrition analysis.
• Onsite and Offshore hiring trackers, drive hiring calls, update the same and send daily reports to Senior Management on the status.
• Assist Deliver Head on preparation of documents like SOW, Direct Sourcing forms, etc.
• Work closely with managers in different geographic locations and collect updates on regular basis. Single POC for all the changes to be done in the Project Resource Management tool.
• Create executive dashboards and metric reports.

Environment: Jira, MS Visio, MS Project, MS office, Remedy, HP Quality Center, WebEx

Confidential

Analyst PMO

Responsibilities:

• Coordinate Project Governance activities for all the projects under GCCIBT Portfolio.
• Coordinated funding allocation with PMOs for Master Projects
• Managed sub-project funding allocation/re-allocation
• Managed Budgeting and WIP entries to forecast and track the Project Financials
• Monitor project costs (forecast) and variances
• Performs project creation and closure activities in the SDLC PM tool and Task Allotments entries.
• Ensure that the targeted projects are scheduled to release within the timelines, within the budgets maintaining the quality of code.
• Worked with Business Analysts to ensure all the SDLC SOX Guidelines are met and project documentation is up to date with all the necessary mandatory approvals.
• Managed project risk mitigation and issue resolutions efficiently.
• Managed the time and budget of the project and ensuring all the dependent teams are billing appropriately and with little or no variance to Estimates.
• Facilitate architecture, analysis and design meetings to discuss client business needs.
• Developing cost plans including budgets, monitoring expenses, adjusting resource allocation accordingly and processing PCRs when needed.
• Managed expectations with key stakeholders and Business partners.
• Worked closely with Client Executive Steering Committees and similar management levels to keep them informed as to status on a regular basis.
• Aggressive in follow ups needed with external teams, partners for deliverables and action items.
• Liaise between Quality team and LOB with respect to the closure of monthly updates of metrics (Critical to Quality and Critical to Compliance) for the LOB.
• Prepare the CTQ and CTC dashboards for the Leadership.
• Maintenance of share point sites and sub sites. Rolling out surveys within the group and send results to the Project Managers.
• Clarity - Updating and maintenance of resource information with in the Clarity system. Generate the reports from Clarity on regular intervals and share analysis of the reports.

Environment: MS Visio, Clarity, MS Project, Salesforce.com, SharePoint, MS office, HP Quality Center, WebEx

Confidential

Senior PMO

Responsibilities:

• Acting Project Manager with in the system for all the projects under the Fixed Income Group.
• Contribute to the writing of Business Requirements document, Functional Requirements document and SIT/UAT plans.
• Document business scenarios, collect business requirements from business and technology end users
• Create and manage project plans using MS Project. Schedule and plan tasks and track using “Progress” Tool.
• Cost Benefit Analysis of projects
• Process Owner for “IT Governance” at Invesco for the Fixed Income Group.
• Obtain and compare weekly status reports from all the Managers and Compare the current status of projects with the Project charters and report discrepancies; Get the reasons for slippage/ delays and communicate the same to Senior Management as and when necessary.
• Create weekly forecasting and headcount reports.
• Timesheet Compliance.
• Prepare, create and maintain management dashboards, scorecards, key indicators.
• Adhoc Report creation on need basis.
• Project prioritization and pipeline management
• Administratively close out projects in the tool, conducting post implementation review, publishing the lessons learned and implementing improvement opportunities.
• Check for the Project Change Requests and closely monitor the Change management process.
• Schedule, organize and track the BFP/ TPC meetings.
• Work closely with Managers with regard to Book of Business, Pipeline Reports, Timesheets (Defaulter Reports), Utilization figures etc.
• Coordinate between the Core-PMO Team and Managers with respect to all the processes to be followed with regard to Project Change Management, Release Management etc.
• As a Business Analyst, involved in the team BA Project review meetings.
• Preparation of BRD and SRS documents for the projects.

Environment: Oracle, MS Visio, MS Project, MS office, Remedy.