Professional Summary

• Information Technology Manager with over sixteen years of experience encompassing the areas of web software design and implementation, MVC application architecture planning, IT team building, establishing and managing PMOs and QA processes, training and support, SEO, Internet Marketing, messaging and security. I have successfully implemented software processes and development methodologies in various industries including Manufacturing, Education, Retail, Marketing, Advertising, Healthcare and Utilities. Highly skilled in managing/designing complex web applications, network infrastructure and interactive web site development. An accomplished professional that has extensive budgetary and staff management know-how coupled with broad experience devising cost and time estimates for current and proposed projects.
• Effectively manages multi-million dollar IT budgets and projects as well as cross-functioning IT staff.
• Strategically plans and executes cost saving measures and ROI analyses.
• A solid software project management track record of designing innovative database systems, web applications, content management services and sales management tools.
• Skilled at implementing , measuring and managing agile SDLCs
• A proven ability to translate business processes into robust, powerful applications that support the company's business objectives and requirements.
• Designs and analyzes complex systems.
• Effectively and successfully manages projects and teams through the entire software development cycle using varied methodologies such as waterfall and agile methodologies.
• Contains the rare ability to gain a client's trust through concise communication and interpretation of their challenges.
• Maintains strong written and verbal acuity in both the business and technical spectrums.

Experience

Confidential

Technology Solutions Manager

• Manage and lead a large software development Agile Scrum team consisting of Software Developers Engineers, Business Analysts and Quality Assurance Software Engineers. The team is responsible for all new and existing feature enhancements and production support for our proprietary student information system.
• Key work streams include:
• Lead Generation and Maintenance
• Student Financial Aid processing
• Campus Administration and Student Services
• Federal and State Regulatory Reporting
• Licensing and Accreditation
• Finance and Accounting
• 3rd Part data integrations and support

Confidential

IT Project Manager from

• Key Projects:
• Led the initiative to develop and implement a new IT strategy to design, build and implement critical business solutions utilizing existing and new technologies. Some of these projects included the management and mentoring of outside development resources.
• A Educators Workshops Registration Site A fully transactional and data aware web application which implements secure payment gateway for product registration, back-end administration, supply fulfillment, e-commerce and complex dynamic reporting. Delivered on-time and under budget.
• Email Template Creator A web/database application used to dynamically generate HTML files for solicitation emails. This tool has eliminated nearly all required customization by a web developer and allows marketing to focus on delivering eye-popping content while boasting 50K dollars in development time saved each quarter.
• School Data Migration Managed a project to associate existing school record data with MDR source data. The project required intensive data analysis and planning for the migration of existing school records with the standardized data layout and format. This project added great value to the company in that there is now a mechanism to maintain and update the US school list without requiring quarterly programming help.

Confidential

IT Project Manager

• Responsible for all IT software functions and the alignment of information systems across all business units. Managed staff of thirty IT professionals including twenty 20 developers, five 5 Network team members and five 5 BI team members. Key strategic areas of emphasis:
• Managed new and existing software development which included rebate, claims submission and inventory management tools as well as SEO programs for large external clients and overall coordination for business units which resulted in reduced staff and an improved product line.
• Managed proven synchronous and asynchronous methodologies for interfacing our tools with large retail clients such as Toyota Parts and Service, Sony Pictures Home Entertainment, Panasonic, KIA Motors, 20th Century Fox Home Entertainment and Microsoft. These tools seamlessly interfaced with SAP, JD Edwards, Siebel, Oracle and SQL Server.
• Initiated and managed workshops for CRM employees to help focus on the employee's key priorities and personal responsibilities or interest areas, which strongly overlapped with business and departmental goals in order to manage successful project change.
• Participated and contributed to all new client requests for proposal RFP for all IT related projects. These projects were budgeted in between ten thousand to three million dollars. Scoped and collaborated with project managers for resource allocation, communication plans, project update documentation and delivery timeline.
• Ensured that ongoing investments are made which only add value to existing products and solidify the foundation for supporting cutting edge technologies and applications.
• Established and managed transition to new agile SDLC utilizing a hybrid Scrum technique
• Formed and managed active and accurate QA processes that complimented the new SDLC
• Managed requirements and delivery of data for SOX/SAS70 compliance
• Provided Make-versus-Buy decisions relative to outsourcing versus in-house provisioning of IT Services and Skills.
• Established strategic relationships with key IT clients at the senior level, vendors, suppliers, consultants and business unit leaders.
• Enabled technologies that make it easier for customers and suppliers to do business with the enterprise. These technologies included Web Services developed in .NET 3.0 and streamlined, component based modules to interface with retail systems.
• Interacted with internal and external clients to ensure continuous customer satisfaction, retention and new business opportunities.
• Created training for all IT users to ensure productive use of existing and new systems
• Prepared and managed the effectiveness of cost and time estimates for proposed projects

Confidential

Project Manager/Business Analyst Consultant

• Communicated with key stakeholders and clients to define business problems, design solutions and translate the solutions to the development team.
• Directly responsible for managing of training view-lets and how-to videos for client web portals as well as internal software processes.
• Managed the creation of data matrixes and requirements documents for pharmaceutical data feeds
• Organized and led SCRUM/Agile project management meetings for multiple projects to keep communication alive and productive between the client, business intelligence and development
• Defined business requirements, delegated the workload to BA's and created the policy for design documents for the company's largest clients' Physician Web Portal projects
• Analyzed large datasets of patient and benefit records to create reporting functions to reflect the analysis performed

Confidential

Functional Project Manager Consultant

• Managed and delivered an enterprise ASP.NET/SQL Server application that manages all EPA and non-EPA generated waste at all SRP facilities. A modified Scrum SDLC had been utilized in order to provide the best availability and flexibility for the client's ever-changing requests, rules and EPA guidelines.
• Initiated, managed and delivered an enterprise ASP.NET/SQL Server application to mange SRP's Solar Energy Rebate Program. The project included database design, coding of all stored procedures, ASP.NET web forms, graphics, Outlook email correlation, custom reports and AD Security.
• Designed and managed the creation of SRP's internal Ergonomic Evaluation application using Agile project management techniques. The project included ASP.NET, SQL Server, SQL reporting and AD integration.

Confidential

Sr. Software Developer Consultant

• Designed, managed and delivered an enterprise ASP.NET/SQL Server application for Intel's Distribution Network Services. The project encompassed extensive use of stored procedures, XML and .NET Web Services, Exchange functionality and custom controls.

Confidential

Director of Technology

• Reported to the CEO responsible for all computer and telephony systems for this publicly traded, 150 million dollar online advertising company at corporate headquarters as well as at 2 remote locations.
• Assumed overall financial accountability for the IT department including developing and managing an annual budget of 2.4 million.
• Managed a staff of 8 including 2 help desk analysts, an operations analyst, network administrator, 2 developers, a database administrator and a senior software engineer in supporting 110 employees across 3 locations in Arizona and Nevada.
• Successfully implemented multiple IT projects ranging from 10K to 2MM
• Provided the technology knowledge and vision to support the company's business objectives.
• Managed the project development for all internal software to enhance business processes.
• Coordinated multiple disparate projects and initiatives across business units and internal functions.
• Participated as a member of management team in planning, problem resolution, and reviewing department performance.
• Represented the IT department in all written correspondence as well as publicly available information.

Confidential

Information Systems Applications Manager

• Responsible for the implementing the SDLC for future application systems development
• Managed the design, development and testing of all business rules engines

Technical Skills

• Operating Systems: Windows Server Family UNIX and Apple
• Development: C , VB.Net, PHP, Java, JavaScript,
• Database: SQL Server 2000/2005/2008/2012, mySQL, MS Access, Postgre SQL
• Hardware: Compaq Servers, IBM Servers, Cisco PIX and GBIT switches and routers, FortiGate Firewall, PBXs, NAS, all desktops.
• Multimedia: Flash, Fireworks, Illustrator, Captivate, Cakewalk