Professional Summary

• More than 19 years of information technology management experience with focus as a Vice President PMO Manager/Senior Project Manager for diverse industries, including manufacturing, distribution centers, and high-tech environments.
• Expert in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, quality control, forecasting, scheduling and planning, and tracking of results.
• Highly knowledgeable in software development, requirements analysis, and database design.
• Excel at creating and implementing technical and operational plans and strategies.
• Competent liaison between management, clients, and personnel.
• Strong communication, presentation, analytical and problem solving skills
• Responsible for complete infrastructure design data rooms, disaster recovery plans, data and infrastructure security, Help Desk, Full Project Lifecycle.
• Maintain timelines and milestones, managing expectations of the clients, and managing the overall project budget and forecasting, including assigning and managing resources.
• Strong Experience with completing large enterprise wide project implementations.
• Project Managing multi-million dollar projects, and budgets, as well as Government agencies k-12 school districts

Skills Summary:

Experience:

Confidential

Director PMO/Senior Project Manager

• Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
• Draft and distribute project objectives and tasks to the solutions team.
• Negotiate successfully with clients, staff and outside vendors.
• Nurture relationships with project sponsors as well as business and IT executives.
• Craft and disseminate a clear vision by linking projects to the company's objectives and results.
• Project Delivery
• Direct and oversee multiple PMs and/or team leads on complex projects.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.
• Guarantee the attainment of key milestones by proactively tracking metrics and project outputs.
• Apply effective project management methodologies and control techniques.
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.
• Conduct planning and operational readiness assessments to provide an effective transition into production.
• Financial Management
• Identify, maintain and coordinate the elements that lead to financial success.
• Collaborate with finance team to determine impact and implications of various options and recommend the best course for project delivery.
• Accountable for management of financial risk and opportunities across multiple project phases and delivery groups.
• Facilitate the development of a Cost Benefit Analysis CBA
• Leadership
• Work with project team and key stakeholders to devise best practices and continuous improvement of project delivery across the enterprise.
• Synchronize the efforts of major initiatives involving multiple groups and departments.
• Coach, mentor and motivate junior level PMs and leads.
• Escalate issues and concerns appropriately.
• Offer input and feedback on growth and development opportunities for junior PMs.
• Consider, prioritize and balance the competing needs of diverse stakeholders
• Manage matrixed resources and related relationships within each functional area.

Confidential

Senior/Project Manager

• Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
• Assigning individual task responsibilities to project resources and schedules resources to meet tasks completion dates.
• Manage day-to-day operational aspects of a project and scope.
• Review deliverables prepared by team before passing to client.
• Effectively manage and enforce SIGMAnet's quality standards.
• Plans for and minimize exposure and risk on project.
• Ensure project documents are complete, current, and stored appropriately.
• Manage all project budgets.
• Tracks and report labor hours and expenses against estimates.
• Tracks revenue against estimates, ensures timely and accurate invoicing, and monitors receivables for project.
• Follows up with clients, when necessary, regarding unpaid invoices.
• Analyzes project profitability, revenue, margins, bill rates and utilization.
• P/L, and cost-to-completion projections and makes decisions accordingly.
• Implementing SIGMAnet's pricing model and billing procedures.
• Accurately forecasting revenue, profitability, and margins realized bill rate for fixed price projects.
• Assuring project legal documents are completed and signed prior to project execution.
• Identify business development sales opportunities.
• Lead proposal efforts including the development of project proposals for new found opportunities.
• Effectively convey SIGMAnet's message in both written and verbal business development discussions.
• Facilitate team and client meetings effectively.
• Holding regular status meetings with project team.
• Keeps project team well informed of changes.
• Effectively communicates relevant project information to project stakeholders.
• Delivering engaging, informative and well-organized presentations.
• Resolving and/or escalating issues in a timely fashion.
• Understand how to communicate difficult/sensitive information tactfully.
• Possess general understanding in the areas of networking and data center technologies, networking topologies and client/server architectures.

Confidential

Director PMO-Senior/Project Manager

• Support sales representatives by addressing technical aspects of consulting, proposal preparation support, and technical presentations to customers in support of the sales cycle
• Address all technical needs and issues associated with the Managed Network Services IPVPN products and solutions
• Provide feedback to Product Marketing regarding customer technical needs prompting assessments for future products and/or product features
• Manage internal and external project goals and constraints to provide implementation guidance, product requirements and configuration mentoring to customers
• Ensure that network and service delivery is on time, on budget, and business results are on target with customer expectations
• Manage the implementation of company products and services for projects assigned to them and successfully execute against a communicated internal and external deadlines
• First level customer escalation point of contact working closely with operational leaders to understand track and drive problems to closure by providing recommendations and guidance
• Lead customer status meetings on-site and remote to provide reporting and review quality of services delivered during the customer deployment, identifying any required changes or improvements
• Develop detailed project plans with Microsoft Project including resource loading and scheduling
• Conduct deployment closeout meetings at the conclusion of the deployment to insure that the project results align with the overall project scope and recommend changes to improve service delivery and project methodology
• Identify add-on opportunities during sales cycle, deployment and post deployment
• Monitor customer satisfaction during and post deployment and address any hot button items either through process changes or through the addition of product offerings

Confidential

VP-Operations/Director PMO Manager

• Responsible for bidding, developing, needs assessment within budget for each individual client. Full Project Lifecycle
• Client list includes Parkside Medical Group, Foothills Neurological Group, Jurupa Unified School District, Banning Unified School District, Riverside County Office of Education, Alta Loma Medical Group, Duarte Unified School District,
• Design technology master plans such as phone systems, POS Systems, CCTV Systems, and Incoming ISP.
• Responsible for designing data rooms, disaster recovery plans, data and infrastructure security and the wireless communications.
• Maintain timelines and milestones, managing expectations of the clients, and managing the overall project budget and forecasting.
• Direct contact between company and client.

Confidential

VP-Operations/Director-Senior Project Manager

• Responsible for designing Technology Master plans, writing RFP's overseeing hiring of Sub-Contractors, implementation of Tech Plans, complete infrastructure installation. Full Project Lifecycle
• In charge of Project and complete scope of work for each individual client adhering to timelines and constantly setting milestones.
• Co-Designed Award winning Technology Master Plan currently used as defined Tech Plan for the state of California Education. Copy write protected .
• Project Manager, Consultant for Sun Microsystems, Mustang Communications, Netel Educational Systems, Los Angeles County office of Education, Riverside County Office of Education.
• Designed relational Database Bridge for Orange County Office of Education. Implemented Informix and SQL Server to their student system.
• Direct contact between company and client.

Confidential

Director/PMO

• Worldwide Project Manager for High speed sorting equipment Software Company. Full Project Lifecycle
• Distribution Center and Warehouse Management. Client base included, Target Stores, Sears, Toy R Us, Ann Klein, Warner Bros, Reitman's, Gottschalks, and Montgomery Wards.
• Overseeing the design and implementation of all projects, including electrical panel wiring blue prints, Network design and implementation for operations and maintenance of high speed conveyor systems.
• This also included Tilt sorters, Flat sorters, Scanners, and PLC Panels.
• In charge of up to 5-10 projects at one time worldwide, Canada, France, UK, China, Australia, Mexico, and several states in the US. Reported directly to President, and was responsible for weekly briefings, and monthly Project Management Progress meetings.
• In charge of numerous direct reports, from Project Managers, Programmers, equipment installers, to sub-contractors.
• Responsible for all project timelines and milestones. Served as liaison with client directors.