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It Project Manager Resume

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Blue Ash, OH

SUMMARY

  • To further establish my Project Management Career wif a progressive and growing company which will appreciate my management and technical skills, and which allow me to grow professionally, while making meaningful contributions in further developing its client base.

TECHNICAL SKILLS

Confidential, Blue Ash, OH

IT Project Manager

Responsibilities:

  • Managed projects building windows physical/virtual servers, NAS, SAN, single and multiple host VMware environments and backup environments while presenting progress to client and maintaining project timelines.
  • Provided project management services regarding rationalization builds of Windows based environments for teh GE Technology Services Group.
  • Managed projects to replace production servers using ITIL processes.
  • Managed 100+ server replacement projects annually.
  • Managed server projects for divestitures, site moves, and business acquisitions of physical and virtual server environments
  • Scheduled teh removal of all GE proprietary information from server before divestitures.
  • Managed decommission of servers at end of life.
  • Request procurement of hardware and licenses
  • Manage virtualization server capacity projects
  • Created and Managed database of all GE sites wif over 10,000 servers to accurately track available VM space in teh virtual environment
  • Approver for VM build requests
  • Manage Avamar and Data Domain installation Projects
  • Maintained project forms wif up to date project information for leadership.
  • Provided IT costing plan and manage getting required financial approvals.
  • Develop stakeholder communications plan and hold regular project calls.

Confidential, KY

Advanced Deskside Engineer / Team Leader

Responsibilities:

  • Manage 12 technicians for 3 major P&G facilities. Lead team of support professionals through daily break fix workload. Provided training.
  • Hardware support for Dell, HP, Toshiba and IBM desktops and laptops
  • Software support for over 200 applications
  • New user installations and training
  • Troubleshoot laser and deskjet printers
  • Marimba support

Confidential, KY

Customer Service Representative

Responsibilities:

  • Shipping and receiving of all machine parts
  • Billing of all parts
  • Inventory control
  • Deskside support
  • Read prints/schematics of packaging machines for part identification

Confidential, OH

Customer Service Representative

Responsibilities:

  • Customer credit reviews
  • Monetary adjustments on accounts
  • Collections

TECHNICAL SKILLS

  • 10+ years in Project Management for GE
  • 8+ years in deskside support for P&G
  • Able to lead team projects collecting data and presenting to client
  • Project Forecasting
  • Project Budgeting
  • Prepare and maintain operational reports
  • Team member training
  • Strong communication skills
  • Risk management
  • Vendor management
  • VMware management
  • Windows server project management
  • Data protection project lead
  • NAS/SAN migration leader
  • Data Center Management
  • MS Office
  • HPSD & ServiceNow systems
  • CompTIA A+ certified
  • PMP Training

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