SUMMARY OF QUALIFICATIONS

Dynamic professional with over 15 years of diversified global experience in transformation initiatives. Solid track record of achievement, innovation and leadership. Proven ability to conceptualize and implement strategies that provide performance improvement for complex, large-scale enterprises. Establish and lead Program Management Offices PMOs . Experienced SAP and Oracle EBS program manager. Skilled in developing and executing training, organizational change and communications strategies. Subject matter expert in record to report, procure to pay and order to cash business processes. Demonstrated ability to cultivate relationships to accomplish objectives. Possess Master of Reengineering Certification from Hammer and Company. Certified Trainer with 360 Solutions. Thrive in fast-paced environments.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

• Assist C level executives in Fortune 500 companies in the planning and execution of transformation initiatives including strategic planning, program management and organizational change management.
• Served as Project Manager for a Microsoft Dynamic GP 9 to GP13 upgrade.
• Served as Project Manager for an SAP deployment for a professional services company. Managed third party vendor and offshore resources. Ensured deliverables adhered to project standards.
• Served as Program Manager for a multi-year global SAP ERP deployment for an advertising industry holding company. Assisted in the creation of the 5 year deployment strategy. Created roadmaps and project plans, conducted status meetings, managed issues, mitigated risks and provided sponsors with project reviews. Created resource allocation plans. Recruited project team members. Provided coaching and mentoring to project team leads. Served on all agency steering committees.
• Developed SAP program communication strategy. Drafted project communications for executive sponsors. Created unique messaging and mediums to meet audience needs. Designed Town Hall meetings and other communications events. Created a program web site and newsletter. Wrote end user communications and administered on-line feedback surveys.
• Served as Cutover Manager for an Oracle ERP financial systems upgrade and implementation for a risk and insurances services provider. Developed project standards and wrote a cutover methodology. Managed the business cutover for over 17,000 users.
• Created program change management methodology. Designed and delivered transition workshops. Created super user strategy and role mapping. Performed stakeholder analysis, change readiness assessments, change impact analysis and organization design and development activities.

Teach High Performance Leadership and Organizational Change Management.

Confidential

Associate Vice President, Application Development Program Management

• Developed the university systems IT strategy. Managed application development and large implementation projects in support of academic systems, student service systems, web-based technologies and enterprise reporting. Led strategic change initiatives, performed vendor contract negotiations, conducted software evaluations and managed over 20 million in projects. Created and maintained budgets. Coached and mentored staff and recruited new hires. Redesigned IT processes.
• Created the first Program Management Office PMO for the university's IT organization. Developed a methodology and tool kit for project business case justifications, cost estimates, status reporting, issues management and risk assessment. Served on steering committees and facilitated monthly project status meetings with the CIO and EVPs. Ensured all projects were delivered on time and on budget.
• Confidential Vice President, Enterprise Integration Promoted to increasingly responsible positions in the Corporate Finance and Global Information Systems departments. Served as one of a four member Program Management Office implementing a 225 million global SAP ERP deployment using PMBOK Project Management Book of Knowledge techniques. Supported Oracle financials for global manufacturing plants and 22 domestic brands. Reported to the CIO and managed the successful delivery of global financial systems IT projects. Estimated project budgets, developed project charters, created and managed detailed project plans, reported status, issues and risks, and redesigned processes. Managed business continuity. Met regularly with stakeholders to obtain feedback and ensure benefits realization. Implemented a Help Desk. Confidential Senior Manager, Finance and Cost Transformation Practice Managed ERP and finance process transformation projects for media and financial services companies. Led a revenue development team for a global provider of information solutions using Large Account Management Program LAMP methods. Recognized for meeting individual and team revenue goals. Recruited and mentored staff.
• Served as Program Manager for an Oracle financials implementation for a major publisher.

Confidential

Manager, Financial Systems and Reengineering

• Created strategic plans and managed the execution of those plans including benchmarking of finance processes, conducting cost/benefit analyses, and identifying technology enabled solutions. Designed and executed formal organizational change management strategies for executives.
• Received the CFO Distinctive Achievement Award for the global redesign of the general accounting process which resulted in 10 million in cost savings.
• Redesigned the expense management process for 1850 district sales managers resulting in annual cost savings of over 500,000.
• Confidential Senior Manager, Information Technology Practice
• Managed large-scale Oracle financial systems implementation projects for Fortune 500 clients using structured system development life cycle methodologies. Helped build a data warehousing practice and developed new business. Developed IT plans. Established and maintained vendor alliances. Managed the implementation of a new chart of accounts and global financial system for a major bank.

Confidential

Senior Manager, Information Technology Practice

• Provided business advisory services and managed large-scale custom and package system implementation projects for clients in the media entertainment, manufacturing, and financial services industries.
• Provided program management support for a new trading system for a hedge fund.
• Confidential Senior Consultant, Communication, Electronics and Intelligence Division
• Provided strategic plans and program management support to a 70 million U.S. Navy project.